Flowroute Reviews & Product Details

Flowroute Overview

What is Flowroute?

Flowroute, the first software-centric carrier, provides communication services and technology for cloud-based products. Developers and businesses are given direct access to and control over their telephony resources such as phone numbers, inbound and outbound calls, SMS, MMS, and other related communication services through the Flowroute Manage Portal and our APIs. By providing businesses with programmatic access to communications infrastructure services, Flowroute removes the complexity of introducing new communications solutions to market. The patented nationwide Flowroute HyperNetwork™ delivers leading carrier-quality calling and messaging services with unparalleled reliability, reach, and simplicity.

Flowroute Details
Website
Languages Supported
English
Product Description

Virtual carrier providing VoIP service & SIP trunking for businesses & enterprises.

How do you position yourself against your competitors?

"Flowroute Rated Number One SIP Trunk Provider in Customer Satisfaction for the Third Time," according to Eastern Management Group, based on 12 measurements:

+ Technology and Product
+ Reliability
+ Innovation
+ Management Tools
+ Purchase Experience
+ Installation
+ Billing
+ Support
+ Contact Center Experience
+ Value
+ Overall Satisfaction


Seller Details
Seller
Flowroute
Company Website
HQ Location
Seattle, WA
Twitter
@flowroute
2,822 Twitter followers

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Flowroute Reviews

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Ratings (1)
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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Flowroute balances reasonable cost with a full suite of features. Review collected by and hosted on G2.com.

What do you dislike?

Learning how to use Flowroute for the first time can be difficult. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Flowrote is being used to provide a VoIP phone system for our organization. Review collected by and hosted on G2.com.

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Owner / Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

1. Ease of administration: obtaining, porting, and provisioning phone numbers, Caller Name, E911 settings, call routing options, etc are all very easy and quick to take care of from the website in real time with (usually) no additional communications needed

2. If it's needed, support is best in the industry (this reviewer has been evaluating and reselling VoIP products for 10 years)

3. Service does not go down

4. Support for a huge variety of IP platforms

5. Low cost! Review collected by and hosted on G2.com.

What do you dislike?

- although Call Detail Records can be obtained easily and downloaded in CSV format after a short delay, automated/scheduled reporting would be an improvement Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Flowroute is focused on innovation in the telecom space. For example, they now provide APIs that allow you to provide SMS text services over SIP. They also have high emphasis on quality of their support team.

Can't think of any caveats! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We provide comprehensive IT and voice solutions for small offices, generally less than 25 users. After having worked with a handful of other SIP trunking providers to deliver reliable, high quality voice services to our end user customers, Flowroute is the only company we've worked with that seems truly interested in finding creative solutions that address your particular needs and situation. Review collected by and hosted on G2.com.

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