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UM

Verified User in Medical Devices

Small-Business (50 or fewer emp.)

11/8/2023

"Daily user"

3/5

What do you like best about Fishbowl Inventory?

It has a lot of functionality and can track inventory very well. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

The need to customize basic functions other programs have. Review collected by and hosted on G2.com.

UC

Verified User in Construction

Small-Business (50 or fewer emp.)

11/8/2023

"Good For Inventory"

3.5/5

What do you like best about Fishbowl Inventory?

Easy to learn with minimal training required Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

Wish it tracked inventory en-route better Review collected by and hosted on G2.com.

UM

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

11/8/2023

"It takes some training to get to know the software"

2.5/5

What do you like best about Fishbowl Inventory?

Its a robust inventory software once you learn how to use it Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

Takes lots of learning to get to know it Review collected by and hosted on G2.com.

UW

Verified User in Wholesale

Small-Business (50 or fewer emp.)

11/8/2023

"Great inventory and ERP system."

4.5/5

What do you like best about Fishbowl Inventory?

The multiple fields/information you could added in under the inventory module. For example, the expiration date, lot number, manufacture, pack size, etc. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

It takes a long time to have the report team build a customized report, even you have paid it before the work is started. Review collected by and hosted on G2.com.

EN

Eric N.

Small-Business (50 or fewer emp.)

2/23/2023

"Optimum Performance for Mid-Size and Large Companies"

4.5/5

What do you like best about Fishbowl Inventory?

The ability to seamlessly create POs, manufacture orders, and sales orders, and track their status in real time. For companies with a lot of moving parts on a daily basis, you can't beat the functionality of Fishbowl. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

We ended up moving away from Fishbowl Inventory (at least for now) for two reasons - a) the price point for small businesses (5-15 employees) is steep and b) it requires some additional data entry to integrate with QuickBooks Online, at least in our case. We might have stuck with it if Fishbowl had offered different price breaks for training with small companies. I've implemented Fishbowl for a couple of other mid-size companies to great success. Review collected by and hosted on G2.com.

UM

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

11/13/2023

"Fishbowl has been easy to use and navigate through."

5/5

What do you like best about Fishbowl Inventory?

Customer Service is always attentive when you need help in an area. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

In some areas such as forecasting does not work good for the nature of our company . Review collected by and hosted on G2.com.

AF

Verified User in Food Production

Small-Business (50 or fewer emp.)

11/23/2021

"A good inventory solution"

4/5

What do you like best about Fishbowl Inventory?

It is an easy to follow, basic inventory management system. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

I do not like the lot traceability does not have one general report that we can produce. Review collected by and hosted on G2.com.

Response from Kimber Wakley of Fishbowl Inventory

edit

Thank you for taking the time to leave this review. We appreciate your feedback and will share this with our team.

CJ

Clayton J.

Mid-Market (51-1000 emp.)

3/15/2023

"Fishbowl integration"

4.5/5

What do you like best about Fishbowl Inventory?

Remote access for all employees across any store location Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

Having to set up individual access for each user. Review collected by and hosted on G2.com.

HM

Haley M.

Small-Business (50 or fewer emp.)

2/28/2023

"Great base program - wish it was more customizable"

4/5

What do you like best about Fishbowl Inventory?

I like the ease of the system! Overall, it is an easy system to learn. I like that we now have visibility to all our current inventories. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

I wish this system was more customizable and that we could make changes that we need or have more access to custom reporting. Review collected by and hosted on G2.com.

MM

Mitch M.

CEO

Small-Business (50 or fewer emp.)

4/13/2022

"Worst Software Experience in 30 Years"

0/5

What do you like best about Fishbowl Inventory?

It looked promising before we purchased the software. It has some good features that could be effective if it was usable. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

Virtually everything. The user experience is exceptionally clunky. Implementation was (still is) a nightmare, features don't work, integrations are challenging and don't work properly, the system crashes regularly, and they are the most difficult company to work with that I have experienced in 33 years of business. Review collected by and hosted on G2.com.

What problems is Fishbowl Inventory solving and how is that benefiting you?

We purchased inventory software from Fishbowl and then had an exceptionally difficult time implementing the software. We paid for a number of items that we have not received months later, went weeks without receiving responses from them during the implementation process, and were verbally promised things that they have walked back or denied entirely. Worst of all, because of their lack of responsiveness, they claim that we are not eligible for a refund on the software because we are past the time limit for the satisfaction guarantee. Integrations, services, implementation support, and custom reports were paid for and never received. The server has been down for long time periods (days at a time), credit card systems won't integrate properly and the software crashes regularly on our machines.

Rather than try to do what is right and work things through, they have opted to take a hard line on this issue with no flexibility at all. We are now currently pursuing legal action. If you are considering using their products or services I would recommend in the strongest of language possible to not do any business with this company. Review collected by and hosted on G2.com.