Once Quickbooks Desktop was discontinued for support we were forced to switch to Quickbooks online. Unfortunately that didn't offer us the ability to generate Sales Orders, ship small packages or effectively maintain inventory. With Fishbowl - integrated with Quickbooks online, we are able to quote a customer, generate a sales order, pick/ pack/ ship via small packages and generate a Bill of Lading for LTL shipments. Our inventory is now always correct. The workflow is easy and intuitive, we use it every day. The implementation process was great, we had a dedicated trainer who video-chatted with us for weeks before we went live. There's also a mobile app that allows you to do most functions remotely. We searched for over a year before landing on this product and glad we did! Review collected by and hosted on G2.com.
If I had any complaints, it would be on the reporting side - some included reports could stand to be more customizeable but you can always get custom report templates made from customer support. The truth is that I can also get all of my reports in quickbooks online anyway so it's far from being a dealbreaker! Fishbowl also said there are many updates coming this year and i'm sure this will be one of them. Review collected by and hosted on G2.com.
You are absolutely right that updates were coming to deal with reporting issues, and now they've arrived! Fishbowl AI Insights is a new add-on that enables you to generate custom reports in a fraction of the time it used to take. Please contact your account manager at Fishbowl to get started with this wonderful new service.
I'm so glad you've been able to make use of Fishbowl on your Mac computers and that Fishbowl is meeting so many of your logistical needs. We're really proud of our mobile app, which does things few other inventory apps can. Thank you for your kind and thorough review of Fishbowl. You are awesome!
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