What do you dislike about Fiverr?
It's an incredible feeling when a client reaches out to you with genuine excitement after seeing the examples of your previous work. From the conversation and their inquiries, I could tell that things were off to a promising start. To further solidify the partnership, I even offered a substantial discount. However, the moment Mahima realized that I was a black man, all communication and progress came to an abrupt halt. Unfortunately, this is a recurring experience for me, so I decided to remove my picture and replace it with a logo, inadvertently adhering to an unwritten rule: not revealing my race to clients.
Curiosity got the better of me, so I conducted an experiment. I created a second account with a non-black male profile, offering the same services and utilizing the same algorithms. The results were astonishing. Someone from a different racial group would have been treated more favorably, and Mahima would have likely purchased my services. Despite offering the same gig at a 90% discount, there was no changing Mahima's mind. This incident constitutes clear racist abuse and direct discrimination, which I am determined to report.
While the platform is generally satisfactory, it is plagued by an overwhelming influx of spam accounts that bombard me daily, surpassing a dozen messages per day. If I don't report or block them, my response rate percentage plummets. Moreover, if no one solicits my services for a month or so, the site disables my gigs without warning, requiring me to reactivate them manually. On top of that, they even delete gigs without any valid reasons. It's disheartening that they fail to address these issues when I reached out to them, responding with pre-written messages that sidestep my concerns and promptly closing the request when I called them out on it. Review collected by and hosted on G2.com.