--- title: Fixitize Reviews meta_title: 'Fixitize Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Fixitize works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 8 scale: '5' date_modified: '2026-08-10' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Fixitize Reviews **Vendor:** Fixitize **Category:** [Repair Shop Software](https://www.g2.com/categories/repair-shop) **Average Rating:** 4.9/5.0 **Total Reviews:** 8 ## About Fixitize Fixitize is a cloud repair shop management platform that helps mobile, computer, and electronics repair businesses manage tickets, customers, inventory, scheduling, and invoicing in one place. Fixitize brings together everything a modern repair shop needs to operate smoothly. Shops can create and manage repair tickets, assign technicians, update job progress, send customer notifications, and track diagnostics in one clear workflow. The platform also includes inventory and parts management, allowing teams to monitor stock levels, update pricing, manage suppliers, and stay ahead of shortages. Fixitize supports quotes, invoices, payments, expenses, and income tracking so owners always know where the business stands financially. Multi-location shops can view performance across all branches, track technician productivity, manage employee schedules, and monitor KPIs from a central dashboard. Our focus is on simplicity, reliability, and helping repair businesses save time. Whether you repair phones, computers, consoles, or other electronics, Fixitize gives you the tools to deliver better service, stay organized, and grow with confidence. ## Fixitize Reviews ### 1. Fixitize Streamlined Our Repair Tracking With a Customizable, Easy-to-Use Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about Fixitize?** Fixitize has allowed us to actually track repairs the way that is best for our shops workflow. The feedback section has been awesome as the development team is constantly taking our feedback and implementing it very quickly for things that make our workflow more customized. Being able to see the statuses of our repairs has been a game changer for us. Pricing is great as we are a small business and many of the other options that might work are way out of our price range. The web interface has an easy look and its very easy to find your way around. The owner of the company gave an amazing tour of the software before we purchased and made it really easy for us to get going very quickly. **What do you dislike about Fixitize?** Fixitize is a newer platform so there are still things in development but that hasnt stopped us from fully implementing into our shop. **What problems is Fixitize solving and how is that benefiting you?** We had some early feedback for things that we needed and they were able to either fix them or implement a solution sometimes overnight. ### 2. Great for Handling Bulk Drop-Offs and Keeping the Team Organized **Rating:** 5.0/5.0 stars **Reviewed by:** RJay P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2026 **What do you like best about Fixitize?** We get a lot of customers bringing in several devices and previously that meant several separate jobs, several separate invoices and a lot of room for mistakes. Now its one job with everything itemized properly underneath with better UX. Second, the employee scheduling. We can see availability, assign work accordingly and track the performance of the team. Pricing is very fair and Integrations are helpful. Support has been responsive whenever we've reached out. **What do you dislike about Fixitize?** Still a developing platform with more features on the way. Nothing that has stopped us using it fully. **What problems is Fixitize solving and how is that benefiting you?** Bulk drop offs and workload distribution. Both were disorganized before and both are handled properly now. ### 3. Easy, Flexible Setup, and Fast, Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2026 **What do you like best about Fixitize?** Easy to use from day one and flexible enough to set up the way we work. No training needed, the whole team was comfortable quickly. Covers our operations well and everything is visible in one place. Support team is great, they respond fast and listen to what we say. Good value for a small repair business. **What do you dislike about Fixitize?** No complaints about the current features, everything works well for us. The team is working on expanding the product further which we are excited about **What problems is Fixitize solving and how is that benefiting you?** Multi item management. Customers drop off more than one device and Fixitize handles it all in one place. We quote per item, send the invoice and collect payment without juggling multiple separate jobs. Saves time and keeps everything organised under one customer. ### 4. The best value for a repair business, affordable and flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Liam M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Fixitize?** Simple and flexible. I can customise ticket forms and fields to match exactly how my business works. Doesn't require any training. Perfect for someone like me who has growing business needs. **What do you dislike about Fixitize?** Some third-party apps that I have used with other software are not there, but still sufficient enough at its own. **What problems is Fixitize solving and how is that benefiting you?** It's a comprehensive software and there are a lot of features you can use to help your business. Tracking repairs is much easier now. I can see all the information about a ticket in one place. Custom fields let me log almost anything that matters to my business, and this level of flexibility is hard to find. The support team has been very helpful. They respond quickly and do listen to the feedback, as they are still improving the product. They even fixed bugs that i reported. ### 5. Fantastic Repair Work Order Tool That Keeps My Business Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Amit A. | Founding Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Fixitize?** It’s a fantastic tool that helps me keep my repair work organized on a daily basis. I can easily create new work orders and add item information, services, issues, notes, and parts required for each job. It has a built‑in tracker that lets customers check their work orders directly from my website. I also love the work‑order form customization, as I can adjust it to fit my repair workflows. Surprisingly, my team also finds it very easy to use. Overall, it has made my business much more organized. **What do you dislike about Fixitize?** Everything works well, but there are some tasks that require a few extra clicks. It’s manageable, but if those processes were simplified, it would be quicker to use. I’d also love to see integrations with some of the other software I use. **What problems is Fixitize solving and how is that benefiting you?** I love that I can view work orders in many different ways. For each job, I can create as many notes and checklists as needed, which helps me and my team track all the work performed. This has helped me understand the cause of recurring problems in returning appliances, which used to be one of my biggest issues. My workflow has improved a lot, and it has made my business more efficient. ### 6. Exceptional POS Value for Inventory, Work Orders, and Workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Contact T. | Operational Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2026 **What do you like best about Fixitize?** Fixitize for the price point, offers an expectational POS features, that becomes really essential to aiding our business in its inventory management, work orders and work flow **What do you dislike about Fixitize?** No major complaints for fixitze, only feedback is we're waiting for more integration with other commons apps such as square integration, but we understand that it will take time for a quality product **What problems is Fixitize solving and how is that benefiting you?** A major resolution is workflow for PC orders and PC repairs, with fixitize we have one point where all the information is gathered, and we can see exactly what the progression is ### 7. Friendly UI, Smooth Work Orders, and Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Fahri O. | Senior Vice President, Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Fixitize?** Friendly UI, easy to get started. The work order flow is smooth and the system is flexible enough to match how we actually operate. Support team has been really helpful throughout. **What do you dislike about Fixitize?** Nothing to dislike. More integrations would be a nice addition down the line. **What problems is Fixitize solving and how is that benefiting you?** Managing work orders and taking payments. Does both well. ### 8. Friendly UI, Smooth Work Orders, and Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Admin T. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2026 **What do you like best about Fixitize?** The customer service, work order process, friendly UI and customisation of the system **What do you dislike about Fixitize?** In terms of dislikes nothing. In terms of improvement, more system integrations **What problems is Fixitize solving and how is that benefiting you?** Point of service and work order systems - [View Fixitize pricing details and edition comparison](https://www.g2.com/products/fixitize/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-10+15%3A51%3A10+-0500&secure%5Bsession_id%5D=4a520506-372a-4508-8681-f898fbb43584&secure%5Btoken%5D=5d0d0972accf7f8da4a3b2dbbf6b8f9d0bd78f7daa79094fa8dc8e69dc83220b&format=llm_user) ## Fixitize Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) ## Fixitize Features **Customer Management** - Self-Service Portals - Customer Profiles - Communication Tools **Service Management** - Ticketing - Customization and Macros - File Attachment - Estimates and Invoicing **Business Management** - Multi-site Management - Point of Sale - Stock and Inventory - KPI Tracking and Reporting - Contract Management - Intake Management - Inventory Management - Document Management - Barcode/Label Management - Calendar Management - Contact Management - Receipt Management - Repair Tracking - Status Tracking - Warranty Tracking - Task Management - Email Management - Job Management - Employee Management - Invoice Management **Additional Functionality** - Backup and Recovery - Electronic Payments - Purchasing & Receiving - Estimating - Data Import/Export - Repair Tickets - Mobile Alerts - File Recovery - AI Copilot - Customizable Branding - Alerts/Notifications - Electronic Signature - Reporting/Analytics - Multi-Location - CRM - Generative AI ## Top Fixitize Alternatives - [Kickserv](https://www.g2.com/products/kickserv/reviews) - 4.5/5.0 (178 reviews) - [mHelpDesk](https://www.g2.com/products/mhelpdesk/reviews) - 4.0/5.0 (131 reviews) - [RepairShopr](https://www.g2.com/products/repairshopr/reviews) - 4.6/5.0 (26 reviews)