Jonathan R.
JR
Jonathan R.
Licensed Realtor
Small-Business (50 or fewer emp.)
"Generous with intro, easy to use"
4.5/5
What do you like best about Fivetran?

The ease of use. Their supported connectors are a cinch to set up and it's nearly effortless to maintain Review collected by and hosted on G2.com.

What do you dislike about Fivetran?

Some services we use don't have supported connectors. I hope they continuously look at those using their custom SDK and consider creating official connectors for these use cases. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Enhance your ingestion process by more than 10x"
4.5/5
What do you like best about Fivetran?

- The speed and pace of the tool

- The overall deployment and implementation is extremely easy

- The number of available integrations is huge and it will cover most of your ingestion needs

- How well-organized their schemas are

- Usage and pricing is straightforward

- The Fivetran account reps and support are so well versed with their tool and they are always so supportive to help Review collected by and hosted on G2.com.

What do you dislike about Fivetran?

- Contracting can be a bit tricky

- It can become costly if you turn SCD Type 2 on but its not really on Fivetran Review collected by and hosted on G2.com.

AD
Arthur D.
Head of Data and AI
Mid-Market (51-1000 emp.)
"Really easy to use and fantastic customer support"
4/5
What do you like best about Fivetran?

Customer support and ease to set up connectors. Review collected by and hosted on G2.com.

What do you dislike about Fivetran?

The pricing can change and cause significant increases. I.e. DBT transformations which were suddenly charged. Review collected by and hosted on G2.com.

Muhammed A.
MA
Muhammed A.
Digital Analyst
Mid-Market (51-1000 emp.)
"The best tool to use with excel"
5/5
What do you like best about Fivetran?

to use GA4 queries with excel. it was easy to use custom made reports to be copied to excel dashbioard. Review collected by and hosted on G2.com.

What do you dislike about Fivetran?

actually there is nothing i have point out as a dislike. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Set it and forget it (but monitor costs!)"
4.5/5
What do you like best about Fivetran?

It just works. Support for hundreds of connectors, good documentation, and support tickets are typically resolved in a reasonable amount of time. Review collected by and hosted on G2.com.

What do you dislike about Fivetran?

Monthly Active Rows billing model can get expensive very fast, so you need to keep an eye out for costs, especially for high-volume data sources such as event data. Review collected by and hosted on G2.com.

Sushanth U.
SU
Sushanth U.
Tableau Developer and Admin
Information Technology and Services
Enterprise (> 1000 emp.)
"My experience on using Fivetran connector is not that great."
3.5/5
What do you like best about Fivetran?

Easy to connect to most of the data sources, and it is user friendly integration. Review collected by and hosted on G2.com.

What do you dislike about Fivetran?

We are facing fivetran failure in our project due to which data sync is improper. Review collected by and hosted on G2.com.

Sirin P.
SP
Sirin P.
Software Engineer
Small-Business (50 or fewer emp.)
"Basic use of the product for data analysis"
2.5/5
What do you like best about Fivetran?

I like the end to end automation the most. Review collected by and hosted on G2.com.

What do you dislike about Fivetran?

The price, the cost of the product is a bit expensive. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Fivetran enables those who are not data engineers to access data they need"
4/5
What do you like best about Fivetran?

I can connect data from online marketing channels within a few clicks. Review collected by and hosted on G2.com.

What do you dislike about Fivetran?

Whenever I've experienced connection issues, the instructions to resolve this were not very clear. Review collected by and hosted on G2.com.

Daniel G.
DG
Daniel G.
Head of Data, Analytics & Martech
Small-Business (50 or fewer emp.)
"Fivetran is a great tool, has a great interface and works perfectly. Pricing is too high"
2.5/5
What do you like best about Fivetran?

Great interface, easy to manage, and connections "just works" Review collected by and hosted on G2.com.

What do you dislike about Fivetran?

Pricing model is too high. Is hard to justify the value of Fivetran Review collected by and hosted on G2.com.

Eric A.
EA
Eric A.
Chief Data Officer
Small-Business (50 or fewer emp.)
"Reliable platform, little pricing transparency"
3.5/5
What do you like best about Fivetran?

Most of the older connectors are reliable -- consistent data, a consistent data delivery schedule, easy setup, implementation, and integration. Review collected by and hosted on G2.com.

What do you dislike about Fivetran?

We operate Fivetran in a multi-tenant environment. While not all Fivetran users will have a similar setup, this creates numerous problems.

1. Schema standardization. If we connect the same source for different customers, often different table schemas will be delivered to our destination. Columns will appear in one instance but not another. Column datatypes will be different between instances. Tables may be missing entirely. This problem required us to write a series of very complicated custom scripts to standardize the data delivery.

2. Pricing transparency. Fivetran is very opaque about pricing. Daily summaries of row usage by table are provided, but we often incur large charges where Fivetran is unable to explain why those charges were incurred. The lack of pricing auditability is a big issue.

3. Standard tables. This is a new feature that Fivetran began rolling out mid-2024 which will drastically run up our Fivetran costs if we aren't watching carefully. They are turning on dozens of "standard reports" for common connectors that may increase our usage (and costs) by 5-10x. Currently these cannot be programitcally disabled with the Fivetran REST API.

4. Data delivery control. While we can control database and schema names from Fivetran, we cannot change the behavior of 1 Destination to 1 Database and 1 connector to 1 schema. This has shoehorned us into an unsustainable architecture as we grow.

5. Customer support is below average. If an issue moderate to hard they will close your ticket and not address it. Review collected by and hosted on G2.com.