I love the new features that help make the email look professional. It's pretty easy to use once you learn where all the features are located. Most parishioners are able to use it with ease.
I wish I could get more information about what subscribers are clicking on and looking at. It would help us to design messages that are more likely to be read and get more people to click on what we want them to click on. I don't like how much work you have to do to change the text to join number. We don't change it often, but it's frustrating to have to click on that many things just to change it. You took some features away that we miss, like the robo calls (if an event was cancelled, or snow date occurred), social media integration. There are many features flocknote doesn't have that could tie in nicely, like giving, and customization forms. Currently I feel we are using too many systems to accomplish one thing. Many of our systems overlap.
Flocknote is a feature rich messaging tool that is geared toward Catholic Parishes. However I feel that development is still needed to make it a better tool for it's users. We are looking for better integration into our other systems, like our website, social media, app, and more interactive tools like form customization.
Communication with the Millenial generation is important to us, as well as consistent messaging across all platforms. There may be other benefits to be realized, but without tracking information it's hard to tell.