--- title: Flowroute Reviews meta_title: 'Flowroute Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Flowroute works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 15 scale: '5' date_modified: '2026-08-07' parent_category: name: Development url: https://www.g2.com/categories/development --- # Flowroute Reviews **Vendor:** Flowroute **Category:** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) **Average Rating:** 3.8/5.0 **Total Reviews:** 15 ## About Flowroute Flowroute, the first software-centric carrier, provides communication services and technology for cloud-based products. Developers and businesses are given direct access to and control over their telephony resources such as phone numbers, inbound and outbound calls, SMS, MMS, and other related communication services through the Flowroute Manage Portal and our APIs. By providing businesses with programmatic access to communications infrastructure services, Flowroute removes the complexity of introducing new communications solutions to the market. The patented nationwide Flowroute HyperNetwork™ delivers leading carrier-quality calling and messaging services with unparalleled reliability, reach, and simplicity. ## Flowroute Pros & Cons **What users dislike:** - Users report significant **call issues** with Flowroute, including network problems and frustrating support experiences. (1 reviews) - Users report significant **communication delays** with Flowroute, leading to frustrating experiences and prolonged service issues. (1 reviews) - Users report significant **communication issues** with Flowroute, affecting their service experience and porting process. (1 reviews) - Users report frequent **connectivity issues** with Flowroute, leading to frustrating call drops and delays in porting services. (1 reviews) - Users report **contact management issues** with Flowroute, experiencing poor support and frustrating porting processes. (1 reviews) ## Flowroute Reviews ### 1. Excellent pricing but you need to mostly provide your own support. **Rating:** 3.0/5.0 stars **Reviewed by:** Meir S. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2021 **What do you like best about Flowroute?** The pricing is very competitive and the online portal is easy to use. When it works, it's an excellent value. Call quality is clear and fraud prevention controls are useful. They offer basic support and usually respond in a reasonable amount of time. The documentation provided is pretty good as well giving examples of how to configure a variety of products. **What do you dislike about Flowroute?** When things aren't working support isn't super helpful when it comes to troubleshooting a particular configuration. We have issues with outgoing calls not going through from our PBX even though is works fine with other SIP providers. **Recommendations to others considering Flowroute:** Make sure you have a good resource for troubleshooting your particular PBX if you are going to use one. **What problems is Flowroute solving and how is that benefiting you?** We have a lot of DIDs and Flowroute provides an affordable way to use them. Our previous provider was nearly 4 time more expensive. It's also nice to be able to have calls fallback to forwarding when a SIP connection fails. **Official Response from Alysia Rogers:** > Thank you, Meir, for your honest review. It definitely gets tricky for us to try to troubleshoot another company's equipment, but we can certainly understand your frustrations. Hopefully, you were able to resolve the issues with your PBX. We are glad our services are working well and are affordable for you! Thank you for being a valuable customer! ## Flowroute Discussions - [What is SIP trunking service?](https://www.g2.com/discussions/what-is-sip-trunking-service) - [What is Flowroute incorporated?](https://www.g2.com/discussions/what-is-flowroute-incorporated) - [Is Flowroute any good?](https://www.g2.com/discussions/is-flowroute-any-good) - [What does Flowroute do?](https://www.g2.com/discussions/what-does-flowroute-do) - [View Flowroute pricing details and edition comparison](https://www.g2.com/products/flowroute/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+02%3A11%3A50+-0500&secure%5Bsession_id%5D=e8e37487-7dd6-43a0-9ca3-f2c291f64a04&secure%5Btoken%5D=66caece76b9b5ed20f1d18ca9f535ecbd7fc1d219c9160ed5a1debfed7dadf16&format=llm_user) ## Flowroute Features **Additional Functionality** - Automated Responses - Chat/Messaging - Generative AI - Call Recording - Activity Dashboard - Sentiment Analysis - Communication Management - Real-Time Reporting - SMS Messaging - Interaction Tracking - Audio/Video Conferencing - Call Monitoring - Customizable Branding - Call Routing - Contact Management - Voice Mail - Multi-Language - Two-Way Audio & Video - Real-Time Updates - Chat Transcript - Reporting/Analytics - Live Chat - Caller ID - IVR - Real-Time Monitoring - SMS Marketing - File Sharing - Fax Management - API - AI Copilot - Chatbot - Mobile Access **Functionality** - Ease Of Integration - API Call Speed - Unified Communications - Alerts/Notifications - Computer Telephony Integration - Multi-Channel Communication **Support** - Documentation - Professional Support ## Top Flowroute Alternatives - [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) - 4.7/5.0 (508 reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - 4.1/5.0 (460 reviews) - [Plivo](https://www.g2.com/products/plivo/reviews) - 4.5/5.0 (743 reviews)