VISITOUR is a dynamic field service scheduling, route optimisation, and mobile workforce management solution.
Algorithm and AI-enhanced optimisation enables digital transformation to achieve high levels of field operative productivity and customer engagement.
Customers range from 50 to 1000s of operatives, with complex and flexible scheduling requirements across maintenance, repairs, inspections, surveyors, housing officers and more.
VISITOUR produces realistic, accurate appointments and routes that use actual traffic-based driving speeds for every road segment. Precision appointment duration and dynamic in-day re-optimisation typically saves field services 30-50% of driving time with evidence that this translates into more jobs achieved, more time with customers, and reduced fuel use and CO2.
Skills and materials rules maximise sooner attendance, first-time fix rates, and customer experience is optimised with support for 24×7 self-service and live ETA.