NB
Nancy B.
Founder
Small-Business (50 or fewer emp.)
"LOVE Flipcause!"
5/5
What do you like best about Flipcause?

Flipcause is really easy to use and has every feature we need for our NGO. The customer service is amazing. I never have to wait for an answer, they get right back to me. When I first started with Flipcause I really could not believe how great they were and I thought maybe it was because I was a new client. But they just keep getting better. Review collected by and hosted on G2.com.

What do you dislike about Flipcause?

Nothing, I love everything about Flipcause. I can't even think of anything that I dislike about Flipcause. Review collected by and hosted on G2.com.

Shelly D.
SD
Shelly D.
CEO
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Flipcause multi-use platform benefits"
4/5
What do you like best about Flipcause?

Ease of use and ease of contacting our concierge. This platform hosts our website, edits our site, receives money in credit card or other forms, keeps a donor database, provides analytics for website as well as campaigns, receipts and emails our donor base and a multitude of other tasks that I have not yet explored. Review collected by and hosted on G2.com.

What do you dislike about Flipcause?

Communication sometimes takes days if we are trying to tweak an issue on the website. We often have to go back and forth with emails to get it right. Review collected by and hosted on G2.com.

Response from Flipcause Experience of Flipcause

Hi Shelly, thank you for your feedback! Thank you for bringing up that turnaround time and amount of back and forth should be shortened for website updates. We are working on improving this, and hope you see the results within the next few months. Don't hesitate to let me know if there's anything else we can do to make your life easier!

Janelle T.
JT
Janelle T.
Substitute Teacher
Education Management
Mid-Market (51-1000 emp.)
"Just the right amount of help we needed!"
4.5/5
What do you like best about Flipcause?

I love that Flipcause can help as much or as little as you need them to! They are very quick to respond to questions and issues. Our organization is very happy to have found them. Review collected by and hosted on G2.com.

What do you dislike about Flipcause?

So far, there isn't too much that I dislike about Flipcause. There have been a few snafus with changing some administrators on our account but it wasn't anything that prevented us from utilizing the services provided. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Flipcause for Donor Management"
3/5
What do you like best about Flipcause?

I like the fact that people can donate directly through Flipcause and it can be integrated into my website. It makes donations easy to keep track of and I can make different campaigns for different fundraisers.We also have the website management, where Flipcause transferred our old website onto a Weebly platform. Either I can update or change the website or I can give Flipcause instructions on what I would like and they get it done within 24 hours. You also have an assigned team that you work with, therefore you get individual attention and people who know and understand your business. Review collected by and hosted on G2.com.

What do you dislike about Flipcause?

We are in the CRM beta portion. The ability to customize reports is virtually non-existant. Our contacts did not group together like the were in FileMaker Pro. You cannot pull reports with certain credentials, it has to be all or nothing. I understand it is in BETA stage, but the changes seem pretty stagnant at this point. Review collected by and hosted on G2.com.

Debbie J.
DJ
Debbie J.
Assistant Director
Philanthropy
Small-Business (50 or fewer emp.)
"LOVE, LOVE, LOVE Flipcause"
5/5
What do you like best about Flipcause?

Easy to use, low fees, wonderful customer service! Review collected by and hosted on G2.com.

What do you dislike about Flipcause?

I honestly have not found anything I do not like about this product. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great Donation Platform!"
5/5
What do you like best about Flipcause?

I love that Flipcause is so user friendly and has all of the features I need, but not too many to make it confusing. I also love the customer service - if I can't figure something out I just call or email and I have a friendly rep to help me out! Review collected by and hosted on G2.com.

What do you dislike about Flipcause?

Overall there is nothing that we have found that we dislike yet. Review collected by and hosted on G2.com.

Verified User in Philanthropy
AP
Verified User in Philanthropy
Small-Business (50 or fewer emp.)
"QUICK & EASY, YET SOLID FUNDAMENTAL FUND RAISING PLATFORM"
4.5/5
What do you like best about Flipcause?

Simply Plug& Play onto your website; solid mobile experience; intuitive; reliable*

* During a recent fundraiser, we leveraged our legacy relationship with PayPal to collect real-time donations with their mobile iPhone apps. In the middle of this once-a-year in person event - PayPal began rejecting all transactions and notifying users that their cards were declined. Needless to say, this significantly impacted our ability to raise funds during the event. Fortunately, we were able to leverage the mobile Flipcause campaign page as a backup and re-coup some of those donation opportunities. PayPal has yet to acknowledge their error - next year we will be looking to transition fully to Flipcause. Review collected by and hosted on G2.com.

What do you dislike about Flipcause?

Smaller operation, so some preferred features are a little slower to develop ... but I trust they are more nimble and responsive than PayPal or other larger vendors. Review collected by and hosted on G2.com.

Michelle T.
MT
Michelle T.
Manager of LNP
Telecommunications
Small-Business (50 or fewer emp.)
"Simplified interface and supportive operations model. "
5/5
What do you like best about Flipcause?

What I like best is the on boarding program, not only did a design agent help kick off and migrate our site but they also trained us on how to be most effective with our programs. Review collected by and hosted on G2.com.

What do you dislike about Flipcause?

There is not much that I can say that I find undesirable. Review collected by and hosted on G2.com.

Erin  E.
EE
Erin E.
Executive Director
Small-Business (50 or fewer emp.)
"Flipcause has been great for keeping track of donations!"
4.5/5
What do you like best about Flipcause?

We use it mostly for keeping track of our donors and donations. On occasion we use their services for web pages. Review collected by and hosted on G2.com.

What do you dislike about Flipcause?

I wish there was a way to have volunteers check in for recurring volunteering. We have several regular weekly and monthly volunteers. It would be nice for them to be able to register once and have their info saved and have a way to make tracking those regular volunteer hours easier. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"One-Stop Shop"
5/5
What do you like best about Flipcause?

Everything I need is in one place. And their customer service has been top-notch and fast! Review collected by and hosted on G2.com.

What do you dislike about Flipcause?

Some of the actions may not flow how I flow, but after a few times using, I can figure it out. I wish there was a way to connect with your email to track donor communication more streamlined within the CRM. Review collected by and hosted on G2.com.