--- title: Five Star Reviews meta_title: 'Five Star Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Five Star works for a business like yours. aggregate_rating: rating_value: 2.5 review_count: 1 scale: '5' date_modified: '2026-04-07' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Five Star Reviews **Vendor:** Five Star Hotel Software **Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Average Rating:** 2.5/5.0 **Total Reviews:** 1 ## About Five Star Five Star is a comprehensive hotel management software designed to streamline operations and enhance guest experiences for hospitality businesses. It offers an intuitive interface that simplifies daily tasks, allowing hotel staff to focus on delivering exceptional service. Key Features and Functionality: - Reservation Management: Efficiently handle bookings, cancellations, and modifications to optimize room occupancy. - Front Desk Operations: Manage check-ins, check-outs, and guest inquiries seamlessly. - Housekeeping Coordination: Assign and monitor housekeeping tasks to ensure rooms are prepared promptly. - Billing and Invoicing: Generate accurate invoices and process payments with ease. - Reporting and Analytics: Access detailed reports on occupancy rates, revenue, and other key performance indicators. - Integration Capabilities: Connect with third-party applications such as point-of-sale systems and online booking platforms. Primary Value and Solutions Provided: Five Star addresses the complexities of hotel management by automating routine processes, reducing manual errors, and providing real-time insights into operations. This leads to improved efficiency, increased revenue, and enhanced guest satisfaction. By centralizing various functions into a single platform, Five Star empowers hoteliers to make informed decisions and deliver a superior hospitality experience. ## Five Star Reviews ### 1. Newbie and still learning **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2018 **What do you like best about Five Star?** The ease of use for customers and how customers get excited to see what rewards they have. **What do you dislike about Five Star?** Doesn't appear for customers to easily opt in for notifications and if they opt out of one business they appear to be opted out of all **Recommendations to others considering Five Star:** None at this time **What problems is Five Star solving and how is that benefiting you?** Loyalty program. Ease of keeping track of loyalty rewards earned/redeemed. ## Five Star Discussions - [What is Five Star used for?](https://www.g2.com/discussions/what-is-five-star-used-for) - [View Five Star pricing details and edition comparison](https://www.g2.com/products/five-star/reviews?open_modal_url=%2Fproducts%2Ffive-star%2Fwishlists%3Fhost_path%3D%252Fproducts%252Ffive-star%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+11%3A50%3A20+-0500&secure%5Bsession_id%5D=855c703a-3159-4909-837a-5751788c5f94&secure%5Btoken%5D=e0688c5a4defe5503f36f40854e6c50a767515d434da7684a4a70b3b5f78ad7c&format=llm_user) ## Five Star Features **Property Management** - Room Inventory - Revenue Management - Facility Maintenance - Distribution Management - Multi-Channel Distribution - Discount Management - Reservations Management - Restriction Management - Promotions Management - Employee Management - Channel Management - Task Management - Billing Rate Management - Template Management - Price/Margin Management - Booking Management - Contact Management - Multi-Channel Management - Availability Management - User Management - Calendar Management - Invoice Management - Inventory Management - Front Desk Management - Housekeeping Management - Maintenance Management - Website Management - Guest Experience Management - Email Management - Communications Management - Reviews Management - Tax Management - Document Management - Work Order Management - Spa/Activity Management - Financial Management **Guest Management** - Central Reservation System - Marketing and Loyalty Programs - Guest Messaging - Multi-Channel Marketing - SMS Messaging **Staff Management** - Housekeeping - Shift Scheduling - Maintenance Scheduling **Platform** - Reporting and Analytics - Channel Manager Integration - Website Integration - Channel Analytics **Agentic AI - Hotel Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Multi-Language - Marketing Automation **Additional Functionality** - Billing & Invoicing - Reporting & Statistics - Multi-Location - Event Calendar - Mobile Access - Customizable Reports - Customizable Fields - Accounting - Online Booking - Customizable Branding - Room Booking - Email Templates - Electronic Payments - Data Import/Export - Search/Filter - Real-Time Data - Dynamic Pricing - Multi-Channel Sync - AI Copilot - API - Alerts/Notifications - Kill Switch - Drag & Drop - Customizable Templates - Credit Card Processing - Activity Dashboard - Generative AI - Payment Processing - Multi-Currency - Point of Sale (POS) - Customer Database - CRM - Customer History - Availability Indicator - Ratings/Reviews - Data Synchronization - Built-in Accounting - Guest Check-in/Check-out - Single Property ## Top Five Star Alternatives - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)