---
title: Fishbowl Inventory Reviews
meta_title: 'Fishbowl Inventory Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 274 reviews by the users' company size, role or industry
  to find out how Fishbowl Inventory works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 274
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Inventory Management
  url: https://www.g2.com/categories/inventory-management
---


# Fishbowl Inventory Reviews
**Vendor:** Fishbowl Inventory  
**Category:** [Inventory Control Software](https://www.g2.com/categories/inventory-control-software)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 274
## About Fishbowl Inventory
Fishbowl is a comprehensive inventory, warehousing, and manufacturing solution specifically designed for small to medium-sized businesses. This software aims to streamline operations by providing users with essential tools for effective inventory management, material requirements planning (MRP), job shop floor control, and work order management. With its versatile deployment options, Fishbowl can be utilized either on-premise or hosted in the cloud, catering to the diverse needs of businesses. The target audience for Fishbowl includes small to medium enterprises that require robust inventory management capabilities to enhance their operational efficiency. Businesses in various sectors, including manufacturing, retail, and distribution, can benefit from Fishbowl&#39;s extensive features. Specific use cases range from tracking inventory across multiple locations to managing complex manufacturing processes, making it a valuable asset for companies looking to optimize their supply chain and production workflows. Key features of Fishbowl encompass a wide array of functionalities that facilitate efficient inventory management. Users can take advantage of barcode printing and scanning, enabling quick and accurate tracking of items. The software supports tracking by lot number, serial number, expiration date, and custom criteria, allowing for precise inventory control. Additionally, Fishbowl offers multi-currency conversions, automatic reorder points, and seamless sales order to purchase order functionality, which simplifies procurement processes. The ability to create multilevel work orders, bills of materials, and manufacturer orders further enhances the software&#39;s capability to manage complex manufacturing tasks. Fishbowl stands out in its category by offering unlimited custom fields, customer and vendor profiles, pricing rules, and units of measure, providing businesses with the flexibility to tailor the software to their specific needs. Furthermore, Fishbowl integrates with numerous shopping carts, shippers, CRM systems, and accounting software, ensuring a cohesive workflow across various platforms. In addition to its core functionalities, Fishbowl provides several complementary business solutions that enhance its inventory management capabilities. These include Fishbowl Channels for multichannel product listings and order fulfillment, Fishbowl Checkout for point-of-sale transactions, and Fishbowl for Salesforce for CRM integration. The Fishbowl Mobile App allows for barcode scanning and warehouse management on-the-go, while Fishbowl ShipExpress offers streamlined shipping solutions. Lastly, Fishbowl Time provides an online employee time clock, further supporting operational efficiency.



## Fishbowl Inventory Pros & Cons
**What users like:**

- Users value the **feature richness** of Fishbowl Inventory, appreciating its affordability and integration capabilities for small businesses. (3 reviews)
- Users appreciate the **effective inventory tracking** of Fishbowl Inventory, which enhances their workflow and reporting capabilities. (3 reviews)
- Users commend Fishbowl Inventory for its **excellent customer support** , highlighting helpful and knowledgeable staff availability. (2 reviews)
- Users find Fishbowl Inventory&#39;s **ease of use** impressive, facilitating efficient tracking and reporting of inventory and sales. (2 reviews)
- Users find the **support team highly helpful and knowledgeable** , making Fishbowl Inventory easy to use and effective. (2 reviews)
- Users highlight the **ease of implementation** with Fishbowl Inventory, supported by excellent training and intuitive workflows. (2 reviews)
- Business Support (1 reviews)
- Communication (1 reviews)
- Customizability (1 reviews)
- Easy Access (1 reviews)

**What users dislike:**

- Users find the **limited reporting** capabilities of Fishbowl Inventory frustrating due to customization needs and accessibility issues. (3 reviews)
- Users feel the **missing features** in Fishbowl Inventory limit their functionality and adaptability for job shop requirements. (3 reviews)
- Users find the **poor reporting** capabilities of Fishbowl Inventory frustrating and lacking essential, customizable options. (3 reviews)
- Users report significant **integration issues** with Fishbowl Inventory, leading to manual work and lack of support when problems arise. (2 reviews)
- Users find Fishbowl Inventory&#39;s **limited customization** frustrating, as it struggles with the dynamic needs of food manufacturing. (2 reviews)
- Users express frustration with **poor customer support** from Fishbowl, experiencing unresponsive service and ineffective problem resolution. (2 reviews)
- Software Bugs (2 reviews)
- Complexity Issues (1 reviews)
- Complex Setup (1 reviews)
- Data Management (1 reviews)

## Fishbowl Inventory Reviews
  ### 1. Amazing inventory software with excellent customer support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2022

**What do you like best about Fishbowl Inventory?**

We're currently six months into using Fishbowl, everything has been working great! Our business model is pretty unique and we made it work! This software has many great features, reports etc.. and as you work with this software you will discover more features and functionality etc.. that will help make your business operate even smoother. When we do get stuck on something which has been rare for us, we just call Fishbowl up and they answer all of our questions, everyone we have spoken to at Fishbowl is super helpful and friendly, seems these guys really care about their customers which is hard to find these days!

I also recommend that you host your Quickbooks data files with Fishbowl as having Fishbowl and Quickbooks on the same server will keep everything running smoothly. The monthly hosting cost was also much cheaper compaired to what we were paying this other company to host our Quickbooks. So far we have not had any downtime with this software!

If you're using Quickbooks and need a good inventory software, Fishbowl is the only way to go! Yes their is a learning cruve, yes you may get frustrated in the begining, but let me tell you we tried EVERY inventory software you can think of that intergrates into Quickbooks and have lost a lot of money and time trying to get something to work. Everyone has their own opinions, but all I can say is coming to Fishbowl was the greatest decision for our company!

**What do you dislike about Fishbowl Inventory?**

Trying to get everything set up in the beginning was a slight challenge, along with some items in QuickBooks that did not transfer over to Fishbowl. We had to input the missing data manually. Just be aware if you have custom fields in Quickbooks, these may not transfer, and this makes sense as these fields do not exist in Fishbowl. With any new software there will be a struggle initially as we have been using Quickbooks for almost 15 years to manage everything, but Fishbowl was able to answer ALL of our questions and help guide us in the right direction.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Before Fishbowl, we were managing inventory manually in the warehouse and inputting everything manually into Quickbooks. Fishbowl has solved all our problems and completely changed our business. With the amount of time we're saving from manually inputting data, we can now focus more on growing our company!

  ### 2. Easy to setup and use - Super easy to admin

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew M. | IT Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about Fishbowl Inventory?**

There is quite a bit of support out there. The Wiki site is easy to find about anything you need. I have only had to contact support once and it was easy and something I could have found on my own actually.

**What do you dislike about Fishbowl Inventory?**

Just the lack of overall intuitiveness but I want to mention I am just the admin not the end user. From an admin side it all works and does everything it should, it just needs to be a little more straightforward. The only reason I mentioed this is I feel that everyone is fine with the product but if they are looking at ways to keep moving it forward.

**Recommendations to others considering Fishbowl Inventory:**

If you aren't using something currently, at least use the trial for a little bit and maybe get an extended trial or something.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Inventory management can be done on a spreadsheet.... Literally on a big piece of old-fashioned paper with lines on it. That is the problem it solves but what we have gotten for benefits is the ease of integration with Salesforce and Quickbooks.

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave this review, Matthew. We appreciate your feedback and will share this with our team.


  ### 3. Simple and easy to integrate

**Rating:** 5.0/5.0 stars

**Reviewed by:** matthew m. | Information Technology Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about Fishbowl Inventory?**

It works perfectly with Quickbooks and Salesforce for everything we do. There are quite a few features we are not even using yet, but we have some goals to work on utilizing more!

**What do you dislike about Fishbowl Inventory?**

It seems like there is much more we could be doing that we are not. I don't want this to sound like a negative review because it is not. I think that for the day-to-day stuff in the software, it is perfect and easy to use and cross-train. When it gets into the areas that are not used as much, it is not quite as intuitive as I would like. Now understand that I have nothing to compare it to also.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Inventory management, we have solved issues with our warehouse restructuring and the ability to track it using this product. I am sure many people don't need something this robust, and we may not either at this point. However, it is there and waiting for us to use it.

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave this review, Matthew. We appreciate your feedback and will share this with our team.


  ### 4. Very informative and patient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jon A. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about Fishbowl Inventory?**

I had called in looking for basic how-to's and the company is very patient with new clients.  Although the system is not hard to learn, there are some things that take getting used to.  FB has always been there to help.

**What do you dislike about Fishbowl Inventory?**

I cant really say that there is anything that i dislike for now.  I recently ran into somethings that require extra money for simple reports, but the guys are always helpful in getting around that before you have to pay.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

We previously had a cloud based inventory system that was for beginners.. After our first year with that we had nothing but headaches.  Once we switched to FB everything has been smooth sailing between FB and QB.

  ### 5. DO NOT BUY

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2021

**What do you like best about Fishbowl Inventory?**

When looking at the FB, we liked how it was able to look at past sales and automate min/max--this is a great feature for fast-growing start-ups.

**What do you dislike about Fishbowl Inventory?**

To us, Fishbowl looks pretty unethical.  They do not allow many employees to talk with customers.  If you have issues there is no one to escalate the problem too.   The major issue is FB states it takes an average of 4-12 weeks to install and get a software test database--however, they only offer a 30 day money back guarantee???? Seems very fishy?  By the time you find any issues, it is already too late, and they have your money with NO incentive to fix them.

**Recommendations to others considering Fishbowl Inventory:**

RUN AWAY AND DO NOT PURCHASE

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

We have not-- We spent $30k and ended up walking away--Please learn from our mistake.  DO NOT BUY.  You do not want to tie your business to fishbowl. 

Do what we did and take a good look at Netsuite

  ### 6. No Money Back Guarantee as Promised

**Rating:** 0.0/5.0 stars

**Reviewed by:** Colleen M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2022

**What do you like best about Fishbowl Inventory?**

A lot of functions. I think the onboard training is helpful, however they rushed us into doing so before the database was configured. They also overpromised and underdelivered.

**What do you dislike about Fishbowl Inventory?**

We signed up for Fishbowl and they promised a money-back guarantee after 30 days, but it took longer to set up the software, so we didn't even get to try it out before the trial had expired. They lied to me and told me it would connect with my PM software and provided an excel spreadsheet that didn't transfer over any relevant data, causing double entry and room for multiple errors. They basically said tough luck and won't give us a penny of our money back, despite not asking for a full refund. Extremely disappointed in management and that I'm out nearly $20k. I will be hiring an attorney. Please do not trust them!

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

They aren't solving any of my issues. I asked for them to integrate with my PM software and they told me it could work without doing any initial research on their end. When requesting a partial refund, we were denied.

  ### 7. Just a fantastic solution for a growing Enterprise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eugene P. | V, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about Fishbowl Inventory?**

Fishbowl is very easy to use. I launched fishbowl in my company without the need for any training from Fishbowl. The Support staff are available both by chat for those things that you just forgot how to do and live with screen sharing for the more in depth problems. I have launched SAP, BANN and various MAPICS solutions for several companies over the past 30 years and Fishbowl beats them all hands down. These other solutions require vast sums of money for consultants to help you navigate through the software to find the functions that you need. Fishbowl has everything that 99% of all manufacturers and online retailers need.

**What do you dislike about Fishbowl Inventory?**

Bulk uploading can be quirky. Sometimes .csv works sometimes .xlsx works. Tracking who did what when on orders has inproved but I would like to see this developed for BOM changes

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Our company was doing hundreds of sales transactions and inventory receipts through a very sophisticated home grown access database.  We relied and were held to randsome by the developers and super users. We replaced it all literally overnight. We have developed our own Business Intelligence solution pulling the data automatically from Fishbowl which give us real time data to help us make the best descision.

**Official Response from Kimber Wakley:**

> Thank you for this review, Eugene. We truly appreciate you taking the time to give us your feedback. We are happy to hear that your experience has been satisfactory. 

  ### 8. Overall great, but with a bit of a learning curve.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2022

**What do you like best about Fishbowl Inventory?**

Fishbowl has a lot of customization and features and can scale well from small to medium businesses (I haven't delved into it for a large one). The support team is responsive and helpful.

**What do you dislike about Fishbowl Inventory?**

Certain UI elements and features are in unintuitive spots, such as the product tree not being included in the same window as the product search. 

There are tons of reports with options to modify them, but half of the modifying options I would want aren't there and need to be purchased or customized separately. 

The barcode software has some limitations I don't like, such as inventory adjustment and putting an item on a sales order being two separate barcodes. I can't tie them into one. 

I can't add a BOM onto a packing list as an option or confirm a PO was paid with a credit card or not before pushing it to QuickBooks, minor annoyances like that.

**Recommendations to others considering Fishbowl Inventory:**

Just get a demo. It should work for anyone they target in their advertising, but comparing with other options from your own use cases is best.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

It helps handle inventory management as advertised, and keeping things in stock with auto reorder points will be fantastic once I finish implementing it into our systems.

  ### 9. Intuitive and efficient inventory management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexander P. | Brand Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about Fishbowl Inventory?**

The UI is intuitive and streamlined. Processes that took 10 - 15 clicks in our previous system now take 2 - 3. If you don't know where something is, you can easily search for it or use logic to find its location. The integrations are seamless and the support is top notch.

**What do you dislike about Fishbowl Inventory?**

We've had to learn some tricks to make all of our business processes work in Fishbowl's ecosystem. But that's to be expected with any software. I don't have any major complaints that I wouldn't have with learning any new system.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Our primary problem with our old system was data loss. We had many manual processes that linked our ecommerce store to our shipping platform to our ERP, and a lot of information was lost with these processes. Having a system that talks to all of our other systems natively is a huge time saver.

**Official Response from Kimber Wakley:**

> Thank you for this review, Alexander. We truly appreciate you taking the time to give us your feedback. We are happy to hear that your experience has been satisfactory. 

  ### 10. Good Product with Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** lukas l. | IT, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2021

**What do you like best about Fishbowl Inventory?**

i love the simple layout of Fishbowl. The support team, with members like Madison Forsgren, is fantastic and goes above and beyond to help or make things happen. Once you learn the workflows of taking in orders and shipping, it becomes way easier than using websites. The inventory tracking and ability to export inventory and prices to our websites is a helpful function. the more we all use Fishbowl, the more we all really like it.

**What do you dislike about Fishbowl Inventory?**

I do feel like some essential e-commerce functions are missing from Fishbowl. The initial integration of Fishbowl was pretty cumbersome as well, but that could be our fault as well as we lacked many of the critical information needed for Fishbowl to do its job. To play devils advocate, Fishbowl has been very helpful through every issue. Unfortunately, our account manager has not been very helpful with us addressing issues. But we have had plenty of sucess dealing with others at Fishbowl. One bad apple doesn't spoil the bunch.

**Recommendations to others considering Fishbowl Inventory:**

Really try to figure out what you need and whats important to your business when it comes to an MRP software. Having quality support is the key to having a good time. That's what makes Fishbowl SHINE!

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

We did not have inventory tracking before Fishbowl. Now we can track inventory along with seeing all of part numbers / product numbers in one spot with pictures. Its really nice to not being doing all of our orders on seperate websites, we can now all just look at one place and see orders from all of our e-commerce sites.

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave this review, lukas. We appreciate your feedback and will definitely look into this further. 


  ### 11. Customization possible

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stephanie K. | Data Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about Fishbowl Inventory?**

Fishbowl is able to store a pretty substantial amount of skus in its system, and if you are SQL savvy you can create some awesome customer reports! Being able to inport and export data is a pretty big feature to me

**What do you dislike about Fishbowl Inventory?**

As a Mac user, there are a few more bugs in the system compared to the full Microsoft version. Support is always happy to help, but at times they are annoying hurdles. Also, integrating with Quickbooks causes some back and forth issues.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

There are some issues without skus translating from scheduled CSV reports to usable XLS formats. It may be a Mac issue,but support did provide a method to open CSV files without creating odd artifacts in sku numbers. They've also offered to go into our database and clean up some of the erroneous skus.

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave this review, Stephanie. We appreciate your feedback and will definitely look into this further. 

  ### 12. Great features and helpful customer service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Courtney T. | Purchasing Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 30, 2021

**What do you like best about Fishbowl Inventory?**

Fishbowl has been very helpful in managing inventory and work orders. I appreciate the ability to use barcode scanning applications to automate processes that would otherwise be manual.

**What do you dislike about Fishbowl Inventory?**

The only downside is that I cannot create my own reports - I have to contact customer service and have custom reports created. I would like to see more options for customizing reports.

**Recommendations to others considering Fishbowl Inventory:**

Biggest advice would be to make use of the very knowledgeable support team for any questions you have!

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

We are solving our massive inventory management issues and it is saving us a ton of money. The man hours we are saving pays for the software and then some! Totally worth it.

  ### 13. I have implemented Fishbowl as well as Mapped Salesforce to Fishbowl

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelly W. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2021

**What do you like best about Fishbowl Inventory?**

I like how Fishbowl has made it so easy to jump from module to module.  You can easily access your inventory from anywhere. The manufacturing module has taken our business to the next level.

**What do you dislike about Fishbowl Inventory?**

I don't not like the limitations in the reporting module.  Also, when we need a report created, I would like to have more assistance from Fishbowl in deciding what should be on the custom report and what shouldn't instead of choosing for myself.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

We can document the entire manufacturing process and track all its progress as the work is completed. All this data has been collected by hand since we opened our doors 13 years ago.  Fishbowl has made our entire manufacturing process more efficient.

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave this review, Shelly. We appreciate your feedback and will definitely look into this further. 

  ### 14. Again, the GREAT Support Teams at Fishbowl came to the rescue!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Harold M. | System Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about Fishbowl Inventory?**

When you must integrate your inventory system with other functioning software services, do it with Fishbowl Inventory.  Don't worry, and you'll never be alone during that integration process. The "Plugin Teams" collaboration with the other Fishbowl support teams has continued to provide a rapid resolution to whatever the integration issue/error is at that time.

**What do you dislike about Fishbowl Inventory?**

Sometimes it may take a few minutes to respond to a support ticket, but that's only on the days when the entire community is affected by a system error.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

American Marksman, LLC., has been on the Fishbowl/QuickBooks team since 2018 and we have watched and experienced the support team’s willingness to demonstrate their dedication toward becoming one of the great elite support organizations.

**Official Response from Kimber Wakley:**

> Thank you for this review, Harold. We truly appreciate you taking the time to give us your feedback. We are happy to hear that your experience has been satisfactory. 

  ### 15. Supply Chain Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2021

**What do you like best about Fishbowl Inventory?**

Overall support, intuitive Material Resource Planning, and the ability to integrate with multiple platforms. As an inventory management system, it is comprehensive and allows for a complete cycle of fulfillment from receiving an order to shipping it out.

**What do you dislike about Fishbowl Inventory?**

The interface is antiquated and can at times be slow. It does not currently possess a suspicious order monitoring system. For that reason, it cannot be used as a Pharmaceutical platform if you are shipping any controlled substances. For Rx and OTC fulfillment, it contains all of the required features including the ability to code via serialization.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

It is a good bridge between Accounting and inventory management. Because it is not a full suite ERP, it does not contain all business departments in-house within the same system. It allows us to save costs by not fully integrating with an ERP like Oracle or SAP. If you are a smaller company, it's unnecessary to pay the exorbitant costs of major ERP's if your organizational structure does not lend itself to requiring it. 

Additionally, the ability to integrate with multiple other platforms makes blending B2C & B2B easy. We are able to use WooCommerce and pull directly into fishbowl to eliminate manual data entry.
It also contains the ability to integrate fully with our EDI transactions

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave this review. We appreciate your feedback and will definitely look into this further. 

  ### 16. Easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amber M. | Human Resources, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2022

**What do you like best about Fishbowl Inventory?**

Easy to set up, very user-friendly. Fishbowl has been easy to configure to our business's needs. We mainly use this for inventory but also lot tracking. It has far more options available to use than most others.

**What do you dislike about Fishbowl Inventory?**

The import function has not been working for us. We have had to create each new part or product manually. We dislike the inability to use phones for scanners without another major purchase add-on.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Lot tracing is easier; Inventory is more accurate.

  ### 17. Very good inventory system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Evelyn L. | Administrator assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2021

**What do you like best about Fishbowl Inventory?**

I like how fishbowl can track all my inventory and lets me know what items are out of stock so I can reorder easily

**What do you dislike about Fishbowl Inventory?**

I don't like how the program times out after a certain period of time due to inactivity.

**Recommendations to others considering Fishbowl Inventory:**

Saves you alot of time once everything is complete

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

To let me know what stocks we have in hand and how much of each item I have to continue my business. Saves a lot of time

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave this review, Evelyn. We appreciate your feedback and will share this with our team.

  ### 18. Powerful software with great user interface and support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pat  M. | IT Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2022

**What do you like best about Fishbowl Inventory?**

We are finally able to get accurate product pricing information. Invaluable!

**What do you dislike about Fishbowl Inventory?**

No complaints at this point. Leaps and bounds better than our old software package.

**Recommendations to others considering Fishbowl Inventory:**

I think it is one of the best ERP products available. The cost is very reasonable compared to other products out there.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Purchasing has become a breeze. We use multiple vendors for the same raw ingredient. We can easily compare prices and other purchasing options to get the best possible purchase price.

  ### 19. Not perfect, but can't say I've seen better

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jayson J. | Shipping/Graphics/IT Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2021

**What do you like best about Fishbowl Inventory?**

Fishbowl has been pretty easy to use and set up with Shopify, and a lot of other plugins that are supported. The support team is pretty readily available as well with live chat and remote assistance.

**What do you dislike about Fishbowl Inventory?**

What I like least about Fishbowl is the lack of outside information. I've had a very hard time finding any kind of Fishbowl help outside of their own support team and wiki.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

With Fishbowl Inventory, we're able to link all of our systems and software to a central program. Fishbowl has been compatible with all the programs we've needed so far.

  ### 20. Fishbowl Go - very unstable

**Rating:** 2.5/5.0 stars

**Reviewed by:** Robert C. | Sponsor

**Reviewed Date:** May 31, 2022

**What do you like best about Fishbowl Inventory?**

Core fishbowl seems to work well but the Fishbowl Go mobile application for scanning inventory in and out is very buggy

**What do you dislike about Fishbowl Inventory?**

Fishbowl Go.  It is unstable.  And Fishbowl support has been almost non-existent.  At this point we are going to have to change inventory management providers.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Inventory management

  ### 21. Successful launch of startup using Fishbowl

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle O. | D, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2021

**What do you like best about Fishbowl Inventory?**

As a startup company with all key team members being new to the industry, Fishbowl and its support team have been instrumental in organizing the backend of our business, including inventory management, creating POs, integration of sales and inventory with Shopify, and integration with Quickbooks. It helps us manage every piece of our process from the original purchase orders of components up until the moment of delivery. Fishbowl is a great system, and the support from Fishbowl is outstanding.

**What do you dislike about Fishbowl Inventory?**

Not always intuitive, but easy to use once trained and experienced.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Fishbowl is helping us keep track and manage our complicated inventory system. It is also helping us balance Quickbooks and manage our inventory assets.

**Official Response from Kimber Wakley:**

> Thank you for this review, Danielle. We truly appreciate you taking the time to give us your feedback. We are happy to hear how our software has benefitted your company. vWe appreciate your business. 

  ### 22. Enterprise level Inventory Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Fishbowl Inventory?**

The functionality and customer service are great.  Fishbowl doesn't always have everything that I am looking for but they do eventually build it our after putting in a request/ticket for that feature

**What do you dislike about Fishbowl Inventory?**

The wiki page is not up to date for some pages but their customer service team is quick to help and answer your questions for what you are not able to fine online in their database.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

How to manage inventory, forecast better, orders on time, and allocate products to SO/POs to keep our customers stocked. We have higher fulfillment rates since using Fishbowl.

  ### 23. Easy transition and robust features!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erick H. | Sales Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Fishbowl Inventory?**

Compared to other programs, the user interface is amicable. The processing times are night and day compared to our old software.

**What do you dislike about Fishbowl Inventory?**

I have not encountered any features that I have disliked so far in the system.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

The Speed and efficiency of the system. I have been able to cut order input time in half with the system's speed.

  ### 24. Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert P. | V, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2022

**What do you like best about Fishbowl Inventory?**

The first time I had an issue, I got on a chat window with support.  Response was instant and they immediately helped me figure out my problem and move on.

**What do you dislike about Fishbowl Inventory?**

The question is what do I dislike.  There is nothing I dislike.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

We are replacing a myriad of spreadsheets and simplifying our production planning and inventory management. I personally use Quickbooks hosted by Fishbowl - moved from Right Networks.  Quickbooks works faster on Fishbowl's servers and we have had none of the issues we had when using Right Networks.  We've just gotten started using Fishbowl Inventory, but our Operations people tell me it looks like it is going to save huge amounts of time.

  ### 25. We are transitioning to Fishbowl with ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2021

**What do you like best about Fishbowl Inventory?**

Fishbowl is highly user-friendly.  We use their robust training documents provided through the FB wiki page to train employees with ease. FB can also be easily manipulated to accommodate an array of pricing matrix, product trees, and various other elements, which is critical to our service manufacturing company.

**What do you dislike about Fishbowl Inventory?**

I would like for FB to be able to assist better with troubleshooting the connection between Quickbooks and Fishbowls.  I believe improvements should be made so FB could interact with QB more effectively.  For example, you should be able to receive items in FB without it generating a bill in Qb.  Our shipping department receives the goods through FB.  Our accounting department then has to open all the open bills for a vendor and figure out which one transferred from FB so they may update it accordingly with the Inv #, additional charges, and all other information shipping would not have from the packing slip.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

We have been able to add asset tracking to the system as well as customer asset repairs. We were also able to set up our BOM in a manner that we can cycle count run on a particular machine, tool, etc. This is a tremendous benefit to our business.

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave this review. We appreciate your feedback and will share this with our team.

  ### 26. Good Product with Some Drawbacks

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Maritime | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2021

**What do you like best about Fishbowl Inventory?**

Multiple windows remain open in the workspace and allow for a review of data and information, across various topic areas, to help narrow the search for the required data. The BI editor helps in that I can create reports that are specific to the work we do in-house.

**What do you dislike about Fishbowl Inventory?**

Steps to get work done are difficult at times. For example, the Supplier Performance module requires quite a number to first get material rejected to a supplier for rework, then to receive the product back in house. In total, about a half-dozen steps for a reject, in a specific order, requiring a commitment to memory for regular use.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Tracking the history of Supplier Performance to meet both customer and system requirements. Having this capability allows us to automate this task on a monthly basis and feed back the insight to our suppliers. This helps in communicating our requirements for our suppliers to better grasp our needs.

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave this review. We appreciate your feedback and will share this with our team. 

  ### 27. Great Platform! Even Better Support!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2021

**What do you like best about Fishbowl Inventory?**

Easy to navigate. Straight forward and simple inventory management for my warehouse teams. Integration with QuickBooks allows for easy tracking of physical inventory to be translated into our bookkeeping.

**What do you dislike about Fishbowl Inventory?**

Personalize the platform for my business. The ability to plug my company logo in the corner or allow me to adjust the appearance to show different icons or text for my dashboard. Allow a change of color scheme. Customization.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Simplicity. Having multiple locations that, when using a different system prior, was not easy to maintain. I can now have total counts for all of my SKUs but split with warehouse-specific quantities that I can quickly cycle as a manager from anywhere I desire. My warehouse teams are benefiting from the Fishbowl GO integration. Easy to use and appealing interface for employees that don't necessarily understand electronics and computers.

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave this review. We appreciate your feedback and will share this with our team.

  ### 28. Fishbowl Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2021

**What do you like best about Fishbowl Inventory?**

I spoke with Madison for Fishbowl Support, and she was very friendly but, more importantly, very knowledgeable. She understood my problem right away (even though I wasn't explaining it very well) and was able to help me within minutes. I like that she quickly jumped on to remotely view my screen, which made the process even easier to explain.

**What do you dislike about Fishbowl Inventory?**

Our company has been working with Fishbowl for 6 years now, and it is a straightforward software to use; I wish I could delete old users and parts. You can make them inactive, which is excellent, but I would like to delete them altogether.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

The best part of Fishbowl for me, especially during Covid when parts are hard to come by, is the ability to know what parts we have allocated, on hand, and on order. That has saved us on more than one occasion.

**Official Response from Kimber Wakley:**

> Thank you for this review. We truly appreciate you taking the time to give us your feedback. We are happy to hear that your experience has been satisfactory. 

  ### 29. Excellent Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Motion Pictures and Film | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Fishbowl Inventory?**

FishBowl Inventory has been incredibly helpful in organizing our inventory, streamlining manufacturing and simplifying purchasing. It has been immensely beneficial to use software that allows us to incorporate all aspects of our business all in one location! I would highly recommend for anyone looking to consolidate their business functions through one easy to use program.

**What do you dislike about Fishbowl Inventory?**

The only thing I have experienced that could use some improvement is the lack of customization related to column visibility in each module. You are able to remove columns that are not relevant to you, but it would be very helpful if MORE column categories were available to add in.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

We were using three different programs for inventory, manufacturing, and purchasing, and we now have the ability to do all of those things in one program.

**Official Response from Kimber Wakley:**

> Thank you for leaving this review. We truly appreciate your business and your feedback. We will look further into your suggestion.

  ### 30. Great experience and friendly customer interactions. We feel we have a partner for years to come.

**Rating:** 4.0/5.0 stars

**Reviewed by:** George W. | Director of Quality Systems, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2021

**What do you like best about Fishbowl Inventory?**

The remote hosting services allow our business to grow without the fear of us outgrowing our IT knowledge.

**What do you dislike about Fishbowl Inventory?**

Some features are difficult to navigate.

**Recommendations to others considering Fishbowl Inventory:**

Make sure the accounting team is onboard with any accounting integrations. Training is key for the accounting team as well as any operations teams.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

We are solving our scaling problem by streamlining our infrastructure with Fishbowl inventory/sales/plugins. We've hit sales goals never thought possible 6 months ago.

  ### 31. Our company is moving to Fishbowl Inventory. It is very user friendly and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew F. | Administrative Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about Fishbowl Inventory?**

The ease of use of Fishbowl is great. Not difficult to setup and use and their support team is very good. I just had an issue that Hayden resolved quickly.

**What do you dislike about Fishbowl Inventory?**

I haven't come across a down side yet but we are beginning our testing phase and have a positive outlook for success!

**Recommendations to others considering Fishbowl Inventory:**

I have worked with MS Dynamics SL in the past. It was a beast to build, deploy and manage. Fishbowl has a more streamlined approach.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Having used QuickBooks previously, Fishbowl will provide a more robust environment for inventory tracking and sales order processing.

**Official Response from Kimber Wakley:**

> Thank you for this review, Andrew. We truly appreciate you taking the time to give us your feedback. We are happy to hear that your experience has been satisfactory. 

  ### 32. Excellent Customer Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2021

**What do you like best about Fishbowl Inventory?**

Fishbowl's associates are always very well trained and I have yet to ask a question about fishbowl that they couldn't answer. Ever since day 1, Fishbowl as been a 10/10 for customer service and resolving any technical issues or questions that our company may have. THANK YOU!

**What do you dislike about Fishbowl Inventory?**

The only issue is the wait time to schedule training. It would be nice to be able to get training the same day or next business day after it has been requested. Thank you!

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Fishbowl Inventory has helped our company organize, catigorize and itemize our raw materials in a way that no other program we have used in the past has done. Fishbowl Inventory is hands-down, the best way to manage inventory especially if you finances are already being controlled in Quickbooks!

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that your experience is going well.

  ### 33. We have had very good results using FISHBOWL Inventory

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frank V. | President, AESG Inc., Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Fishbowl Inventory?**

Fishbowl has allowed us to keep very tight control over our spare parts inventory

**What do you dislike about Fishbowl Inventory?**

Sometimes it is difficult to get the most out of the reports as they are more focused toward a manufacturing company and we are purely a service organization

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Fishbowl allows us to keep track of each Repair unit through our system and status updated as it goes thought each internal process.
Being able to look up historical information was been very valuable.

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave this review, Frank. We appreciate your feedback and will share this with our team.

  ### 34. Fishbowl Inventory helped fix our inventory issues and let's us keep a tight grip on our business.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rory O. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2021

**What do you like best about Fishbowl Inventory?**

The fact that it is multi-dimensional and covers all facets of a manufacturing company.

**What do you dislike about Fishbowl Inventory?**

The fact that packing lists won't show kits.  This is very confusing to customers.  There needs to be a way to show kits only and not all the items in the kit on a packing list.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Being able to manage all the different custom products that we offer to our customers.

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave this review, Rory. We appreciate your feedback and will share this with our team.

  ### 35. Excellent Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about Fishbowl Inventory?**

Our implementation and training went very well.  What I will say that stands out about FishBowl is their customer support team.  Every time I have called these have resolved my issues expeditiously.  Joshua Bethers is a standout.  Very calm and courteous and works to resolve issues quickly and efficiently.

**What do you dislike about Fishbowl Inventory?**

The downside to FishBowl is the custom reporting team.  Understanding that they are 'backlogged", it still takes a minimum of 4 months to get a custom report completed.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Our visibility has been a total benefit to the organization.  The ease of landing costs has improved significantly. And the ability to export information to QuickBooks is awesome. Let me forget the payment feature that works seamlessly and exports correctly.

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave this review. We appreciate your feedback and will definitely look into this further. 

  ### 36. Great Support Team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Becky H. | Customer Supporting/Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2021

**What do you like best about Fishbowl Inventory?**

How easy it is to get support on the phone or start a chat.

**What do you dislike about Fishbowl Inventory?**

We've run into a couple of bugs, like I was told that I have to be on the remote server in order to do an advanced search b/c I'm in MST, I'm CST.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

How to properly setup COGS with the way our company is setup.  There are some very knowledgeable people within their support team, especially on the Quickbooks/Fishbowl support team.

**Official Response from Kimber Wakley:**

> Thank you for leaving this review, Becky. We truly appreciate your business and your feedback. 


  ### 37. Great Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon O. | Inventory Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2021

**What do you like best about Fishbowl Inventory?**

The inventory tracking aspect of Fishbowl Inventory Management is fantastic. Great at keeping all our websites and store locations up to date.

**What do you dislike about Fishbowl Inventory?**

Square integration with Fishbowl is a little bit of a pain, not Fishbowl's fault though as Square only gives a limited amount of data.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

We used QuickBooks for inventory management, and nothing talked to it to relieve inventory, everything was manually done. With Fishbowl everything is automatic.

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave this review, Brandon. We are so glad to hear that your experience is going smoothly.

  ### 38. Sometimes frustrating software but the BEST support!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2021

**What do you like best about Fishbowl Inventory?**

Fishbowl can be tricky to learn and takes a good 6 months to a year to really get a handle on (we're 4 months in and still learning something new each day). But the support you get (especially from Madison Forsgren) is so above and beyond - 100 stars!).

**What do you dislike about Fishbowl Inventory?**

Sometimes the way "things have to be" with Fishbowl are frustrating. We're still learning and perhaps I'll change my mind 6 months from now, but there are certain aspects to the software that feel very out dated (like the fact that you continuously need to hit the save button!).

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Inventory is organized and we feel confident about how the warehouse is operating. We're able to easily do pre-season orders.

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave this review. We appreciate your feedback and will pass it along to our team.

  ### 39. Good Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremiah B. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2021

**What do you like best about Fishbowl Inventory?**

The trainer, Randy, and the implementor, Chad, are very helpful.
Fishbowl is very up-to-date and very nice. We can't wait to use it!

**What do you dislike about Fishbowl Inventory?**

The app needs more features like the client application. Also, Fishbowl does not work with packs very well, such as buns and tortillas, which are produced in pack sizes.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

The problems that we are solving are that it integrates seamlessly with Quickbooks and our other online stores.  
 This will help us to be more organized and save time with our inventory.

**Official Response from Kimber Wakley:**

> Thank you so much for taking the time to leave this review, Jeremiah. We appreciate your feedback!


  ### 40. Manufacturing Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cassandra M. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about Fishbowl Inventory?**

Easy use for a multitude of teams. Purchasing, manufacturing, sales, and finance all utilize this program.

**What do you dislike about Fishbowl Inventory?**

Not able to fully delete things like bill of materials and parts that have been previously sold.

**Recommendations to others considering Fishbowl Inventory:**

I have not found another program that manages inventory and manufacturing the way Fishbowl does.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Inventory management. The ability to input a BOM and have it saved for copy-exact builds, and be able to easily input new BOMS

**Official Response from Kimber Wakley:**

> Thank you for leaving this review, Cassandra. We truly appreciate your business and your feedback. 

  ### 41. When in doubt,  the support team are always so quick to respond and assist!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** L T. | Administrative Assitant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2022

**What do you like best about Fishbowl Inventory?**

FishBowl gives us 10000000% control over our inventory.

**What do you dislike about Fishbowl Inventory?**

It would've been nice to have had the same trainer since the start of our training. However, every training session has been so successful. Every client need is different but I think FishBowl is doing an outstanding job training their employees.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

With Fishbowl, inventory fulfillment has turned into a breeze. I love that FishBowl integrades with Quickbooks Online.

  ### 42. Fishbowl is Awesome!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2021

**What do you like best about Fishbowl Inventory?**

Very user friendly!  You can always have access to ALL your data which is extremely important!  Technical support is the very easy to work with most of the time! Charles Fraser is so easy to work with and helpful whenever I call and goes the extra mile to assist when there are any issues....which are minimal.

**What do you dislike about Fishbowl Inventory?**

I don't like when I speak with a technical support person and they "pass off" responsibility to someone else and don't even try to fix the problem.  Most of support specialists are really good to work with.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Love the import/export functions and the Data module...just wish there were easier way to mass update.

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave this review. We appreciate your feedback and will definitely look into this further. 

  ### 43. New to Inventory and Fishbowl

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2021

**What do you like best about Fishbowl Inventory?**

I have found the wiki links super helpful and a great resource of information. The videos have also been a tremendous help as they provide step-by-step guidance.

**What do you dislike about Fishbowl Inventory?**

Since I am a new user, I haven't experienced anything I dislike with the software at this time.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Fishbowl is helping us to better track our inventory and we will be able to learn what are our "hot" items, when we need to order more or less of an item. We are also utilizing the program to track items that may not have been included in our estimates, which we will now add and save the company money.

**Official Response from Kimber Wakley:**

> Thank you for this review. We truly appreciate you taking the time to give us your feedback. We are happy to hear that your experience has been satisfactory. 


  ### 44. Great Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2021

**What do you like best about Fishbowl Inventory?**

I called in today as our accounting system seemed to be disabled.  I spoke with Madison Forsgren, and she remotely logged in, determined the problem, and fixed it.  She also took the extra time to help me with lesser issues to make my experience with Fishbowl and other integrations seamless.  I have worked with her in the past; she is always amazing!!!  She is personable and reliable every time.  Should I need further assistance, I truly hope I will be able to work with her again.

**What do you dislike about Fishbowl Inventory?**

Nothing - my interactions with customer support is fantastic.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Fishbowl Inventory helps my company manage inventory, forecast for upcoming months and enables our institution to support our customers.

**Official Response from Kimber Wakley:**

> Thank you for this review! We truly appreciate you taking the time to give us your feedback. We are happy to hear that your experience has been satisfactory. 

  ### 45. Exceptional System, Even Better Support Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about Fishbowl Inventory?**

Fishbowl lets me see real-time inventory across all location groups, which is especially important when cross-selling items. It's so easy to move/view/run reports on committed inventory, which is necessary when selling across several platforms.

**What do you dislike about Fishbowl Inventory?**

The lag time with large orders is what I dislike the most. Some of my sales orders have several hundred line items on their order, and this slows down the loading/shipping process. It's something that Fishbowl hasn't been able to figure out yet.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Fishbowl helped solve our shipping errors with barcodes, and it helped us correct our inventory. This has made us more productive and increased the performance of our business.

**Official Response from Kimber Wakley:**

> Thank you for taking the time to leave this review. We appreciate your feedback and will definitely look into this further. 

  ### 46. Great Customer Service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Fishbowl Inventory?**

I find that the support is beneficial.  I also find the program intuitive if you have time to play around.

**What do you dislike about Fishbowl Inventory?**

I feel a bit restricted on some of the reporting features as it relates to our particular business / industry.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Able to see how much we use and keep track of locations and on hand vs demand

  ### 47. Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Karen M. | b, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2021

**What do you like best about Fishbowl Inventory?**

The responsiveness to the team.  Madison was particularly helpful as she stayed on the line with me as she was reaching out to another department.  My problem was resolved quickly.

**What do you dislike about Fishbowl Inventory?**

Sometimes there's a bit of a hold to get through during busy times of the day.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

As we have learned to utilize the software, it has given us more information which allows for better decisions.

**Official Response from Kimber Wakley:**

> Thank you for leaving this review, Karen. We truly appreciate your business and your feedback. 

  ### 48. Powerful software with some quirks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about Fishbowl Inventory?**

Easy to navigate, the help Wiki is always updated, and the software itself integrates with several other software packages including Amazon, SalesForce, Shopify, Woocommerce, and Quicken

**What do you dislike about Fishbowl Inventory?**

Some features are missing that should be easy to add such as packaging weight, ability to lock out other users from a Pick when using Fishbowl Go, and more sorting options for picking or shipping orders.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

It is a crucial part of our business and has allowed our new team to find assistance with outside consultants when needed that do not charge astronomical prices.  The integration with Quickbooks is very nice, once you learn a few of the nuances of how to do things in Fishbowl so that they push over to Quickbooks as intended. The ability to integrate with Amazon, Shopify, Salesforce, and Quickbooks is what made it the right solution for our team

**Official Response from Kimber Wakley:**

> Thank you so much for leaving this review. We always appreciate the feedback! 

  ### 49. Updating orders and inventory with little pain

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2022

**What do you like best about Fishbowl Inventory?**

Technical support is excellent so far - rarely much of a wait, and the team has been terrific.

**What do you dislike about Fishbowl Inventory?**

Probably not fair to knock this early on, but the custom reporting looks like it might be complicated.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

Integrating our eCommerce platforms was a huge plus. We've used other programs but they did not work as well as this one. We've had to make adjustments, but they were easy to do.

  ### 50. Great help finding the right report.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam C. | IT Support, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2021

**What do you like best about Fishbowl Inventory?**

We have been using Fishbowl for almost 2 weeks, and the reports are becoming critical. Randy really helped us out with pointing us to the Sales Summary Report with the proper options set to give us the information needed for closing out the day properly. This was on ticket #13819 in case you are looking for info related to this report. They can probably look it up.

We had been doing sales by hand before, and the system came just in time. We would not have been able to handle the sales traffic without the automation Fishbowl provides us.

**What do you dislike about Fishbowl Inventory?**

The wiki could use some updating, but support helps when needed.

**What problems is Fishbowl Inventory solving and how is that benefiting you?**

It has prevented us from needing to hire a second person to work the registers. It also prevents mistakes on tickets written up by hand. The company has been in business for less than 6 months, but growth has been ramping up quickly, so this was important.

**Official Response from Kimber Wakley:**

> Thank you so much for taking the time to leave this review, Adam. We appreciate your business and love hearing about your experience with our software. 



## Fishbowl Inventory Discussions
  - [When will 21.2 be fixed](https://www.g2.com/discussions/43265-when-will-21-2-be-fixed) - 1 comment, 1 upvote
  - [How cheep are you? get far away from cheep solutions or you will ultimately pay the price](https://www.g2.com/discussions/31620-how-cheep-are-you-get-far-away-from-cheep-solutions-or-you-will-ultimately-pay-the-price) - 1 comment, 1 upvote
  - [How much does Fishbowl Inventory cost?](https://www.g2.com/discussions/how-much-does-fishbowl-inventory-cost) - 1 comment
  - [How does Fishbowl Inventory work?](https://www.g2.com/discussions/how-does-fishbowl-inventory-work) - 2 comments
  - [What is Fishbowl Inventory system?](https://www.g2.com/discussions/what-is-fishbowl-inventory-system) - 2 comments

- [View Fishbowl Inventory pricing details and edition comparison](https://www.g2.com/products/fishbowl-inventory/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-08+21%3A29%3A41+-0500&secure%5Bsession_id%5D=95f1f06a-0b56-4126-a450-eb069f50401c&secure%5Btoken%5D=e1e2662e0507dc1dfbc8f8ac97b4044c2178f58b5390e9a9d8ffb2ced4775d4e&format=llm_user)
## Fishbowl Inventory Integrations
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Rithum](https://www.g2.com/products/rithum/reviews)
  - [ShipStation](https://www.g2.com/products/shipstation/reviews)
  - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews)

## Fishbowl Inventory Features
**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Warehouse Definition**
- Locations
- Visualization
- Warehouse Slotting

**Barcode support**
- Symbologies
- Serialization
- Standard formatting
- Printing
- Integrations
- Label Printing

**3PL inventory management**
- Client management
- Marketplace connections
- 3PL inventory tracking
- Returns Management
- Order Management
- Shipping Management
- Discount Management
- Fee Management
- Consignment Management
- Layaway Management
- Gift Card Management
- Manufacturing Inventory Management
- Multi-Channel Management
- eCommerce Management
- Catalog Management
- Retail Inventory Management
- Reorder Management
- Warehouse Management
- Purchase Order Management
- Barcode/Label Management
- Shop Floor Management
- Supplier Management
- Inventory Management
- Item Management
- Pricing Management
- Invoice Management
- Sales Order Management

**Logistics**
- Cross Docking
- Receiving
- Pick & Pack

**Design**
- Shipping Labels
- WYSIWYG editor
- Color editor
- Graphics import
- 1D and 2D barcodes
- Barcoding/RFID
- Receiving Labels

**Additional Functionality**
- Barcode/Ticket Scanning
- Multi-Channel Management
- Supplier Management
- Workflow Management
- Customizable Fields
- Purchasing & Receiving
- Generative AI
- Data Import/Export
- Returns Management
- Customizable Reports
- Order Tracking
- Historical Reporting
- Shipping Management
- Real-Time Data
- Stock Management
- Invoice Management
- Order Processing
- Asset Tracking
- Labeling
- Billing & Invoicing
- API
- Label Templates
- Customizable Branding
- Inventory Replenishment
- Serial Number Tracking
- Customizable Templates
- Multi-Location
- Inventory Optimization
- Warehouse Management
- Summary Reports
- Sales Order Management
- Mobile Access
- Barcode Recognition
- Reporting & Statistics
- Audit Management
- Cost Tracking
- Inventory Management
- Activity Tracking
- Order Management
- Status Tracking
- AI Copilot
- Customization
- Inventory Tracking
- Purchase Order Management
- Location Tracking
- Audit Trail

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations
- IoT Integration
- Vendor Managed Inventory

**Analytics**
- Worker performance
- Error Tracking
- Procurement analytics
- Order Tracking
- Warranty Tracking
- Serial Number Tracking
- Inventory Tracking

**Additional Functionality**
- Data Import/Export
- Check Printing
- Price Optimization
- Online Store Builder
- Customizable Fields
- Categorization/Grouping
- Reporting & Statistics
- Inventory Optimization
- Shopping Cart
- Customizable Reports
- Sales Reports
- Credit Card Processing
- AI Copilot
- Multi-Location
- Mobile App
- Generative AI
- Automatic Backup
- Label Printing
- Point of Sale (POS)
- Multi-Currency
- Self Service Portal
- Order Processing
- Purchasing & Receiving
- SKU/UPC Codes
- Billing & Invoicing
- Check-in/Check-out
- Barcode/Ticket Scanning
- Reporting/Analytics
- Search/Filter
- Collaboration Tools
- Backup and Recovery
- Data Synchronization
- Product Identification
- Kitting
- Mobile Access
- Predictive Analytics
- Inventory Control
- Inventory Auditing
- API
- Bill of Materials
- Ordering Automation
- Inventory Replenishment
- Custom Pricing Rules

**Inventory Management**
- Customer Portal
- Cycle Counting

**Additional Functionality**
- Batch Processing
- Supplier Management
- Shipping Management
- Order Management
- Supply Chain Management
- 3PL Management
- Workflow Management
- Generative AI
- Mobile Access
- Customizable Fields
- Financial Management
- AI Copilot
- Accounting
- Inventory Optimization
- Dock Management
- Labor Management
- Picking & Routing
- Kitting
- Real-Time Monitoring
- Space Management
- Reporting & Statistics
- Yard Management
- Compliance Management
- Inventory Management
- Multi-Channel Management
- Returns Management
- Shipping Labels
- Ordering Automation
- Barcoding/RFID

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing
- Customer Database
- Activity Dashboard
- Transaction History
- Budget Tracking
- Cost Tracking
- Alerts/Notifications
- Status Tracking
- Demand Forecasting
- Customer History
- Serial Number Tracking
- Status Tracking
- Third-Party Integrations
- Demand Forecasting
- Activity Dashboard
- Alerts/Notifications

## Top Fishbowl Inventory Alternatives
  - [Acctivate Inventory Software](https://www.g2.com/products/acctivate-inventory-software/reviews) - 4.0/5.0 (97 reviews)
  - [inFlow Inventory](https://www.g2.com/products/inflow-inventory/reviews) - 4.4/5.0 (54 reviews)
  - [Descartes Finale Inventory](https://www.g2.com/products/descartes-finale-inventory/reviews) - 4.8/5.0 (40 reviews)

