It's really user friendly and very convenient! Review collected by and hosted on G2.com.

That it logs me out after x number of minutes due to inactivity. Review collected by and hosted on G2.com.

Florence is easy to use and is pretty self explanatory. Review collected by and hosted on G2.com.

Unable to rearrange folders in each file Review collected by and hosted on G2.com.

The ability to move documents between folders and find and filter functions is very useful. Requesting signatures electronically, sending reminders and getting email confirmation when signed are some of the best features. Review collected by and hosted on G2.com.

The ability to search within binders from the main page is missing. Report function to find documents that are pending signatures sent by an individual will be a great help and currently it is not available. Review collected by and hosted on G2.com.

There are a lot of options to customize for the institution wants, and new integrations on the horizon. Review collected by and hosted on G2.com.

I sometimes forget how to navigate to things in the folders. Review collected by and hosted on G2.com.

The system is flexible and functional. The company listens and is earnest and honest in its communication. Review collected by and hosted on G2.com.

It is still being refined in some ways so improvement is still necessary. Review collected by and hosted on G2.com.

I like how it is easy to navigate and review audit trails. I enjoy the simplistic design and how the features allow for a range of regulatory abilities with essential documents and source. Review collected by and hosted on G2.com.

I get a log in "unexpected error" randomly despite all troubleshooting attempts and it really impacts my work flow when I have to access the site and cannot log in. Review collected by and hosted on G2.com.

The Global View feature in Florence is very helpful in seeing all folders in the e binders. Transitioning from physical binders to e-binders, this feature helps with Viewing all tabs at once to know what better location to look and file certain documents. Review collected by and hosted on G2.com.

It would be helpful if Florence could alert the site user if a document has not been signed yet after a specific time has gone by since it was sent to another user. Ex. I am a site user, and the sponsor sent the DOA to collect signatures. I am not alerted of individuals not signing the document until I look into the specific folder to review. Review collected by and hosted on G2.com.

What I like most is that you can easily customize the binders and documents to fit your needs. The reports are also an excellent tool for tracking any upcoming expiration dates. Review collected by and hosted on G2.com.

I dislike that when you create delegation of authority logs, you must download the entire record to see specific tasks/text entered. It doesn't allow you to hover over or click on something to expand the view and show the additional text hidden due to character length. Review collected by and hosted on G2.com.

The organization of the binders and preparing and getting the team ready for signatures are easy and efficient. Review collected by and hosted on G2.com.

If someone signs in the wrong spot it is hard to correct. It is no auto feature. Review collected by and hosted on G2.com.

Florence makes filing, storing and organizing binders simple. The global search option allows documents to be found quickly. With a large staff, the multi-signer updates have been a huge time saver. Review collected by and hosted on G2.com.

I wish documents could be short cut to multiple locations at that some time. Review collected by and hosted on G2.com.