1. [Home](https://www.g2.com/)
2. ...
3. [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms)
4. [Flatzer Discussions](https://www.g2.com/products/flatzer/discuss)

[
 ![Flatzer](https://images.g2crowd.com/uploads/vendor/image/1999637/large_detail_68b5273ba9ea4ea3bd916e0a86ea17fc.png "Flatzer")
](/products/flatzer/reviews)

# Flatzer Discussions

Flatzer is an AI sales agent for small businesses. Unlike a chatbot that only answers questions, Flatzer executes: it books appointments, captures and qualifies leads, and hands the conversation to a human with full context when needed. The agent works across the channels where small-business customers actually write: WhatsApp, Telegram, and a chat widget on the company website, all from a single configuration. It answers 24/7 in the business's own tone, so missed calls and after-hours messages turn into booked appointments instead of lost revenue. Setup requires no flow builders and no code. Flatzer's automatic onboarding interviews the business owner about services, schedules and rules, and generates the agent configuration by itself. Each customer runs on an isolated deployment for privacy and reliability. Flatzer is built for service businesses: dental clinics, physiotherapy practices, hair salons and barbershops, restaurants, and real-estate agencies, as well as e-commerce stores that want product recommendations and cart recovery. Typical use cases include appointment scheduling and rescheduling, answering treatment or menu questions, qualifying property leads, and capturing contact details for follow-up. Teams manage everything from a shared inbox: they can review every conversation, take over live when human judgment is required, and see insights about what customers ask most. Businesses install the widget with a simple script tag or through native integrations for WordPress, PrestaShop and Google Tag Manager. Flatzer is Spanish-first and serves customers across the EU and the US, with the product available in six languages: Spanish, English, German, French, Italian and Portuguese. Plans range from 23.95 to 82.30 euros per month.

## Be the first to start the conversation

Get answers from real professionals in the G2 community.