Floify Reviews (57)

Reviews

Floify Reviews (57)

4.8
57 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and automation features of Floify, which streamline the document collection process for both borrowers and loan officers. The platform's intuitive interface and effective communication tools help users manage loans efficiently, although some note a desire for improved customization options without coding knowledge.
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Marli E.
ME
Marli E.
Web Designer
Small-Business (50 or fewer emp.)
"Streamline your Onboarding Lending Process"
5/5
What do you like best about Floify?

It is so easy to get clients/leads to create an account, get them to submit a complete loan application and collect the needed documents to get their loan process started. You avoid them needing to email you or text your images and docs. Love that you can approve or reject documents on the system and let them know why you are rejecting them. Easy to request new ones and even send over docs that need to be e-signed. Review collected by and hosted on G2.com.

What do you dislike about Floify?

haven't come across really anything that I disliked. It connects to our Lending Pad which connects to our Jungo, so it's helped streamline our process a lot. Support is good too. Review collected by and hosted on G2.com.

Response from of Floify

Hi, Marli!

Thank you for the awesome feedback! We are thrilled to see that Floify has made it easy for your clients to get started with their loan process and for you to communicate and manage their documents. It's also nice to see that you're taking advantage of our integrations with LendingPad and Jungo. If you ever need additional support for the Floify platform, you know our Support team is always here to help!

Happy lending!

The Floify Team

SD
steven d.
branch manager
Small-Business (50 or fewer emp.)
"Floify makes requesting additional docs easy."
5/5
What do you like best about Floify?

If a document isnt what you need - you can spell out to the client exactly what you need Review collected by and hosted on G2.com.

What do you dislike about Floify?

nothing come to mind. this survey was bull crap! Review collected by and hosted on G2.com.

BM
Brooke M.
Mortgage Broker
Small-Business (50 or fewer emp.)
"Customizable with great customer service."
5/5
What do you like best about Floify?

Customer service. Fast responses & creative ideas. They are constantly making updates from user feedback. We are not just a number! Review collected by and hosted on G2.com.

What do you dislike about Floify?

Wish there was more templates available to review with instructions for example of how to customize different fields and loan types. I wash there was an option to add more milestones or customize the milestones based on loan type. Review collected by and hosted on G2.com.

Response from of Floify

Hi, Brooke!

Thank you for sharing your experience with using the Floify point-of-sale system. We strive to provide top-notch customer service, so we're thrilled to see our support team has met your expectations. We also take user feedback very seriously and use comments from lenders like you to help drive our innovations. We will share your concerns with templates and milestones with our product and engineering teams and look for more opportunities to improve.

Happy lending!

The Floify Team

NH
Neal H.
l
Mid-Market (51-1000 emp.)
"hELPS US PROCESS LOANS FASTER"
4.5/5
What do you like best about Floify?

Auto doc request with reminders to borrower and auto upload to oour CRM Review collected by and hosted on G2.com.

What do you dislike about Floify?

Hard to come up with somethingI dislike. Review collected by and hosted on G2.com.

David L.
DL
David L.
Mortgage Loan Originator
Small-Business (50 or fewer emp.)
"Floify changed the way I interact with my borrowers"
5/5
What do you like best about Floify?

Using Floify has really helped me keep much better track of active loans within my pipeline. It is especially useful for gathering up borrower documents and the user-facing interface is very intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Floify?

It would be nice if the Floify could be able to provide landing pages and remninders, etc. in other languages (like Spanish) to ensure that applicants and borrowers fully understand what they are reading. Right now, the Loan Application (1003) does allow for "subtitles", but that's about it. There should be a way for borrowers to use their mobile phone to "scan" and upload documents natively right on the mobile app, but there doesn't seem to be any borrower-facing app for iOS or Android devices which is disappointing given how much the monthly subscription cost is. Giving an assistant (like a loan processor) access to the document portal would certinaly be a nice touch. Lastly, the mobile-application is basically useless and only allows you to see documents uploaded by borrowers, but you can only accept or reject the documents. Review collected by and hosted on G2.com.

Response from of Floify

Hello, David!

We appreciate you taking the time to share your experience with Floify. We are happy to see the platform has helped you more efficiently keep track of active loans and collect borrower documents. Also, great feedback on multilingual landing pages and reminders, scanning documents, and borrower-facing apps! We will share these suggestions with our product team as we look for ways to offer additional value to our customers and borrowers. As for our existing mobile apps, we are actively improving the functionality of these offerings, so please be on the lookout for additional features coming to your mobile device very soon!

Happy lending!

The Floify Team

Jenn U.
JU
Jenn U.
Independent Mortgage Broker
Small-Business (50 or fewer emp.)
"Great LOS that can help keep everyone updated."
4.5/5
What do you like best about Floify?

I like that it is user friendly for both me as the LO and for my client. I rarely get calls telling me they can't get it to work, can't upload documents etc. Which I used to get from my old system. Being able to customize questions is also helpful. I really like that I'm able to customize the required documents for the type of loan needed. It has helped to prevent burn out from repeatedly having to go back to them asking for more documentation. Review collected by and hosted on G2.com.

What do you dislike about Floify?

I wish it was easier for agents to understand how to share the app and generate their own letters. I can't get a single one to use it. They fail the first time and they move on. A how to video that can be sent with the initial set up may be helpful. Review collected by and hosted on G2.com.

Response from of Floify

Hello, Jenn!

Thank you for taking the time to provide a detailed review of Floify. It's great to see that you've eliminated the frustration borrowers experienced with uploading documents by switching to Floify. We also appreciate how you've taken advantage of the custom questions and needs lists to save you valuable time each week. For the how-to guide, we automatically provide a partner portal walkthrough video to your partners upon first interaction with Floify, which walks them through the application, pre-approval letters, and more. If you would like to take a peek at this video, please feel free to reach out to our support team at support@floify.com.

Happy lending!

The Floify Team

Daryn F.
DF
Daryn F.
Partner + Financial Advocate (Loan Originator)
Small-Business (50 or fewer emp.)
"Comprehensive Loan Application and Document Management Tool for Mortgage Brokers"
5/5
What do you like best about Floify?

Floify has enabled us to start our mortgage brokerage with ease. Coming into this industry as an outsider, it is refreshing to see a company that is a step above the rest. I love the customer support, open-mindedness and willingness to improve the already tp notch platform. Review collected by and hosted on G2.com.

What do you dislike about Floify?

It would be great if Floify were easier to customize without the assistance of a developer. For instance, the tool, in theory, is fully customizable but requires advanced coding abilities. This is costly. Another option that would be beneficial would be to offer customization for a fee. Review collected by and hosted on G2.com.

Response from of Floify

Hello, Daryn!

Thank you for taking the time to share your thoughtful review of Floify. We are thrilled to see you're maximizing the potential of the platform and our incredible customer support. We have considered offering customization services and may do that in the future. In the meantime, we are continuing to work towards making the process of customizing Floify easier for all users. If you happen to have any questions about customizations, please feel free to reach out to our support team. They're always happy to help.

Happy lending!

The Floify Team

TT
Tim T.
LO
Small-Business (50 or fewer emp.)
"Very Easy on Me and Clients"
5/5
What do you like best about Floify?

Very simple and quick to review items borrowers upload Review collected by and hosted on G2.com.

What do you dislike about Floify?

I am not able to run DU through Floify directly Review collected by and hosted on G2.com.

EN
Ed N.
Broker
Mid-Market (51-1000 emp.)
"I love using Floify. Easy to set up, clients love the ease of uploading docs."
5/5
What do you like best about Floify?

I like the notification I get once a doc has been uploaded. Support is awesome! Review collected by and hosted on G2.com.

What do you dislike about Floify?

The look of the dashboard and document view. Review collected by and hosted on G2.com.

Response from of Floify

Hello, Ed!

Thank you for taking the time to share your feedback on Floify! We are thrilled to see you and your clients are enjoying the platform and its many features. We have more awesome additions coming to Floify later this year so please stay tuned πŸ˜€

Happy lending!

The Floify Team

Kimberly S.
KS
Kimberly S.
Senior Loan Officer / Branch Manager
Mid-Market (51-1000 emp.)
"Time Saving and Top of the Line"
5/5
What do you like best about Floify?

This is a huge time saver for all! No more searching inbox's, fax's or texts for client documentation. Zero repeat requests for docs. Also, the ability for the client to access, sign, upload is a one stop shop for all things non-verbal. Review collected by and hosted on G2.com.

What do you dislike about Floify?

The only tick we had was that once the app was submitted, the client had to check their email. But, that's pretty typical for most online accounts. So, not really an issue. Review collected by and hosted on G2.com.

Response from of Floify

Hello, Kimberly!

We appreciate you taking the time to share your experience with the Floify point-of-sale system. We are delighted to see you're enjoying some of the biggest benefits of using Floify β€”Β the time savings and ability to customize the solution to fit your lending workflow. If you ever need assistance with additional customizations, please feel free to reach out to us at support@floify.com.

Happy lending!

The Floify Team