Grant B.
GB
Grant B.
Finance & Accounting Manager
Mid-Market (51-1000 emp.)
"Affordable and User-Friendly Solution"
4/5
What do you like best about Fishbowl Inventory?

The total cost of the product and its overall ease of use are important factors for me. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

My main concern is the lack of options to correct or fix data once an error is discovered. While I realize that certain financial information must remain unchanged after periods are closed, even a simple mistake can create significant problems for future reporting if there is no way to address it. Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"Not Ideal for Food Manufacturing, Better for Simple Inventory Needs"
2.5/5
What do you like best about Fishbowl Inventory?

Fishbowl works reasonably well as an inventory tool for simple, repeatable workflows. It connects to QuickBooks and can support basic order processing and inventory tracking, especially for businesses with steady, predictable demand and e-commerce style ordering. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

Fishbowl is not a good fit for food manufacturing. It struggles with the complexity of changing production schedules, frequent changeovers, and seasonal volume swings. The system is rigid and better suited to stable, repeatable orders than to dynamic food production. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Solid ERP Basics, But Advanced Features and API Connectivity Need Work"
3/5
What do you like best about Fishbowl Inventory?

Has most of the basic tools that a company would need out of an ERP Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

Limitation of advanced features, high licensing user costs, limited API connectivity and industry support Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
EH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great for managing our small businesses inventory needs while growing our brand!"
3.5/5
What do you like best about Fishbowl Inventory?

Easy to intergrate with our sales systems. We moved from our own website design that was causing issues and when we found shopify, we desperately needed an inventory system that worked and flowed with that and really allowed our warehouse to focus on the growth happening and manage orders 10x easier than before. Overall our warehouse team has not had any issues with getting any help or errors resolved with their tech support. Good service all around! Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

The initial setup and integration was hard for us specifically since we were coming from our own outdated systems to the 21st century and we learned really quick what we were missing out on before with this new system. After some time, we got everything working together seamlessly. Review collected by and hosted on G2.com.

Bryce W.
BW
Bryce W.
Supply Chain/Operations Manager
Small-Business (50 or fewer emp.)
"Great Training with Trainer"
5/5
What do you like best about Fishbowl Inventory?

I really felt like the training staff at Fishbowl are super engaged and passionate about the work they are doing. I had the pleasure to work with Garrett Dean, and he was amazing,completely engaged and had great ideas for how to leverage the software to work for you. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

There are various modules that make the software expensive, it is important to do your reach to understand what you will need and how this will roll out for your organization. Review collected by and hosted on G2.com.

Tal B.
TB
Tal B.
Plant Manager
Mid-Market (51-1000 emp.)
"Outdated System With No Live Tracking, Barcode Scanning, or Label Printing"
0.5/5
What do you like best about Fishbowl Inventory?

It was old, outdated and couldn't track live. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

Couldn't scan, no bar code options. Couldn't print labels Review collected by and hosted on G2.com.

Joseph E.
JE
Joseph E.
Ecommerce & IT Specialist
Small-Business (50 or fewer emp.)
"Good Step Up From Shopify Inventory But Not as Dynamic as we would like"
2.5/5
What do you like best about Fishbowl Inventory?

Fishbowl is very rigid and strict about what it does. It forces you to be accurate on inventory numbers, production, etc. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

That rigidness can be great but it makes it so the integrations aren't dynamic forcing you to have to do a lot of manual work. Review collected by and hosted on G2.com.

Verified User in Food Production
EF
Verified User in Food Production
Mid-Market (51-1000 emp.)
"Sales pitch does not translate into implementation, wreak havoc in our main system (QB)"
0/5
What do you like best about Fishbowl Inventory?

Support team very helpful and knowledgeable on their product. Some features available in FB not available in QB hence we tried to make the switch Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

Rigidity. Implementation team knows their product but is not knowledgeable about interface and impact on apps they impact, in our case QuickBooks. It is one thing to tell your customers integration with QuickBooks works very well, it is another to help customer embark on Fishbowl and NOT offer any support as soon as issue is on QB (but stems from the integration with FB).

Implementation team quick to send you to support team while they should be knowledgeable about everything including the apps they claim their product integrate well with.

Obviously, no support whatsoever when you want to disconnect FB and revert to old system because integration did not work and wreak havoc in your system and operations. Review collected by and hosted on G2.com.

Response from Robert Lockard of Fishbowl Inventory

Thank you for sharing your Fishbowl review. I'm sorry to hear that implementation didn't go well for you. We are currently making major changes that will dramatically improve our software, strengthen our QuickBooks integration, and much more. It is feedback like this that helps us change for the better. Again, I'm sorry to hear about your trouble, but we will work hard to make it up to you and ensure you have a much more positive experience in the future. Great things are coming soon.

See how Fishbowl Inventory improved
AL
Aja L.
Administrative Director
Small-Business (50 or fewer emp.)
"Multiple wonderful support and customer service experiences!"
5/5
What do you like best about Fishbowl Inventory?

Fishbowl's customer support is unmatched - every single person I have interacted with has been amazing and so helpful. The implementation process while lengthy has gone smoothly due to such amazing customer service. As we learn how to use Fishbowl, I find its systems very straightforward and intuitive even with the learning curve. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

The setup process was very time consuming and sometimes confusing, but we have had such amazing support throughout the entire process. There are some features for our existing ERP that are not quite the same in Fishbowl, but it seems that the custom reports team will be able to help with one of those important aspects. Review collected by and hosted on G2.com.

Response from Robert Lockard of Fishbowl Inventory

Thank you! It's incredibly rewarding to hear that your experience with our support team has been positive. We've worked hard at Fishbowl to organize our support team in a way that maximizes the amount of service we're able to give to wonderful customers like you. Our aim is to keep response times as low as possible and ensure you get the expert help you need to handle any challenge from implementation to integration and beyond.

I'm happy to report that Fishbowl AI Insights is now available to help you quickly generate dashboards and custom reports without having to go through the Custom Reports team. You can learn more about how that process works in the link below.

See how Fishbowl Inventory improved
Cason S.
CS
Cason S.
Procurement Director
Small-Business (50 or fewer emp.)
"Good but could be better"
4/5
What do you like best about Fishbowl Inventory?

I like the price of Fishbowl and how well the push pull API works. Review collected by and hosted on G2.com.

What do you dislike about Fishbowl Inventory?

The software could be compiled better such as: adding more ways to filter date without pulling reports. Add the picking module to the calendar. add bill splits to the SO module. create a filter to sort SO priority in sales module. create a filter to sort by salesperson in the picking module. create a start and stop pick date and present on the calander. capability to manully split pick tickets in the picking module. It would be better for our industry if we had a software that was setup for job shops meaning more form and fuction then an inventory softeware but not as complex and expensive as the manufacturing module Review collected by and hosted on G2.com.

Response from Robert Lockard of Fishbowl Inventory

You are awesome! It's so helpful to receive input like this from great customers like you. I will make sure your suggestions get passed on to the developers at Fishbowl to see if they can implement them in future updates. It's constructive feedback like this that helps us dramatically improve our software in new and exciting ways. Your experience with our software is what matters most, and we'll seek to make it even better.

If you'd like to see what's on our road map for improvements to the software and additional features we're planning on adding, feel free to check out the link below.

See how Fishbowl Inventory improved