1. [Home](https://www.g2.com/) 2. ... 3. [Other Sales Software](https://www.g2.com/categories/other-sales) 4. [FlashCX.ai Discussions](https://www.g2.com/products/flashcx-ai/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7ddc40cfc919e454a38d75062fb86227/flashcx-ai.png "Product Avatar Image") ](/products/flashcx-ai/reviews) [ FlashCX.ai ](/products/flashcx-ai/reviews) (2)5.0/5 Find key information from your favorite CRM such as Salesforce, Oracle CX Sales, FreshSales on Microsoft Teams or Slack. No need to login to your CRM every time just to lookup or update frequently required information. FlashCX.ai does all that in a flash and supercharges the Sales Team's productivity. Below are some of those capabilities: 1. Ability to look up recent open opportunities and update quickly right from teams. 2. Ability to look up recent open leads. These leads can be qualified or retired right from there. 3. Ability to look up most recent contacts and search a contact by name. 4. Ability to look up the most recent accounts and search accounts by name. 5. Ability to check upcoming meetings and tasks 6. Ability to check day summary 7. Ability to view pending call reports and log them 8. Ability to look up open SRs. Accounts lookup has another exciting ability to enrich accounts using our powerful knowledge base. This is all available right from our teams app. Our knowledge base is continuously expanding and adding 1000s of new companies every single day. Accounts not on our tracklist are added immediately with our support team for enrichment. We do pull the latest news related to an account so you do not have to look outside teams for more relevant information to make key decisions in your sales process. Customization Abilities: FlashCX.ai lets you customize the output of all the supported capabilities. We have already picked the most commonly used out of the box attributes for each CRM Object like opportunity, account, contact, lead etc. However, your CRM setup may have tons of other custom attributes added to align the CRM to your business processes. All this is possible with FlashCX.ai. All you need is to login to the admin dashboard at https://admin.flashcx.ai and set up your CRM connection. Once it is set, it is easy to navigate to the customize menu option. At the customize menu option, you can take a look at all the available objects and the currently setup attributes. It is super easy to just drag and drop what attributes you want. The changes made to the setup reflects immediately for all the users without any restart etc. Show More * * * ### 100.0 Nps Score Already have FlashCX.ai? ### All FlashCX.ai Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is FlashCX.ai used for? ](/discussions/what-is-flashcx-ai-used-for) What is FlashCX.ai used for? 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