DL
Daren L.
Operations Manager
Small-Business (50 or fewer emp.)
"The best choice for our B2B industrial distribution company as well as manufacturing"
5/5
What do you like best about Fishbowl Inventory?

Once Quickbooks Desktop was discontinued for support we were forced to switch to Quickbooks online. Unfortunately that didn't offer us the ability to generate Sales Orders, ship small packages or effectively maintain inventory. With Fishbowl - integrated with Quickbooks online, we are able to quote a customer, generate a sales order, pick/ pack/ ship via small packages and generate a Bill of Lading for LTL shipments. Our inventory is now always correct. The workflow is easy and intuitive, we use it every day. The implementation process was great, we had a dedicated trainer who video-chatted with us for weeks before we went live. There's also a mobile app that allows you to do most functions remotely. We searched for over a year before landing on this product and glad we did! Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

If I had any complaints, it would be on the reporting side - some included reports could stand to be more customizeable but you can always get custom report templates made from customer support. The truth is that I can also get all of my reports in quickbooks online anyway so it's far from being a dealbreaker! Fishbowl also said there are many updates coming this year and i'm sure this will be one of them. Review collected by and hosted on G2.com.

Response from Robert Lockard of Fishbowl Inventory

You are absolutely right that updates were coming to deal with reporting issues, and now they've arrived! Fishbowl AI Insights is a new add-on that enables you to generate custom reports in a fraction of the time it used to take. Please contact your account manager at Fishbowl to get started with this wonderful new service.

I'm so glad you've been able to make use of Fishbowl on your Mac computers and that Fishbowl is meeting so many of your logistical needs. We're really proud of our mobile app, which does things few other inventory apps can. Thank you for your kind and thorough review of Fishbowl. You are awesome!

See how Fishbowl Inventory improved
Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
"Good Inventory System that provides great value for the price"
4/5
What do you like best about Fishbowl Inventory?

Fishbowl is feature rich, providing great value for the cost. Fishbowl customer support has been top notch in regards to availablity, product knowledge, and approachability. Overall, a very well engineered software product that makes good effort at interfacing and integration. The ease of implementation is a plus. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

Although Fishbowl provides a plethora of reports, there seems to be lots of reports that you don't need with very few reports that are helpful right out of the box. Reports that are most helpful for us have been customized and are expensive. The whole reporting apparatus in FB is the most disappointing aspect of the product due to its difficult accessibility and clunky database interface. Review collected by and hosted on G2.com.

Response from Robert Lockard of Fishbowl Inventory

Thank you for your praise and also for voicing your concerns. We've listened, and we're happy to inform you that we have a solution to the reporting issue. Fishbowl AI Insights is a new plugin that will enable you to generate as many custom reports as you like. If there's one that doesn't quite meet your needs, now you'll be able to easily adjust its parameters and fields to fit your mold. If you want to generate an entirely new report, you can do that, too, much faster than ever.

The best part is that you don't need to go through the Custom Reports team anymore. You can do it all yourself in a few minutes. To get started with Fishbowl AI Insights, please contact your Fishbowl Account Manager. They'll be able to get you set up. I hope this helps. You are amazing!

See how Fishbowl Inventory improved
Bryan W.
BW
Bryan W.
General Manager
Small-Business (50 or fewer emp.)
"Just...wow!"
5/5
What do you like best about Fishbowl Inventory?

We were looking for a platform to help us keep up with our inventory quantities, costs, ordering, and manufacturing. Before, we were doing this with a system that wasn't really designed to do this causing us to have to do a lot of these tasks by hand. Since adopting this system in February 2024, we have been so pleased with the results - even our CPA has said "your COGS have never been more accurate!" Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

Fishbowl is dang smart, and justifiably complex because of all it can do. That said, getting used to the logic of it's layout is a learning curve. The UI is not as intuitive as I would anticipate for something available in 2024. Review collected by and hosted on G2.com.

Response from Robert Lockard of Fishbowl Inventory

Right back at you! Just...wow! Thank you for your kind words and fair assessment of Fishbowl. It's always a good sign when your accountant heaps praise upon you. Your experience is what Fishbowl is all about: making it easier for SMBs to handle increasingly heavy loads of inventory, manufacturing, ordering, and more.

Thank you for sticking with it despite the learning curve at the start. We've started offering in-depth training videos and making our implementation team even more available via remote training. When you have any questions about Fishbowl, we're happy to help with detailed documentation and knowledgeable support staff. You are wonderful, and I hope you have a great day!

See how Fishbowl Inventory improved
Verified User in Biotechnology
AB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Fishbowl application review"
5/5
What do you like best about Fishbowl Inventory?

I and my Lupos Biotechnology team, are using Fishbowl Inventory Software to track our Manufactured inventory as a Company of utilizing thousands of Raw goods and selling hundreds of our finished goods. This software is really helpful in the terms of where, how much, when and what exactly I shipped to our clients. Additonally, Fishbowl seemed to be very helpful in pulling out different types of Reports which basically keeps a history of each and every unit entering and leaving our facility.The thing I like the most is that Fishbowl can never loose a single unit of my inventory. It has brilliant reporting options such as Lot history, Accounting, Monthly sales and purchase orders, Inventory Adjustment reports etc. Another thing which is appreciable is their Customer Support. Even though we have Intensified Protocoals as a Pharma Producers, still Every time we contact support is really helpful. They have very supportive team especially their Implementatio specalist- Joshua Willamson Who trained us throughout the software in a very detailed and brief manner. A big big thanks to Joshua Willamson and his team to simplify our Inventory management. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

I would say in the beginning, I was having a mindset that Fishbowl is bit complicated and Too detailed oriented However, As soon as we started using it, It seemed to be very useful in the terms of Our inventory management and our manufacturing procedures. Review collected by and hosted on G2.com.

Response from Robert Lockard of Fishbowl Inventory

Thank you! It means a lot to us at Fishbowl that you're having a positive experience with our software in your business. It is our intention to provide the most value possible by giving you access to all of the features you mentioned. And our support team will be delighted to hear how much you've enjoyed working with them. I'll make sure Joshua hears about your thoughtful review. Have a great day.

RJ
Rhys J.
Parts
Small-Business (50 or fewer emp.)
"Good system, a few minor problems"
4.5/5
What do you like best about Fishbowl Inventory?

Detailed inventory, and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

Gst to QB online was a nightmare to sort out but we got it eventually with the help of tech support Review collected by and hosted on G2.com.

Response from Robert Lockard of Fishbowl Inventory

Thank you for your review. You are wonderful. We're pleased to hear that our Support staff was able to resolve that issue for you. They're great to work with and so knowledgeable.

We're eager to continue serving you with your inventory needs. And we'll work hard to strengthen our QuickBooks integration this year. Many great things are on the horizon. Thanks again.

Whitney S.
WS
Whitney S.
Operations Manager
Small-Business (50 or fewer emp.)
"An incredible tool for a growing business"
4.5/5
What do you like best about Fishbowl Inventory?

Fishbowl has been an invaluable tool for us as we've grown over the past couple of years. I cannot imagine continuing to use QuickBooks Online for inventory management at our current scale. The support we received during setup was unbelievably helpful; I had as much help as I needed at every step. After the training we received, it became pretty intuitive to use. Even what we didn't explicitly learn we were able to figure out pretty quickly. And any roadblocks we hit are very quickly addressed by the support chat. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

Some of the integrations/reports we use don't exist natively in the software. Fortunately there are workarounds, i.e. third party integrations or continuing to use QuickBooks Online for reports. Review collected by and hosted on G2.com.

ZB
Zamin B.
Operations Coordinator and Administrator of Fishbowl
Small-Business (50 or fewer emp.)
"I'm a 100% SATISFIED Customer!"
5/5
What do you like best about Fishbowl Inventory?

The thing I like best about Fishbowl is the Customer Support we receive. Fishbowl Reps. are friendly, easy to talk to, willing to help, knowledgable and get the job done! Although fishbowl is not 100% intuitive, it is easy to use once you have received training and it integrates easily with other programs. We use it daily in our operations and it is a crucial part of our business. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

The thing I least like about Fishbowl is that if we are having network issues in the warehouse, the devices will record inaccurate numbers. I guess that's not the fault of Fishbowl, but I wish there was something that could be done in the program to prevent errors when we are having network issues. Furthermore, the program is not 100% intuitive. Anyone using Fishbowl should get some training first. Review collected by and hosted on G2.com.

KC
Katie C.
Mid-Market (51-1000 emp.)
"So many features within one database"
3.5/5
What do you like best about Fishbowl Inventory?

I really appreciate the ease of navigativing through the individual modules which helps with our process of receiving and delivering product. The multitude of ways to pick, pack and ship our product has helped us customize and streamline our process. I really like the shortcuts as well such as creating a duplicate Sales Order to expedite the creating of many similar orders. I also really appreciate the multiple areas of guidance if in need of help as we have a User's Manual, Chat and Training modules. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

The main thing I dislike about Fishbowl is that we have to buy individual packages to get certain features of the program. For example, we had to purchase a report layout that includes pictures for our Sales Orders. I wish that would already be included as we are already spending so much on the program itself. Also, it seems our Account Managers have been spread too thin as responses take a long time. Review collected by and hosted on G2.com.

Adam N.
AN
Adam N.
Vice President
Small-Business (50 or fewer emp.)
"Overall positive transition"
4/5
What do you like best about Fishbowl Inventory?

It has drastically improved our ability to expand business and keep track of orders allowing us to be more responsive to our customers' needs and have a better handle of our inventory. We are a small company and it's nice to have relativley quick access to support questions when they arise. We use it daily and it is our primary means of running our operation now. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

There are some simple UI fixes that could be made to substantially improve the experience. Implementation wasn't as smooth as I would ideally have liked due to us using QBO instead of QuickBooks Desktop, which most people seemed to be familiar with. Some questions problems surfaced later that could have been avoided with more thorough discussions up front. Review collected by and hosted on G2.com.

Paul d.
PD
Paul d.
CEO
Small-Business (50 or fewer emp.)
"Very robust and flexible solution"
5/5
What do you like best about Fishbowl Inventory?

We are a very small company with basic inventory needs, but Fishbowl will allow us to utilize many of their functional features as we continue to grow. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

It is a bit complex for our needs right now. Sort of a Ferrari, and currently only need a Chevy. Review collected by and hosted on G2.com.

Response from Robert Lockard of Fishbowl Inventory

You rock! Thank you for choosing Fishbowl to meet your inventory management needs both now and in the future. It shows what a great planner you are to go with a solution that might seem like overkill right now, but that will serve you well for many years. Now you won't have to learn a whole new system when you need to gain access to additional features because Fishbowl can offer exactly what you need. Hopefully our documentation and support staff will be able to guide you through some of the more complex features in the software.

I love your analogy because, like Ferraris, Fishbowl is for our ease. ;)