Emma B.
EB
Emma B.
Bookkeeper
Small-Business (50 or fewer emp.)
"Flexible Integrations and Effortless Expense Tracking"
5/5
What do you like best about Fleetio?

I really appreciate the wide range of integrations with other software, which adds a lot of flexibility. The expense tracking feature through work orders makes it simple to accurately job cost vehicle expenses. Additionally, employees can easily report any issues with vehicles, allowing for quick identification of areas where repairs are needed. Review collected by and hosted on G2.com.

What do you dislike about Fleetio?

I am not satisfied with the restriction on the number of vehicles allowed under our current plan. Review collected by and hosted on G2.com.

Response from Clark Maxwell of Fleetio
Edit edit

Thank you for sharing your feedback with us, Emma! We're glad to hear that you're enjoying Fleetio's integrations and expense tracking features. We understand your concern about the vehicle limit on your current plan and would be happy to discuss options. Please email us at help@fleetio.com so we can explore solutions together. Thanks for being a Fleetio customer!

AB
Alvin B.
Operations
Enterprise (> 1000 emp.)
"Effortless Vehicle Management and Timely Service Alerts"
5/5
What do you like best about Fleetio?

Fleetio assists us in monitoring all our vehicle registration renewals, service costs, and overall expenses. It also provides notifications for overdue or upcoming services that need attention for our vehicles. Additionally, it enables us to keep track of all maintenance activities. Review collected by and hosted on G2.com.

What do you dislike about Fleetio?

My only complaint is with the training guides. While you eventually become comfortable with the system, it does take a while to learn how everything works and to get familiar with its features. Review collected by and hosted on G2.com.

Response from Clark Maxwell of Fleetio
Edit edit

Thank you for sharing your Fleetio experience, Alvin! We're happy to hear that you've moved from spreadsheets to a platform that has streamlined your vehicle management and maintenance activities. We understand that the learning curve for new software can be challenging, and we appreciate your feedback about the training guides. We'll take this into consideration as we continue to enhance our onboarding experience.

Arienne M.
AM
Arienne M.
Equipment Manager
Mid-Market (51-1000 emp.)
"Outstanding Support and Innovative Features"
5/5
What do you like best about Fleetio?

I love the customer service first and foremost. It is very easy to find the information but for more specific information chat is always available, as well as prompt responses from out contact. I also love they are always creating new feature and will listen to feedback. Review collected by and hosted on G2.com.

What do you dislike about Fleetio?

It's a skill issue on my end, but some of the features are a little technical, but they offer assistance with that. Review collected by and hosted on G2.com.

Response from Marion Strubhart of Fleetio
Edit edit

Thanks so much for the thoughtful review, Arienne! We’re really glad to hear our support team has been a standout for you and that it’s easy to get answers. It also means a lot to know you appreciate how often we roll out new features and listen to customer feedback.

It’s great to hear Fleetio is giving you clear visibility into asset usage and spend, while making preventive maintenance easier and helping you avoid costly breakdowns and downtime.

We also hear you on some features feeling more technical at times. Along with hands-on support, we recently launched Fleetio Academy to help users build confidence with guided training and resources (linked below).

Thanks again for taking the time to share your experience!

See how Fleetio improved
Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Keeps Fleet, Facilities, and Compliance on Track"
4/5
What do you like best about Fleetio?

I love how it helps keep our organization on track with fleet and facility maintenance, as well as regulatory compliance. Review collected by and hosted on G2.com.

What do you dislike about Fleetio?

The callback time for support has drastically increased over the last year or so. It often takes days to get a response to issues. Review collected by and hosted on G2.com.

Response from Nisha Patel of Fleetio
Edit edit

Thanks for your feedback—we’re glad Fleetio is helping keep your fleet connected and compliant. We hear your concerns about support response times and appreciate you raising this; delivering timely support is a priority for us.

Jon V.
JV
Jon V.
President
Small-Business (50 or fewer emp.)
"Fast, Effortless Daily Vehicle Inspections"
5/5
What do you like best about Fleetio?

How quickly we can complete our daily vehicle inspections Review collected by and hosted on G2.com.

What do you dislike about Fleetio?

really nothing to dislike, it's a great fit for us Review collected by and hosted on G2.com.

Response from Nisha Patel of Fleetio
Edit edit

Thanks for your feedback—we’re glad Fleetio is helping you complete inspections quickly and stay DOT compliant. We appreciate your support!

MJ
Matt J.
Engineering
Small-Business (50 or fewer emp.)
"A robust fleet management platform"
2.5/5
What do you like best about Fleetio?

The ability to track and manage vehicle maintenance inspections and fuel usage all in one place It's been a huge time saver and has really helped me stay organized The user friendly interface is a big plus too it's easy to navigate and find what I need Review collected by and hosted on G2.com.

What do you dislike about Fleetio?

Honestly I'd love to see some more customization options in the reporting feature Sometimes I feel like I'm limited in how I can slice and dice the data But overall, Fleetio's been a huge help in managing our fleet so I'm not gonna let that minor gripe get in the way Review collected by and hosted on G2.com.

Response from Clark Maxwell of Fleetio
Edit edit

Thanks for the review, Matt! We're glad to hear that Fleetio has been a huge time saver for you and has helped you stay organized. We appreciate your feedback about the customization options in reporting, and we'll keep that in mind for future improvements.

TW
tom w.
Safety, Security / Fleet Manager.
Mid-Market (51-1000 emp.)
"Exceptionally Easy to Use and Incredibly Helpful"
5/5
What do you like best about Fleetio?

Very easy to use and setup. I use it for tracking maintenance on all 25 of our vehicles. I get alerts when something needs done to one of our vehicles. Takes the need for a calendar out. The email alerts let me know. Review collected by and hosted on G2.com.

What do you dislike about Fleetio?

Nothing yet. It has been very helpful and easy to use. Review collected by and hosted on G2.com.

Response from Clark Maxwell of Fleetio
Edit edit

Thank you for your feedback, Tom! We're glad to hear that Fleetio has been very helpful and easy to use for tracking maintenance on your vehicles. We appreciate your support!

AM
Alexis M.
"Efficient Fleet Management with Easy Setup"
4.5/5
What do you like best about Fleetio?

I like how Fleetio manages maintenance and parts tracking with a clean setup. The reports management is straightforward, making it easier for us to handle our fleet of around 1100 units. I'm really fond of the fact that maintenance history can be used for warranty purposes—it adds real value. I also appreciate the automation feature, which currently helps update vehicle statuses for me. The initial setup of Fleetio was extremely easy, which was a big plus. Review collected by and hosted on G2.com.

What do you dislike about Fleetio?

Automation, inspection schedules, parts, vehicle info Review collected by and hosted on G2.com.

Response from Clark Maxwell of Fleetio
Edit edit

Thank you for highlighting the value of having access to asset maintenance history for your warranty purposes. We're happy to hear that everything is going well for you. Thanks for being a Fleetio customer!

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Great for Tracking Equipment Expenses and Budgeting"
4/5
What do you like best about Fleetio?

It helps me track equipment expenses for budgeting. Review collected by and hosted on G2.com.

What do you dislike about Fleetio?

When I’m adding inventory, I can’t enter the purchase and the amount in the same place, and I also can’t edit an inventory entry once it’s been added. I also can't date the inventory adjustment. Review collected by and hosted on G2.com.

Response from Nisha Patel of Fleetio
Edit edit

Thanks for your feedback—we’re glad Fleetio is helping you track expenses and manage maintenance. We appreciate you calling out the inventory workflow limitations and will keep working to improve flexibility in that area.

Muhammad Abdullah Ahsan S.
MS
Muhammad Abdullah Ahsan S.
Safety and Compliance Coordinator
Small-Business (50 or fewer emp.)
"All-in-One Maintenance Solution That Simplifies Fleet Management"
4/5
What do you like best about Fleetio?

Fleetio serves as a comprehensive solution for all your maintenance needs. There's no need to juggle multiple platforms or spend time searching for information, as everything you require is easily accessible in one place. Review collected by and hosted on G2.com.

What do you dislike about Fleetio?

At times, the sheer number of features and options in the software can feel overwhelming, and it takes some time to explore everything in order to use it effectively. Review collected by and hosted on G2.com.

Response from Clark Maxwell of Fleetio
Edit edit

Thanks for sharing your feedback on Fleetio, Muhammad! We're glad to hear that you find our solution beneficial for your fleet management needs. If you need any assistance in exploring specific features or optimizing your experience with Fleetio, please don't hesitate to reach out to our support team at help@fleetio.com. We also have the newly launched Fleetio Academy to break everything down for new or experienced users.

Thank you for choosing Fleetio!

See how Fleetio improved