1. [Home](https://www.g2.com/) 2. ... 3. [Remote Support Software](https://www.g2.com/categories/remote-support) 4. [FixMe.IT Discussions](https://www.g2.com/products/fixme-it/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9ff8b8ddd0905b967dbab23cd75120b6/fixme-it.png "Product Avatar Image") ](/products/fixme-it/reviews) [ FixMe.IT ](/products/fixme-it/reviews) (221)4.7/5 FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines. Other key features include branding, multi-session handling, multi-window control, drag-n-drop file transfer, multi-monitor navigation, whiteboard tools, session recording and reporting, reboot & auto-reconnect, and much more. Show More * * * ### 82.0 Nps Score Already have FixMe.IT? ### All FixMe.IT Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is FixMe.IT used for? ](/discussions/what-is-fixme-it-used-for) What is FixMe.IT used for? [ Remote Desktop Software ](https://www.g2.com/tags/remote-desktop-software)[ Remote Support Software ](https://www.g2.com/tags/remote-support-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.&title=FixMe.IT+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=FixMe.IT+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=FixMe.IT+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss%0aAsk+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=FixMe.IT+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss%0aAsk+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 7 years ago Posted by FixMe.IT Posted by FixMe.IT More Options - [ # What type of encryption does FixMe.IT use? ](/discussions/fixme-it-security-8678e56c-9a53-45dc-a956-c0365d086412) FixMe.IT Security [ Remote Support Software ](https://www.g2.com/tags/remote-support-software)[ Remote Desktop Software ](https://www.g2.com/tags/remote-desktop-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.&title=FixMe.IT+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=FixMe.IT+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=FixMe.IT+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss%0aAsk+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=FixMe.IT+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss%0aAsk+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 7 years ago Posted by FixMe.IT Posted by FixMe.IT More Options - [ # Is FixMe.IT secure? ](/discussions/fixme-it-security) FixMe.IT Security [ Remote Support Software ](https://www.g2.com/tags/remote-support-software)[ Remote Desktop Software ](https://www.g2.com/tags/remote-desktop-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.&title=FixMe.IT+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=FixMe.IT+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=FixMe.IT+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss%0aAsk+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=FixMe.IT+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss%0aAsk+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 7 years ago Posted by FixMe.IT Posted by FixMe.IT More Options - [ # How many remote users can I connect to simultaneously using my seat? ](/discussions/fixme-it-pricing-7a6b1eec-79e6-4ee5-91cf-72ecbad56f30) FixMe.IT Pricing [ Remote Support Software ](https://www.g2.com/tags/remote-support-software)[ Remote Desktop Software ](https://www.g2.com/tags/remote-desktop-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.&title=FixMe.IT+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=FixMe.IT+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=FixMe.IT+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss%0aAsk+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=FixMe.IT+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss%0aAsk+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 7 years ago Posted by FixMe.IT Posted by FixMe.IT More Options - [ # How many remote users can I connect to using my seat? ](/discussions/fixme-it-pricing-e21b1ad7-5c0d-4769-8d60-ebec2c56663c) FixMe.IT Pricing [ Remote Support Software ](https://www.g2.com/tags/remote-support-software)[ Remote Desktop Software ](https://www.g2.com/tags/remote-desktop-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.&title=FixMe.IT+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=FixMe.IT+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=FixMe.IT+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss%0aAsk+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=FixMe.IT+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss%0aAsk+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 7 years ago Posted by FixMe.IT Posted by FixMe.IT More Options - [ # How does your pricing work? ](/discussions/fixme-it-pricing) FixMe.IT Pricing [ Remote Support Software ](https://www.g2.com/tags/remote-support-software)[ Remote Desktop Software ](https://www.g2.com/tags/remote-desktop-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.&title=FixMe.IT+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=FixMe.IT+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=FixMe.IT+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss%0aAsk+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=FixMe.IT+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss%0aAsk+FixMe.IT+questions+and+get+answers+from+expert+users+in+our+FixMe.IT+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/fixme-it/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/1554897419/fixme-it.svg "Product Avatar Image") ### Have you used FixMe.IT before? Answer a few questions to help the FixMe.IT community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Ffixme-it%2Fdiscuss%3Fsmall_ask%3Dfixme-it) No ## Top Contributors in FixMe.IT 1 ![Dan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan K.") DK Loading... ### [Dan K.](https://www.g2.com/users/82b9fcea-d7d9-425a-af5b-79fd58a78478 "Dan K.") Digital Marketing Manager 5 pts 2 ES Loading... ### [Eric S.](https://www.g2.com/users/19cb1f8a-fa2b-4ca8-984e-e33023be0273 "Eric S.") IT Manager 3 pts