TR

Travis R.

Business Owner & Technician

Small-Business (50 or fewer emp.)

2/28/2018

"Hands Down, The Best Remote Software for the Money"

5/5

What do you like best about FixMe.IT?

Honestly, the pricing. It is far less expensive and other remote software solutions. It does everything the other guys do, but for less money. Review collected by and hosted on G2.com.

What do you dislike about FixMe.IT?

I really wish there was an app for Android and iOS. Review collected by and hosted on G2.com.

Recommendations to others considering FixMe.IT:

This is the best software for the price. Does exactly what they state. I have used on many, many, different types of computers without issue. Review collected by and hosted on G2.com.

What problems is FixMe.IT solving and how is that benefiting you?

Techninline saves us so much time and money. We can easily log into computers that are miles away saving on gas, money and time. Review collected by and hosted on G2.com.

AF

Aaron F.

Network Administrator

Small-Business (50 or fewer emp.)

3/12/2019

"Fixme.IT is a great IT support tool"

4.5/5

What do you like best about FixMe.IT?

The ability to remote to multiple clients at one time. Review collected by and hosted on G2.com.

What do you dislike about FixMe.IT?

I don't like that I don't have the ability to lock the keyboard and mouse from the user because they will keep using the mouse and keyboard and its frustrating. Review collected by and hosted on G2.com.

MR

Mitchell R.

IT

Small-Business (50 or fewer emp.)

4/30/2019

"Works great at a great price."

5/5

What do you like best about FixMe.IT?

It does everything I need. Remote control. Unattended access. File transfer. And it is so easy to use and set up. Review collected by and hosted on G2.com.

What do you dislike about FixMe.IT?

I can't think of any downsides from my experience using it. Review collected by and hosted on G2.com.

RL

Rick L.

Small-Business (50 or fewer emp.)

3/14/2019

"Works well, license model works for how I use it."

4.5/5

What do you like best about FixMe.IT?

Works well, license model works for how I use it.

I am one user who uses many computers, the ability to do support from wherever I am is very useful to me. Review collected by and hosted on G2.com.

What do you dislike about FixMe.IT?

I dislike the lack of Apple support.

I would like mobile device support. Review collected by and hosted on G2.com.

AC

Verified User in Computer Networking

Small-Business (50 or fewer emp.)

3/19/2019

"LIFE SAVER"

4.5/5

What do you like best about FixMe.IT?

Great tool.

Easy way to provide support with many customers with just a click. Saved me a lot of money helping my

customers from my office.

Review collected by and hosted on G2.com.

What do you dislike about FixMe.IT?

phone apps would be helpful.

It would be helpful of Linux or android were also supported. Review collected by and hosted on G2.com.

Recommendations to others considering FixMe.IT:

I believe this product is the best value for those with a busy portfolio needing support. Review collected by and hosted on G2.com.

What problems is FixMe.IT solving and how is that benefiting you?

I provide support for all of my tech users. Product gives me status and access to the tools I need to keep

my customers running. Many times I am aware of a customer's issues before they are!! Review collected by and hosted on G2.com.

KG

kate g.

Owner

Small-Business (50 or fewer emp.)

2/13/2019

"Great remote support app"

5/5

What do you like best about FixMe.IT?

The interface is very easy to use and works flawlessly Review collected by and hosted on G2.com.

What do you dislike about FixMe.IT?

The only thing I dislike is that fix me is not compatible with Apple products. I have customers I need to support that have MAC computers and I need to use team viewer. Review collected by and hosted on G2.com.

JC

Jeremy C.

Director of IT

Small-Business (50 or fewer emp.)

4/30/2019

"Excellent experiences with fixme.it I use it for my personal business as well as at work. "

5/5

What do you like best about FixMe.IT?

Simplicity of use. I have many unattended clients I need to access and the tool is always ready. Review collected by and hosted on G2.com.

What do you dislike about FixMe.IT?

No dislikes the product checks all the boxes. Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/23/2019

"Great software for remote management"

5/5

What do you like best about FixMe.IT?

Ease of application use and software interface Review collected by and hosted on G2.com.

What do you dislike about FixMe.IT?

Cannot lock end-user's mouse / keyboard while in a support session Review collected by and hosted on G2.com.

CR

Chris R.

owner

Small-Business (50 or fewer emp.)

4/18/2019

"great remote access solution"

5/5

What do you like best about FixMe.IT?

EAse of use, restart, easy to get an end user set up quickly Review collected by and hosted on G2.com.

What do you dislike about FixMe.IT?

desperatley need wake up command for unnatended clients , would be a complete gamechanger Review collected by and hosted on G2.com.

RB

Robert B.

Principal

Small-Business (50 or fewer emp.)

2/12/2019

"Great value and performance for IT Specialists"

5/5

What do you like best about FixMe.IT?

The ability to set up unattended remote sessions is not feature often found at this price point. Ease of setup and management make this an ideal solution for a small to mid or even large IT organization Review collected by and hosted on G2.com.

What do you dislike about FixMe.IT?

Im over all really happy and have no complaints. Added features continually address issues or features I am looking for Review collected by and hosted on G2.com.