--- title: Flexport Reviews meta\_title: 'Flexport Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17 reviews by the users' company size, role or industry to find out how Flexport works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 17 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Inventory Management url: https://www.g2.com/categories/inventory-management --- ### Flexport Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users report **billing issues** with sudden charges and difficulties in closing accounts, leading to frustration and unexpected fees. [(1 mentions)](https://www.g2.com/products/flexport/reviews?filters%5Bsentiment_snippet%5D=2260647&qs=pros-and-cons#reviews) Users highlight **expensive fees** and unexpected charges, leading to frustration and feelings of being trapped with costs. [(1 mentions)](https://www.g2.com/products/flexport/reviews?filters%5Bsentiment_snippet%5D=2260681&qs=pros-and-cons#reviews) Users express frustration with **hidden fees** from Flexport, feeling trapped by unexpected charges and poor account management. [(1 mentions)](https://www.g2.com/products/flexport/reviews?filters%5Bsentiment_snippet%5D=2260663&qs=pros-and-cons#reviews) Users report **high fees** from Flexport, facing unexpected minimum charges and ongoing billing issues that feel unjust. [(1 mentions)](https://www.g2.com/products/flexport/reviews?filters%5Bsentiment_snippet%5D=2260641&qs=pros-and-cons#reviews) Users report feeling trapped by **unexpected minimum charges** and unresolved account issues, leading to frustration with Flexport. [(1 mentions)](https://www.g2.com/products/flexport/reviews?filters%5Bsentiment_snippet%5D=2260675&qs=pros-and-cons#reviews) ### Top Cons or Disadvantages of Flexport ##### 1. Billing Issues Users report **billing issues** with sudden charges and difficulties in closing accounts, leading to frustration and unexpected fees. [ See 1 mentions ](https://www.g2.com/products/flexport/reviews?filters%5Bsentiment_snippet%5D=2260647&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "Increased charges 5000% Do not let you close your account but continue to charge" What do you dislike about Flexport? They’ve suddenly added a $500 minimum charge and say it’s going up to $5,000. When I asked for my stock back, they claimed they couldn’t ship to Canad ##### 2. Expensive Users highlight **expensive fees** and unexpected charges, leading to frustration and feelings of being trapped with costs. [ See 1 mentions ](https://www.g2.com/products/flexport/reviews?filters%5Bsentiment_snippet%5D=2260681&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "Increased charges 5000% Do not let you close your account but continue to charge" What do you dislike about Flexport? They’ve suddenly added a $500 minimum charge and say it’s going up to $5,000. When I asked for my stock back, they claimed they couldn’t ship to Canad ##### 3. Hidden Fees Users express frustration with **hidden fees** from Flexport, feeling trapped by unexpected charges and poor account management. [ See 1 mentions ](https://www.g2.com/products/flexport/reviews?filters%5Bsentiment_snippet%5D=2260663&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "Increased charges 5000% Do not let you close your account but continue to charge" What do you dislike about Flexport? They’ve suddenly added a $500 minimum charge and say it’s going up to $5,000. When I asked for my stock back, they claimed they couldn’t ship to Canad ##### 4. High Fees Users report **high fees** from Flexport, facing unexpected minimum charges and ongoing billing issues that feel unjust. [ See 1 mentions ](https://www.g2.com/products/flexport/reviews?filters%5Bsentiment_snippet%5D=2260641&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "Increased charges 5000% Do not let you close your account but continue to charge" What do you dislike about Flexport? They’ve suddenly added a $500 minimum charge and say it’s going up to $5,000. When I asked for my stock back, they claimed they couldn’t ship to Canad ##### 5. Inventory Management Users report feeling trapped by **unexpected minimum charges** and unresolved account issues, leading to frustration with Flexport. [ See 1 mentions ](https://www.g2.com/products/flexport/reviews?filters%5Bsentiment_snippet%5D=2260675&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "Increased charges 5000% Do not let you close your account but continue to charge" What do you dislike about Flexport? They’ve suddenly added a $500 minimum charge and say it’s going up to $5,000. When I asked for my stock back, they claimed they couldn’t ship to Canad ## Top-Rated Alternatives [ ![ShipBob](https://images.g2crowd.com/uploads/product/hd_favicon/82200a9bd82546875b6b9e09f491b32c/shipbob.svg "ShipBob") ShipBob 3.7/5(122) ](https://www.g2.com/products/shipbob/reviews) [ ![QuickBooks Online](https://images.g2crowd.com/uploads/product/hd_favicon/b25008554ea0586db2f358c9fa996493/quickbooks-online.svg "QuickBooks Online") QuickBooks Online 4/5(3,870) ](https://www.g2.com/products/quickbooks-online/reviews) [ ![Xero](https://images.g2crowd.com/uploads/product/hd_favicon/808722a7f32bdeac24cfe7c4f9cd544a/xero.svg "Xero") Xero 4.4/5(1,729) ](https://www.g2.com/products/xero/reviews) [ View All Alternatives ](https://www.g2.com/products/flexport/competitors/alternatives) ![David E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David E.") DE David E. Business Owner Small-Business (50 or fewer emp.) 1/2/2020 "Freight Forwarding finally in the 21st Century" 5/5 Describe the project or task Flexport helped with: In transit inventory reporting Review collected by and hosted on G2.com. What do you like best about Flexport? Easy online booking process for the shipper/ supplier and no delays once bookings are requested from the supplier. Review collected by and hosted on G2.com. What do you dislike about Flexport? So far there seems to be nothing to dislike. Review collected by and hosted on G2.com. What problems is Flexport solving and how is that benefiting you? The constant delays after the shipper would request a booking. Being able to easily pull inventory reports down to SKU levels of in transit cargo. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") PL Verified User in Logistics and Supply Chain Small-Business (50 or fewer emp.) 12/27/2019 "Amazing portal - one stop shop for imports" 5/5 Describe the project or task Flexport helped with: Importing 200+ containers a year. Review collected by and hosted on G2.com. What do you like best about Flexport? Their portal is what sets them apart from their competitors. No portal comes close in terms of functionality and ease of use. Review collected by and hosted on G2.com. What do you dislike about Flexport? It can be slightly more expensive than its competitors but the value it offers offsets the price difference. Review collected by and hosted on G2.com. Recommendations to others considering Flexport: If your budget allows, I would definitely recommend Flexport to anyone looking for a freight forwarder. Review collected by and hosted on G2.com. What problems is Flexport solving and how is that benefiting you? We are able to more efficiently organize our shipments and the information is available to everyone in our team Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") PE Verified User in Electrical/Electronic Manufacturing Small-Business (50 or fewer emp.) 12/27/2019 "Great service" 5/5 Describe the project or task Flexport helped with: Best service and support Review collected by and hosted on G2.com. What do you like best about Flexport? I can track shipments real-time and it's very supportive Review collected by and hosted on G2.com. What do you dislike about Flexport? Sometimes hard to talk to the representative. Review collected by and hosted on G2.com. Recommendations to others considering Flexport: I highly recommend this company!! It's the best service ever! Review collected by and hosted on G2.com. What problems is Flexport solving and how is that benefiting you? If we have late shipments then they try their best to come up with the solution Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite DS Diamond S. Truck Driver Enterprise (\> 1000 emp.) 4/25/2019 ""Flexport Review"" 5/5 What do you like best about Flexport? Flexport has a simple and instinctive dashboard. It empowers speed of conveyance and steady correspondence between our group. Realizing that I can connect with anybody all through my transportation procedure is very consoling. Review collected by and hosted on G2.com. What do you dislike about Flexport? Administration can be costly however the convenience and furthermore the correspondence makes the cost justified, despite all the trouble. Review collected by and hosted on G2.com. Recommendations to others considering Flexport: I recommend Flexport to any who wishes to streamline and coordinate shipment processes. Review collected by and hosted on G2.com. What problems is Flexport solving and how is that benefiting you? My delivery needs are presently streamlined and I can loosen up realizing that everything is in one spot and that on the off chance that anything comes up, I can contact they bolster group immediately. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 1/18/2019 "Great Service and Response Times" 4.5/5 What do you like best about Flexport? They are easy to work with. Great communication. Easy quotes. Review collected by and hosted on G2.com. What do you dislike about Flexport? Service can be expensive but it’s all inclusive. Review collected by and hosted on G2.com. What problems is Flexport solving and how is that benefiting you? They are our number one freight forwarder for China Imports. They handle door to port to port to door. They do it all. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 5/15/2018 "An awesome platform with a committed team" 5/5 What do you like best about Flexport? The simple interface and access to a dedicated team. Knowing that I can reach out to anyone throughout my shipping process is very re-assuring. Review collected by and hosted on G2.com. What do you dislike about Flexport? As a rapidly growing service, they seem to have a few growing pains. But all in all, things seem to be very smooth. Review collected by and hosted on G2.com. Recommendations to others considering Flexport: In the outdated world of overseas logistics, Flexport is a breath of fresh air. Review collected by and hosted on G2.com. What problems is Flexport solving and how is that benefiting you? My shipping needs are now streamlined and I can relax knowing that everything is in one place and that if anything comes up, I can contact someone right away. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 12/28/2017 "Flexport has given me a great experience!" 5/5 What do you like best about Flexport? The dashboard, speed of delivery and constant communication between myself and every on their team. Review collected by and hosted on G2.com. What do you dislike about Flexport? Cost of shipping quote is at times higher than others, but the ease of use and also the communication makes the cost worth it depending on what and where you are shipping. Review collected by and hosted on G2.com. What problems is Flexport solving and how is that benefiting you? Instead of shipping from China with a Freight Forwarder, I am able to coordinate my shipments through them and the ease of knowing where my shipment is, is great! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Inventory Control](https://www.g2.com/categories/inventory-control-software)[Warehouse Management](https://www.g2.com/categories/warehouse-management) ##### Explore More [Best software for automating AP in tech startups](https://www.g2.com/discussions/best-software-for-automating-ap-in-tech-startups)[What desktop search software enables instant file retrieval without requiring users to remember exact file names or folder paths?](https://www.g2.com/discussions/what-desktop-search-software-enables-instant-file-retrieval-without-requiring-users-to-remember-exact-file-names-or-folder-paths)[Best MFT software for small business](https://www.g2.com/discussions/what-s-the-best-mft-software-for-small-businesses) [Which asset leasing platforms are most scalable for a global organization managing thousands of lease contracts across multiple currencies and legal entities?](https://www.g2.com/discussions/which-asset-leasing-platforms-are-most-scalable-for-a-global-organization-managing-thousands-of-lease-contracts-across-multiple-currencies-and-legal-entities)[Top platforms for employee career progression analytics](https://www.g2.com/discussions/top-platforms-for-employee-career-progression-analytics)[Pros and Cons Details](https://www.g2.com/products/flexport/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)