--- title: FixMe.IT Reviews meta\_title: 'FixMe.IT Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 221 reviews by the users' company size, role or industry to find out how FixMe.IT works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 221 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # FixMe.IT Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by FixMe.IT but has limited features. Are you part of the FixMe.IT team? [Upgrade your plan](https://my.g2.com/fixme-it/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines. Other key features include branding, multi-session handling, multi-window control, drag-n-drop file transfer, multi-monitor navigation, whiteboard tools, session recording and reporting, reboot & auto-reconnect, and much more. * * * Seller [Techinline](https://www.g2.com/sellers/techinline) Discussions [FixMe.IT Community](https://www.g2.com/products/fixme-it/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Dan Kukarsky (Marketing) Show More ## Pricing Pricing provided by FixMe.IT. ### FixMe.IT subscription Starting at $32.50 1 Seat Per Month [ View More Pricing Information ](https://www.g2.com/products/fixme-it/pricing) ## Top-Rated Alternatives [ ![TeamViewer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![AnyDesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AnyDesk") AnyDesk 4.5/5(1,102) ](https://www.g2.com/products/anydesk/reviews) [ ![ScreenConnect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ScreenConnect") ScreenConnect 4.7/5(504) ](https://www.g2.com/products/screenconnect/reviews) [ View All Alternatives ](https://www.g2.com/products/fixme-it/competitors/alternatives) ## User Insights Average based on 221 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Travis R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Travis R.") TR Travis R. Business Owner & Technician Small-Business (50 or fewer emp.) 2/28/2018 "Hands Down, The Best Remote Software for the Money" 5/5 What do you like best about FixMe.IT? Honestly, the pricing. It is far less expensive and other remote software solutions. It does everything the other guys do, but for less money. Review collected by and hosted on G2.com. What do you dislike about FixMe.IT? I really wish there was an app for Android and iOS. Review collected by and hosted on G2.com. Recommendations to others considering FixMe.IT: This is the best software for the price. Does exactly what they state. I have used on many, many, different types of computers without issue. Review collected by and hosted on G2.com. What problems is FixMe.IT solving and how is that benefiting you? Techninline saves us so much time and money. We can easily log into computers that are miles away saving on gas, money and time. Review collected by and hosted on G2.com. Show More 2/14/2019 Current UserValidated ReviewerSource: Organic ![Aaron F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron F.") AF Aaron F. Network Administrator Small-Business (50 or fewer emp.) 3/12/2019 "Fixme.IT is a great IT support tool" 4.5/5 What do you like best about FixMe.IT? The ability to remote to multiple clients at one time. Review collected by and hosted on G2.com. What do you dislike about FixMe.IT? I don't like that I don't have the ability to lock the keyboard and mouse from the user because they will keep using the mouse and keyboard and its frustrating. Review collected by and hosted on G2.com. What problems is FixMe.IT solving and how is that benefiting you? We solve everyday issues by using FixMe.IT to support our customers. The benefit is not having to drive to the customer site to fix many issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mitchell R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mitchell R.") MR Mitchell R. IT Small-Business (50 or fewer emp.) 4/30/2019 "Works great at a great price." 5/5 What do you like best about FixMe.IT? It does everything I need. Remote control. Unattended access. File transfer. And it is so easy to use and set up. Review collected by and hosted on G2.com. What do you dislike about FixMe.IT? I can't think of any downsides from my experience using it. Review collected by and hosted on G2.com. Recommendations to others considering FixMe.IT: Worth looking into. Review collected by and hosted on G2.com. What problems is FixMe.IT solving and how is that benefiting you? Remote desktop support for my customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RL Rick L. Small-Business (50 or fewer emp.) 3/14/2019 "Works well, license model works for how I use it." 4.5/5 What do you like best about FixMe.IT? Works well, license model works for how I use it. I am one user who uses many computers, the ability to do support from wherever I am is very useful to me. Review collected by and hosted on G2.com. What do you dislike about FixMe.IT? I dislike the lack of Apple support. I would like mobile device support. Review collected by and hosted on G2.com. What problems is FixMe.IT solving and how is that benefiting you? Easy remote support where the user being helped can see what I am the technician am doing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Networking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Networking") AC Verified User in Computer Networking Small-Business (50 or fewer emp.) 3/19/2019 "LIFE SAVER" 4.5/5 What do you like best about FixMe.IT? Great tool. Easy way to provide support with many customers with just a click. Saved me a lot of money helping my customers from my office. Review collected by and hosted on G2.com. What do you dislike about FixMe.IT? phone apps would be helpful. It would be helpful of Linux or android were also supported. Review collected by and hosted on G2.com. Recommendations to others considering FixMe.IT: I believe this product is the best value for those with a busy portfolio needing support. Review collected by and hosted on G2.com. What problems is FixMe.IT solving and how is that benefiting you? I provide support for all of my tech users. Product gives me status and access to the tools I need to keep my customers running. Many times I am aware of a customer's issues before they are!! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KG kate g. Owner Small-Business (50 or fewer emp.) 2/13/2019 "Great remote support app" 5/5 What do you like best about FixMe.IT? The interface is very easy to use and works flawlessly Review collected by and hosted on G2.com. What do you dislike about FixMe.IT? The only thing I dislike is that fix me is not compatible with Apple products. I have customers I need to support that have MAC computers and I need to use team viewer. Review collected by and hosted on G2.com. What problems is FixMe.IT solving and how is that benefiting you? This software saves me from traveling to customers locations when the “fix” they need will only take a few minutes. This saves me a great deal of time , gas money,etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JC Jeremy C. Director of IT Small-Business (50 or fewer emp.) 4/30/2019 "Excellent experiences with fixme.it I use it for my personal business as well as at work. " 5/5 What do you like best about FixMe.IT? Simplicity of use. I have many unattended clients I need to access and the tool is always ready. Review collected by and hosted on G2.com. What do you dislike about FixMe.IT? No dislikes the product checks all the boxes. Review collected by and hosted on G2.com. Recommendations to others considering FixMe.IT: Just keep adding features Review collected by and hosted on G2.com. What problems is FixMe.IT solving and how is that benefiting you? Remote access to avoid vpn connections. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 7/23/2019 "Great software for remote management" 5/5 What do you like best about FixMe.IT? Ease of application use and software interface Review collected by and hosted on G2.com. What do you dislike about FixMe.IT? Cannot lock end-user's mouse / keyboard while in a support session Review collected by and hosted on G2.com. Recommendations to others considering FixMe.IT: I recommend it. Review collected by and hosted on G2.com. What problems is FixMe.IT solving and how is that benefiting you? Reduced on-premise support needs tremendously (less travel time / cost) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chris R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris R.") CR Chris R. owner Small-Business (50 or fewer emp.) 4/18/2019 "great remote access solution" 5/5 What do you like best about FixMe.IT? EAse of use, restart, easy to get an end user set up quickly Review collected by and hosted on G2.com. What do you dislike about FixMe.IT? desperatley need wake up command for unnatended clients , would be a complete gamechanger Review collected by and hosted on G2.com. Recommendations to others considering FixMe.IT: wake command for unattended clients.... REALLY NEEDED Review collected by and hosted on G2.com. What problems is FixMe.IT solving and how is that benefiting you? i.t. support , customer assistance Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RB Robert B. Principal Small-Business (50 or fewer emp.) 2/12/2019 "Great value and performance for IT Specialists" 5/5 What do you like best about FixMe.IT? The ability to set up unattended remote sessions is not feature often found at this price point. Ease of setup and management make this an ideal solution for a small to mid or even large IT organization Review collected by and hosted on G2.com. What do you dislike about FixMe.IT? Im over all really happy and have no complaints. Added features continually address issues or features I am looking for Review collected by and hosted on G2.com. Recommendations to others considering FixMe.IT: N/A Review collected by and hosted on G2.com. What problems is FixMe.IT solving and how is that benefiting you? Ability to support clients and even family across the country. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about FixMe.IT? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about FixMe.IT ](https://www.g2.com/products/fixme-it/discussions/new) GU Guest User What is FixMe.IT used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-fixme-it-used-for) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 4 years ago What type of encryption does FixMe.IT use? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/fixme-it-security-8678e56c-9a53-45dc-a956-c0365d086412) [ View all Discussions ](https://www.g2.com/products/fixme-it/discuss) ## Pricing Options Pricing provided by FixMe.IT. ### FixMe.IT subscription Starting at $32.50 1 Seat Per Month [ View More Pricing Information ](https://www.g2.com/products/fixme-it/pricing) FixMe.IT Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67b650fba26f6ecb33820bbeeb1978fa/teamviewer.png "Product Avatar Image") TeamViewer 4.5/5(4,151) [ Compare Now ](https://www.g2.com/compare/fixme-it-vs-teamviewer) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image") AnyDesk 4.5/5(1,102) [ Compare Now ](https://www.g2.com/compare/anydesk-vs-fixme-it) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_835184e44732dba2f0ee21995c2e73ad/screenconnect.png "Product Avatar Image") ScreenConnect 4.7/5(504) [ Compare Now ](https://www.g2.com/compare/fixme-it-vs-screenconnect) ##### ##### FixMe.IT Features Administration Usage Information Active Directory Integration Session Recording Platform Remote Access/Control Security Device Management Device Enrollment Maintenance Remote Reboot [ View More Features ](https://www.g2.com/products/fixme-it/features) ##### Categories on G2 [Remote Support](https://www.g2.com/categories/remote-support)[Remote Desktop](https://www.g2.com/categories/remote-desktop) ##### Explore More [What is the best software for easy payroll processing?](https://www.g2.com/discussions/what-is-the-best-software-for-easy-payroll-processing)[Which RASP agent has the lowest performance impact for a team that cannot accept latency increases in production even for better security coverage?](https://www.g2.com/discussions/which-rasp-agent-has-the-lowest-performance-impact-for-a-team-that-cannot-accept-latency-increases-in-production-even-for-better-security-coverage)[Handwrytten vs Felt App vs Punkpost for a sales or marketing team comparing handwritten notes services: which balances personalization quality, scale, and cost per note best for relationship-building campaigns?](https://www.g2.com/discussions/handwrytten-vs-felt-app-vs-punkpost-for-a-sales-or-marketing-team-comparing-handwritten-notes-services-which-balances-personalization-quality-scale-and-cost-per-note-best-for-relationship-building-campaigns) [Which corporate volunteering platforms give employees the easiest way to discover local volunteering opportunities near their home rather than just company-organized events?](https://www.g2.com/discussions/which-corporate-volunteering-platforms-give-employees-the-easiest-way-to-discover-local-volunteering-opportunities-near-their-home-rather-than-just-company-organized-events)[Global Relay vs Smarsh vs Proofpoint for compliance archiving: which digital communications governance platform do compliance teams find easier to manage during an audit?](https://www.g2.com/discussions/global-relay-vs-smarsh-vs-proofpoint-for-compliance-archiving-which-digital-communications-governance-platform-do-compliance-teams-find-easier-to-manage-during-an-audit)[Best platform to manage a large online community](https://www.g2.com/discussions/what-is-the-best-platform-to-manage-a-large-online-community) [Show MoreShow Less](javascript:void(0);)