---
title: Fivestars Reviews
meta_title: 'Fivestars Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 21 reviews by the users' company size, role or industry to
  find out how Fivestars works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 21
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Demand Generation
  url: https://www.g2.com/categories/demand-generation
---

# Fivestars Reviews
**Vendor:** SumUp.com  
**Category:** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 21
## About Fivestars
Fivestars is an all-in-one marketing platform that combines easy-to-use technology, customizable rewards and promotions, and automation. Reach new customers via SMS, email, and our mobile app and get them coming back—it’s marketing made easy so local businesses can compete against big box stores!



## Fivestars Pros & Cons
**What users dislike:**

- Users are frustrated by **email issues** , including blocked communications that hinder their experience with Fivestars. (1 reviews)
- Users are frustrated by the **limited rewards** and occasional text message issues affecting their experience with Fivestars. (1 reviews)


## Fivestars Discussions
  - [What's the best way to remind customers?](https://www.g2.com/discussions/33188-what-s-the-best-way-to-remind-customers)

- [View Fivestars pricing details and edition comparison](https://www.g2.com/products/fivestars/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-05+14%3A31%3A22+-0500&secure%5Bsession_id%5D=0ea48e0c-8609-4e4f-ab20-9a121881d4e4&secure%5Btoken%5D=b04c3b59376caa2ecffde91bf7f5c960633d3989cbbed30c4127dea0a0480c0d&format=llm_user)

## Fivestars Features
**Loyalty Experience**
- Loyalty Engine
- Rewards
- Membership
- Personalization
- Gamification
- Loyalty Cards

**Loyalty Platform**
- Communication Tools
- Customer Relationship Management (CRM)
- Loyalty Analytics
- Localization
- Integrations
- Gift Card Management
- Membership Management
- Discount Management
- Survey/Poll Management
- Rewards Management
- Promotions Management
- eCommerce Management
- Campaign Management
- Communication Management

**Agentic AI - Loyalty Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

****
- Customizable Templates
- AI Copilot
- Transaction History
- SMS Marketing
- Referral Tracking
- Customizable Branding
- Customer Surveys
- Member Portal
- Campaign Planning
- Client Portal
- Loyalty Program
- Email Marketing
- Customer History
- Activity Dashboard
- Performance Metrics
- Multi-Campaign
- Engagement Tracking
- Customer Profiles
- Social Promotion
- Customer Segmentation
- Customer Database
- API
- Point of Sale (POS)
- Generative AI
- Multi-Channel Marketing
- Customer Activity Tracking

## Top Fivestars Alternatives
  - [Smile.io](https://www.g2.com/products/smile-io/reviews) - 4.6/5.0 (452 reviews)
  - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) - 4.2/5.0 (615 reviews)
  - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (610 reviews)