# Fishbowl Inventory Reviews **Vendor:** Fishbowl Inventory **Category:** [Inventory Control Software](https://www.g2.com/categories/inventory-control-software) **Average Rating:** 4.0/5.0 **Total Reviews:** 275 ## About Fishbowl Inventory Fishbowl is a comprehensive inventory, warehousing, and manufacturing solution specifically designed for small to medium-sized businesses. This software aims to streamline operations by providing users with essential tools for effective inventory management, material requirements planning (MRP), job shop floor control, and work order management. With its versatile deployment options, Fishbowl can be utilized either on-premise or hosted in the cloud, catering to the diverse needs of businesses. The target audience for Fishbowl includes small to medium enterprises that require robust inventory management capabilities to enhance their operational efficiency. Businesses in various sectors, including manufacturing, retail, and distribution, can benefit from Fishbowl's extensive features. Specific use cases range from tracking inventory across multiple locations to managing complex manufacturing processes, making it a valuable asset for companies looking to optimize their supply chain and production workflows. Key features of Fishbowl encompass a wide array of functionalities that facilitate efficient inventory management. Users can take advantage of barcode printing and scanning, enabling quick and accurate tracking of items. The software supports tracking by lot number, serial number, expiration date, and custom criteria, allowing for precise inventory control. Additionally, Fishbowl offers multi-currency conversions, automatic reorder points, and seamless sales order to purchase order functionality, which simplifies procurement processes. The ability to create multilevel work orders, bills of materials, and manufacturer orders further enhances the software's capability to manage complex manufacturing tasks. Fishbowl stands out in its category by offering unlimited custom fields, customer and vendor profiles, pricing rules, and units of measure, providing businesses with the flexibility to tailor the software to their specific needs. Furthermore, Fishbowl integrates with numerous shopping carts, shippers, CRM systems, and accounting software, ensuring a cohesive workflow across various platforms. In addition to its core functionalities, Fishbowl provides several complementary business solutions that enhance its inventory management capabilities. These include Fishbowl Channels for multichannel product listings and order fulfillment, Fishbowl Checkout for point-of-sale transactions, and Fishbowl for Salesforce for CRM integration. The Fishbowl Mobile App allows for barcode scanning and warehouse management on-the-go, while Fishbowl ShipExpress offers streamlined shipping solutions. Lastly, Fishbowl Time provides an online employee time clock, further supporting operational efficiency. ## Fishbowl Inventory Pros & Cons **What users like:** - Users find Fishbowl Inventory to be **easy to use** , effectively tracking inventory and integrating with other systems. (7 reviews) - Users commend Fishbowl Inventory for its **effective inventory tracking** and excellent customer support, enhancing overall management. (7 reviews) - Users value the **knowledgeable and helpful customer support** of Fishbowl Inventory, enhancing their overall experience significantly. (6 reviews) - Users value the **multiple integration options** of Fishbowl Inventory, enhancing efficiency and streamlining their workflows. (4 reviews) - Users appreciate the **affordable pricing** of Fishbowl Inventory, highlighting its value compared to larger software providers. (4 reviews) - Features (3 reviews) - Users appreciate the **helpful support team** of Fishbowl Inventory, enhancing their overall experience and ease of use. (3 reviews) - Users commend the **engaged and knowledgeable training staff** at Fishbowl Inventory, enhancing their software experience significantly. (3 reviews) - Training Efficiency (3 reviews) - Users highlight the **ease of implementation** with Fishbowl Inventory, supported by excellent training and intuitive workflows. (2 reviews) **What users dislike:** - Users find **limited customization** options frustrating, making it hard to tailor Fishbowl Inventory to their specific needs. (5 reviews) - Users find Fishbowl Inventory to be **expensive** , especially with added modules and limited helpful reports available initially. (4 reviews) - Users are frustrated by the **limited reporting capabilities** of Fishbowl Inventory, finding many reports unhelpful and difficult to access. (3 reviews) - Users feel the **missing features** in Fishbowl Inventory limit efficiency and are essential for job shop operations. (3 reviews) - Users find the **poor reporting** in Fishbowl Inventory frustrating, as essential reports require costly customization. (3 reviews) - Complexity Issues (2 reviews) - Data Management (2 reviews) - Export Limitations (2 reviews) - Inaccurate Data (2 reviews) - Users experience significant **integration issues** with Fishbowl, causing frustration and inefficiencies in their operations. (2 reviews) ## Fishbowl Inventory Reviews ### 1. Affordable and User-Friendly Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Grant B. | Finance & Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Fishbowl Inventory?** The total cost of the product and its overall ease of use are important factors for me. **What do you dislike about Fishbowl Inventory?** My main concern is the lack of options to correct or fix data once an error is discovered. While I realize that certain financial information must remain unchanged after periods are closed, even a simple mistake can create significant problems for future reporting if there is no way to address it. **What problems is Fishbowl Inventory solving and how is that benefiting you?** For us, the main purpose of using this software is inventory management. ### 2. Not Ideal for Food Manufacturing, Better for Simple Inventory Needs **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Fishbowl Inventory?** Fishbowl works reasonably well as an inventory tool for simple, repeatable workflows. It connects to QuickBooks and can support basic order processing and inventory tracking, especially for businesses with steady, predictable demand and e-commerce style ordering. **What do you dislike about Fishbowl Inventory?** Fishbowl is not a good fit for food manufacturing. It struggles with the complexity of changing production schedules, frequent changeovers, and seasonal volume swings. The system is rigid and better suited to stable, repeatable orders than to dynamic food production. **What problems is Fishbowl Inventory solving and how is that benefiting you?** It centralizes basic inventory and order data and has helped us move beyond spreadsheets. But in our experience, Fishbowl is best suited for e-commerce or businesses with very consistent ordering patterns—not for food manufacturers with seasonality, promotions, and shifting demand. ### 3. Solid ERP Basics, But Advanced Features and API Connectivity Need Work **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Fishbowl Inventory?** Has most of the basic tools that a company would need out of an ERP **What do you dislike about Fishbowl Inventory?** Limitation of advanced features, high licensing user costs, limited API connectivity and industry support **What problems is Fishbowl Inventory solving and how is that benefiting you?** Manufacturing, purchasing, inventory and fulfillment management ### 4. Great for managing our small businesses inventory needs while growing our brand! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Fishbowl Inventory?** Easy to intergrate with our sales systems. We moved from our own website design that was causing issues and when we found shopify, we desperately needed an inventory system that worked and flowed with that and really allowed our warehouse to focus on the growth happening and manage orders 10x easier than before. Overall our warehouse team has not had any issues with getting any help or errors resolved with their tech support. Good service all around! **What do you dislike about Fishbowl Inventory?** The initial setup and integration was hard for us specifically since we were coming from our own outdated systems to the 21st century and we learned really quick what we were missing out on before with this new system. After some time, we got everything working together seamlessly. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Proper management of assets and having increased control of ordering and limiting losses. ### 5. Great Training with Trainer **Rating:** 5.0/5.0 stars **Reviewed by:** Bryce W. | Supply Chain/Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Fishbowl Inventory?** I really felt like the training staff at Fishbowl are super engaged and passionate about the work they are doing. I had the pleasure to work with Garrett Dean, and he was amazing,completely engaged and had great ideas for how to leverage the software to work for you. **What do you dislike about Fishbowl Inventory?** There are various modules that make the software expensive, it is important to do your reach to understand what you will need and how this will roll out for your organization. **Recommendations to others considering Fishbowl Inventory:** This is a good inventory software that is getting better and better. **What problems is Fishbowl Inventory solving and how is that benefiting you?** There is a lot of effective pricing and demand planning modules in Fishbowl that we are going to start using more. ### 6. Outdated System With No Live Tracking, Barcode Scanning, or Label Printing **Rating:** 0.5/5.0 stars **Reviewed by:** Tal B. | Plant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Fishbowl Inventory?** It was old, outdated and couldn't track live. **What do you dislike about Fishbowl Inventory?** Couldn't scan, no bar code options. Couldn't print labels **What problems is Fishbowl Inventory solving and how is that benefiting you?** None we stopped using it ### 7. Good Step Up From Shopify Inventory But Not as Dynamic as we would like **Rating:** 2.5/5.0 stars **Reviewed by:** Joseph E. | Ecommerce & IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Fishbowl Inventory?** Fishbowl is very rigid and strict about what it does. It forces you to be accurate on inventory numbers, production, etc. **What do you dislike about Fishbowl Inventory?** That rigidness can be great but it makes it so the integrations aren't dynamic forcing you to have to do a lot of manual work. **What problems is Fishbowl Inventory solving and how is that benefiting you?** It is allowing us to put together raw goods into a finished good and track inventory on all raw goods and finished goods. ### 8. Sales pitch does not translate into implementation, wreak havoc in our main system (QB) **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Fishbowl Inventory?** Support team very helpful and knowledgeable on their product. Some features available in FB not available in QB hence we tried to make the switch **What do you dislike about Fishbowl Inventory?** Rigidity. Implementation team knows their product but is not knowledgeable about interface and impact on apps they impact, in our case QuickBooks. It is one thing to tell your customers integration with QuickBooks works very well, it is another to help customer embark on Fishbowl and NOT offer any support as soon as issue is on QB (but stems from the integration with FB). Implementation team quick to send you to support team while they should be knowledgeable about everything including the apps they claim their product integrate well with. Obviously, no support whatsoever when you want to disconnect FB and revert to old system because integration did not work and wreak havoc in your system and operations. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Some features available in FB that were not available in QB, hence we wanted to make the switch from QB-managed inventory to Fishbowl **Official Response from Robert Lockard:** > Thank you for sharing your Fishbowl review. I'm sorry to hear that implementation didn't go well for you. We are currently making major changes that will dramatically improve our software, strengthen our QuickBooks integration, and much more. It is feedback like this that helps us change for the better. Again, I'm sorry to hear about your trouble, but we will work hard to make it up to you and ensure you have a much more positive experience in the future. Great things are coming soon. ### 9. Multiple wonderful support and customer service experiences! **Rating:** 5.0/5.0 stars **Reviewed by:** Aja L. | Administrative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Fishbowl Inventory?** Fishbowl's customer support is unmatched - every single person I have interacted with has been amazing and so helpful. The implementation process while lengthy has gone smoothly due to such amazing customer service. As we learn how to use Fishbowl, I find its systems very straightforward and intuitive even with the learning curve. **What do you dislike about Fishbowl Inventory?** The setup process was very time consuming and sometimes confusing, but we have had such amazing support throughout the entire process. There are some features for our existing ERP that are not quite the same in Fishbowl, but it seems that the custom reports team will be able to help with one of those important aspects. **What problems is Fishbowl Inventory solving and how is that benefiting you?** We chose to switch to Fishbowl because it offers accounting integrations that our current ERP does not. We are still finishing up our transition, but having Fishbowl send information to Quickbooks will make our workflow much smoother and less redundant. **Official Response from Robert Lockard:** > Thank you! It's incredibly rewarding to hear that your experience with our support team has been positive. We've worked hard at Fishbowl to organize our support team in a way that maximizes the amount of service we're able to give to wonderful customers like you. Our aim is to keep response times as low as possible and ensure you get the expert help you need to handle any challenge from implementation to integration and beyond. I'm happy to report that Fishbowl AI Insights is now available to help you quickly generate dashboards and custom reports without having to go through the Custom Reports team. You can learn more about how that process works in the link below. ### 10. Overpriced and Underwhelming: Our Experience with Fishbowl **Rating:** 0.0/5.0 stars **Reviewed by:** B C. | I, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Fishbowl Inventory?** The underlying MySQL database makes writing queries straightforward, which is one of Fishbowl's few technical strengths. It allows for easier data extraction and custom reporting, though it’s unfortunate that Fishbowl doesn’t deliver the same level of user-friendly functionality. **What do you dislike about Fishbowl Inventory?** Summary: Over the past several years, we’ve experienced a significant decline in the quality and reliability of Fishbowl's software, prompting us to seek alternative solutions. Below are the key issues we encountered. Declining Quality: The quality of the software has steadily declined, leading to frequent issues such as breaking changes in updates and incorrect reporting. Features that once worked seamlessly now cause more problems than they solve, which is unacceptable for any business reliant on accurate data. Misleading Sales Practices: During the presales process, our implementation engineer and salesperson assured us that a specific feature existed, only to discover post-purchase that they were mistaken. This kind of miscommunication is frustrating and costly for our business. Poor Account Management: Our account manager is rarely responsive unless there’s a potential sale involved. This lack of support and engagement leaves us feeling undervalued as customers. Unnecessary and Overpriced Features: When new features do arrive, they are often irrelevant or priced exorbitantly as add-ons. For example, critical features that our business relied on, such as product notifications, were altered in ways that made them useless. Inadequate Inventory Management: Despite being centered around inventory management, the system falls short in basic functionality. Adding new tracking fields to an existing system is cumbersome, and the inability to store attachments at the inventory level is a glaring oversight. Support Contract Issues: The support contract is overpriced and ineffective. When bugs are reported, support does nothing to escalate them to the development team. Issues with QuickBooks synchronization are met with the advice to enter transactions manually. Adding a single license is prohibitively expensive and tied into the already costly support contract. Forced Dependency: We currently pay approximately $10k/year for support that is subpar at best. We were recently informed that dropping the support contract would disable critical integrations, such as those with QuickBooks and File Storage, which feels like a forced dependency rather than a service. In conclusion, we can no longer recommend Fishbowl due to the persistent decline in product quality, misleading sales practices, and substandard support. The software no longer meets our business needs, and the cost of maintaining it far outweighs the benefits. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Inventory Management: It’s better than a spreadsheet, but not by much. While it offers more functionality than basic tools, it still lacks the efficiency and ease of use that a modern inventory management system should provide. ### 11. Good but could be better **Rating:** 4.0/5.0 stars **Reviewed by:** Cason S. | Procurement Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Fishbowl Inventory?** I like the price of Fishbowl and how well the push pull API works. **What do you dislike about Fishbowl Inventory?** The software could be compiled better such as: adding more ways to filter date without pulling reports. Add the picking module to the calendar. add bill splits to the SO module. create a filter to sort SO priority in sales module. create a filter to sort by salesperson in the picking module. create a start and stop pick date and present on the calander. capability to manully split pick tickets in the picking module. It would be better for our industry if we had a software that was setup for job shops meaning more form and fuction then an inventory softeware but not as complex and expensive as the manufacturing module **What problems is Fishbowl Inventory solving and how is that benefiting you?** Keeps track of inventory. presents promis dates from all departments and cuts down on busy work. to answer the question below with more detail: Fishbowl inventory is ahead of the other QB plugin software but not quite at the same level as a full ERP solution. **Official Response from Robert Lockard:** > You are awesome! It's so helpful to receive input like this from great customers like you. I will make sure your suggestions get passed on to the developers at Fishbowl to see if they can implement them in future updates. It's constructive feedback like this that helps us dramatically improve our software in new and exciting ways. Your experience with our software is what matters most, and we'll seek to make it even better. If you'd like to see what's on our road map for improvements to the software and additional features we're planning on adding, feel free to check out the link below. ### 12. The best choice for our B2B industrial distribution company as well as manufacturing **Rating:** 5.0/5.0 stars **Reviewed by:** Daren L. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Fishbowl Inventory?** Once Quickbooks Desktop was discontinued for support we were forced to switch to Quickbooks online. Unfortunately that didn't offer us the ability to generate Sales Orders, ship small packages or effectively maintain inventory. With Fishbowl - integrated with Quickbooks online, we are able to quote a customer, generate a sales order, pick/ pack/ ship via small packages and generate a Bill of Lading for LTL shipments. Our inventory is now always correct. The workflow is easy and intuitive, we use it every day. The implementation process was great, we had a dedicated trainer who video-chatted with us for weeks before we went live. There's also a mobile app that allows you to do most functions remotely. We searched for over a year before landing on this product and glad we did! **What do you dislike about Fishbowl Inventory?** If I had any complaints, it would be on the reporting side - some included reports could stand to be more customizeable but you can always get custom report templates made from customer support. The truth is that I can also get all of my reports in quickbooks online anyway so it's far from being a dealbreaker! Fishbowl also said there are many updates coming this year and i'm sure this will be one of them. **What problems is Fishbowl Inventory solving and how is that benefiting you?** It is a single product that handles the entire sales process except the CRM aspect. A "must have" for us was being able to handle small package and LTL shipments. The system forces you to do things the right way - you can't ship something you don't have which forces you to receive etc. This ensures inventory levels are always correct. In addition to all of this, we use Mac computers and fishbowl accommodates both Mac and Windows users while still being a desktop application. **Official Response from Robert Lockard:** > You are absolutely right that updates were coming to deal with reporting issues, and now they've arrived! Fishbowl AI Insights is a new add-on that enables you to generate custom reports in a fraction of the time it used to take. Please contact your account manager at Fishbowl to get started with this wonderful new service. I'm so glad you've been able to make use of Fishbowl on your Mac computers and that Fishbowl is meeting so many of your logistical needs. We're really proud of our mobile app, which does things few other inventory apps can. Thank you for your kind and thorough review of Fishbowl. You are awesome! ### 13. Good Inventory System that provides great value for the price **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Fishbowl Inventory?** Fishbowl is feature rich, providing great value for the cost. Fishbowl customer support has been top notch in regards to availablity, product knowledge, and approachability. Overall, a very well engineered software product that makes good effort at interfacing and integration. The ease of implementation is a plus. **What do you dislike about Fishbowl Inventory?** Although Fishbowl provides a plethora of reports, there seems to be lots of reports that you don't need with very few reports that are helpful right out of the box. Reports that are most helpful for us have been customized and are expensive. The whole reporting apparatus in FB is the most disappointing aspect of the product due to its difficult accessibility and clunky database interface. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Fishbowl is a great tool for managing a very dynamic inventory, from the point of sale to delivery. **Official Response from Robert Lockard:** > Thank you for your praise and also for voicing your concerns. We've listened, and we're happy to inform you that we have a solution to the reporting issue. Fishbowl AI Insights is a new plugin that will enable you to generate as many custom reports as you like. If there's one that doesn't quite meet your needs, now you'll be able to easily adjust its parameters and fields to fit your mold. If you want to generate an entirely new report, you can do that, too, much faster than ever. The best part is that you don't need to go through the Custom Reports team anymore. You can do it all yourself in a few minutes. To get started with Fishbowl AI Insights, please contact your Fishbowl Account Manager. They'll be able to get you set up. I hope this helps. You are amazing! ### 14. Just...wow! **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan W. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Fishbowl Inventory?** We were looking for a platform to help us keep up with our inventory quantities, costs, ordering, and manufacturing. Before, we were doing this with a system that wasn't really designed to do this causing us to have to do a lot of these tasks by hand. Since adopting this system in February 2024, we have been so pleased with the results - even our CPA has said "your COGS have never been more accurate!" **What do you dislike about Fishbowl Inventory?** Fishbowl is dang smart, and justifiably complex because of all it can do. That said, getting used to the logic of it's layout is a learning curve. The UI is not as intuitive as I would anticipate for something available in 2024. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Fishbowl has helped a ton with all things inventory - particularly keeping up with item quantities, real-time part costs, inventory valuations, inventory locations, manufacturing costs, and ordering **Official Response from Robert Lockard:** > Right back at you! Just...wow! Thank you for your kind words and fair assessment of Fishbowl. It's always a good sign when your accountant heaps praise upon you. Your experience is what Fishbowl is all about: making it easier for SMBs to handle increasingly heavy loads of inventory, manufacturing, ordering, and more. Thank you for sticking with it despite the learning curve at the start. We've started offering in-depth training videos and making our implementation team even more available via remote training. When you have any questions about Fishbowl, we're happy to help with detailed documentation and knowledgeable support staff. You are wonderful, and I hope you have a great day! ### 15. Fishbowl application review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Fishbowl Inventory?** I and my Lupos Biotechnology team, are using Fishbowl Inventory Software to track our Manufactured inventory as a Company of utilizing thousands of Raw goods and selling hundreds of our finished goods. This software is really helpful in the terms of where, how much, when and what exactly I shipped to our clients. Additonally, Fishbowl seemed to be very helpful in pulling out different types of Reports which basically keeps a history of each and every unit entering and leaving our facility.The thing I like the most is that Fishbowl can never loose a single unit of my inventory. It has brilliant reporting options such as Lot history, Accounting, Monthly sales and purchase orders, Inventory Adjustment reports etc. Another thing which is appreciable is their Customer Support. Even though we have Intensified Protocoals as a Pharma Producers, still Every time we contact support is really helpful. They have very supportive team especially their Implementatio specalist- Joshua Willamson Who trained us throughout the software in a very detailed and brief manner. A big big thanks to Joshua Willamson and his team to simplify our Inventory management. **What do you dislike about Fishbowl Inventory?** I would say in the beginning, I was having a mindset that Fishbowl is bit complicated and Too detailed oriented However, As soon as we started using it, It seemed to be very useful in the terms of Our inventory management and our manufacturing procedures. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Fishbowl Has simplified our Inventory management system by reducing the human errors and paper work. **Official Response from Robert Lockard:** > Thank you! It means a lot to us at Fishbowl that you're having a positive experience with our software in your business. It is our intention to provide the most value possible by giving you access to all of the features you mentioned. And our support team will be delighted to hear how much you've enjoyed working with them. I'll make sure Joshua hears about your thoughtful review. Have a great day. ### 16. Good system, a few minor problems **Rating:** 4.5/5.0 stars **Reviewed by:** Rhys J. | Parts, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Fishbowl Inventory?** Detailed inventory, and easy to navigate. **What do you dislike about Fishbowl Inventory?** Gst to QB online was a nightmare to sort out but we got it eventually with the help of tech support **What problems is Fishbowl Inventory solving and how is that benefiting you?** Gst in Canada on sales orders, need that for tax purposes. **Official Response from Robert Lockard:** > Thank you for your review. You are wonderful. We're pleased to hear that our Support staff was able to resolve that issue for you. They're great to work with and so knowledgeable. We're eager to continue serving you with your inventory needs. And we'll work hard to strengthen our QuickBooks integration this year. Many great things are on the horizon. Thanks again. ### 17. An incredible tool for a growing business **Rating:** 4.5/5.0 stars **Reviewed by:** Whitney S. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Fishbowl Inventory?** Fishbowl has been an invaluable tool for us as we've grown over the past couple of years. I cannot imagine continuing to use QuickBooks Online for inventory management at our current scale. The support we received during setup was unbelievably helpful; I had as much help as I needed at every step. After the training we received, it became pretty intuitive to use. Even what we didn't explicitly learn we were able to figure out pretty quickly. And any roadblocks we hit are very quickly addressed by the support chat. **What do you dislike about Fishbowl Inventory?** Some of the integrations/reports we use don't exist natively in the software. Fortunately there are workarounds, i.e. third party integrations or continuing to use QuickBooks Online for reports. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Prior to using Fishbowl, our inventory management was almost solely manual. Our method of determining what products we needed to order was just to literally walk around and eyeball each product which is so wildly ineffecient and inaccurate. Fishbowl's tools to automatically create a PO for product we need, and the ability to set minimums for products, has been an enormous time saver and has undoubtedly made us much more effecienct. There are even inventory forecasting tools available but we haven't needed to use those yet. ### 18. I'm a 100% SATISFIED Customer! **Rating:** 5.0/5.0 stars **Reviewed by:** Zamin B. | Operations Coordinator and Administrator of Fishbowl, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Fishbowl Inventory?** The thing I like best about Fishbowl is the Customer Support we receive. Fishbowl Reps. are friendly, easy to talk to, willing to help, knowledgable and get the job done! Although fishbowl is not 100% intuitive, it is easy to use once you have received training and it integrates easily with other programs. We use it daily in our operations and it is a crucial part of our business. **What do you dislike about Fishbowl Inventory?** The thing I least like about Fishbowl is that if we are having network issues in the warehouse, the devices will record inaccurate numbers. I guess that's not the fault of Fishbowl, but I wish there was something that could be done in the program to prevent errors when we are having network issues. Furthermore, the program is not 100% intuitive. Anyone using Fishbowl should get some training first. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Fishbowl helps us to be more accurate in filling orders in order to serve out customers better along with increasing our speed when picking and packing our merchandise. It also helps to decrease human error that can cost us money along with our reputation with our customers. ### 19. So many features within one database **Rating:** 3.5/5.0 stars **Reviewed by:** Katie C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Fishbowl Inventory?** I really appreciate the ease of navigativing through the individual modules which helps with our process of receiving and delivering product. The multitude of ways to pick, pack and ship our product has helped us customize and streamline our process. I really like the shortcuts as well such as creating a duplicate Sales Order to expedite the creating of many similar orders. I also really appreciate the multiple areas of guidance if in need of help as we have a User's Manual, Chat and Training modules. **What do you dislike about Fishbowl Inventory?** The main thing I dislike about Fishbowl is that we have to buy individual packages to get certain features of the program. For example, we had to purchase a report layout that includes pictures for our Sales Orders. I wish that would already be included as we are already spending so much on the program itself. Also, it seems our Account Managers have been spread too thin as responses take a long time. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Fishbowl Inventory is solving our problems of getting all the product palletized and packed individually so it makes the process of QC and delivering mistake-proof. ### 20. Overall positive transition **Rating:** 4.0/5.0 stars **Reviewed by:** Adam N. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Fishbowl Inventory?** It has drastically improved our ability to expand business and keep track of orders allowing us to be more responsive to our customers' needs and have a better handle of our inventory. We are a small company and it's nice to have relativley quick access to support questions when they arise. We use it daily and it is our primary means of running our operation now. **What do you dislike about Fishbowl Inventory?** There are some simple UI fixes that could be made to substantially improve the experience. Implementation wasn't as smooth as I would ideally have liked due to us using QBO instead of QuickBooks Desktop, which most people seemed to be familiar with. Some questions problems surfaced later that could have been avoided with more thorough discussions up front. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Allows us to track open drop-ship orders and link together open purchase orders that have open sales orders waiting to be fulfilled. ### 21. Very robust and flexible solution **Rating:** 5.0/5.0 stars **Reviewed by:** Paul d. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Fishbowl Inventory?** We are a very small company with basic inventory needs, but Fishbowl will allow us to utilize many of their functional features as we continue to grow. **What do you dislike about Fishbowl Inventory?** It is a bit complex for our needs right now. Sort of a Ferrari, and currently only need a Chevy. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Centralized inventory due to our multiple locations helps keeps things organized. **Official Response from Robert Lockard:** > You rock! Thank you for choosing Fishbowl to meet your inventory management needs both now and in the future. It shows what a great planner you are to go with a solution that might seem like overkill right now, but that will serve you well for many years. Now you won't have to learn a whole new system when you need to gain access to additional features because Fishbowl can offer exactly what you need. Hopefully our documentation and support staff will be able to guide you through some of the more complex features in the software. I love your analogy because, like Ferraris, Fishbowl is for our ease. ;) ### 22. Fishbowl Advanced Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki J. | Full Charge Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Fishbowl Inventory?** I loved how easy it is to use not only for inventory, but sales orders, ordering from vendors, keeping up to date with cyce counting, creating orders ect... **What do you dislike about Fishbowl Inventory?** Once you do something and hit submit there is usually no going back. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Cycle counting, ordering product, customer sales orders, ordering from vendors, reconciling invoices. **Official Response from Robert Lockard:** > Our goal at Fishbowl is to be the total package, and we're glad to hear that we're providing the ease of use and feature set you need to keep everything up to date. That's a good point about often not being able to go back once you've hit submit. There are some things you can modify after the fact, such as what you mentioned about reconciling invoices and cycle counting items in your inventory. Plus, you can cancel or unissue sales orders after they've been issued. I hope that helps. Thank you for sharing your review! ### 23. While it has a lot of helpful functions, the ones I would need in place the most don't exist. **Rating:** 2.0/5.0 stars **Reviewed by:** Charlotte L. | Inventory Control Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Fishbowl Inventory?** The options to create our own names, locations, descriptions, etc for each product, with options for substitutions. Also the functionality of the order/picking/shipping modules are a time saver. **What do you dislike about Fishbowl Inventory?** There seem to be modules that don't quite work the way they should. When creating a BOM list for pulling certain parts, there seems to be an algorithm misstep to the inventory numbers. Also, it's incredibly frustration that one has to have a price in the "inventory" module in order to show up in certain reports, even when that price has already been listed in the "parts" and "product" modules. There's also no notifications that happen. Even if you request them. **What problems is Fishbowl Inventory solving and how is that benefiting you?** When pulling orders inventory is automatically removed. I can also pull reports to see what the fastest moving items are or what doesn't move at all. ### 24. FIshbowl Software Review **Rating:** 4.0/5.0 stars **Reviewed by:** Gilda M. | VP of Operations and Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Fishbowl Inventory?** It is a good software to keep inventory count up to date. The support team was great at helping me install the software. I use it every day. **What do you dislike about Fishbowl Inventory?** I wish i could be more specific with manufacture and work orders features and adjustments. **What problems is Fishbowl Inventory solving and how is that benefiting you?** It is helping with keeping all inventory in correct locations so that we have full visibility of where the inventory is as it can be on the water, in the air, at the decorator, in transit, etc.... **Official Response from Robert Lockard:** > Thank you for sharing your thoughts on how Fishbowl has helped your business. I also appreciate you voicing your question about manufacture orders and work orders. I have linked below to Fishbowl's Manufacture Order documentation article to hopefully explain how they work in Fishbowl. And you can bet that our support team is happy to answer your questions and help you make the most of specific manufacturing features. You rock! ### 25. Great Improvement from where we were but needs work still **Rating:** 3.5/5.0 stars **Reviewed by:** Carolina S. | Inventory Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Fishbowl Inventory?** The ability to easily add custom fields is very beneficial for creating custom data queries. This has allowed to more easily access data for weekly and monthly reporting. I love the ability to create custom queries. I enjoy that there are different options to contant customer support. I have often been able to readily resolve server issues through web chat. Overall Fishbowl has allowed our organization to automate a lot of order flow processes. **What do you dislike about Fishbowl Inventory?** The inventory reports not reflecting backdated transactions is incredibly chanelling for us as we rely solely on thirty party manufacturers to produce our product. **What problems is Fishbowl Inventory solving and how is that benefiting you?** With FishBowl we are now able to see all of our open orders regardless of the channel. That is something we previously were not able to do very easily. ### 26. Beginner Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos R. | Logistic/Warehouse Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Fishbowl Inventory?** I like the constant communication and weekly meetings. **What do you dislike about Fishbowl Inventory?** There is nothing that I dislike about Fishbowl at the moment. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Fishbowl is helping at cutting human error. By automating multiple tasks, human error is reduced significantly. **Official Response from Robert Lockard:** > Thank you for your kind words! We love hearing from wonderful customers like you, and we're inspired to keep working hard to satisfy all of your inventory management needs. We've built our software in a way that we hope to be able to grow with small businesses like yours and help you every step of the way from implementation to adding more advanced features to your repertoire as you need them. Have a happy Thanksgiving! ### 27. Small business operations software for tracking shelf life and other capabilities **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer W. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Fishbowl Inventory?** It is user friendly and simple to understand. **What do you dislike about Fishbowl Inventory?** The fact most stock reports do not have what you need. You must have custom reporting done. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Lot traceability, shelf life control FIFO/LIFO, and inventory availability **Official Response from Robert Lockard:** > Thank you for your kind and thoughtful review. You are awesome! It's wonderful to hear that Fishbowl is serving you well. We have good news about custom reporting. You'll be happy to know that there's a new AI resource (Fishbowl AI Insights), which makes it much easier to generate custom reports to meet your needs for both stock reports and every other kind of report in Fishbowl Advanced. We'll continue to make improvements like this to give you what you need. ### 28. Fishbowl is an easy program to implement & train people on. Has helped tremendously in out Shipping **Rating:** 5.0/5.0 stars **Reviewed by:** Cynde B. | Supply Chain and IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Fishbowl Inventory?** I love the Monitor View, with shorts.... **What do you dislike about Fishbowl Inventory?** Some of the reports dont work with our policies **What problems is Fishbowl Inventory solving and how is that benefiting you?** Helps with shipping issues, and also monitoring inventory for procurement **Official Response from Robert Lockard:** > We're so glad you find the Monitor module useful. You must be a really awesome user to have discovered the usefulness of watches on parts in Fishbowl! There are so many helpful things like that that we aim to give you in our software. I apologize that some of Fishbowl's reports haven't worked with your policies. The good news is that we have a new tool called Fishbowl AI Insights, which will most likely make report issues a thing of the past. Please contact your Account Manager to get started with this plugin, and then you'll be able to customize reports to meet your exact needs without needing to go through our Custom Reports team. Custom reports will be much faster and easier to generate, allowing you to use them in the exact ways that work for your business. And that's just scratching the surface of everything Fishbowl AI Insights can do for you. Learn more at the link below. ### 29. Solution for tracking lot numbers **Rating:** 4.0/5.0 stars **Reviewed by:** Reanna D. | Director of Accounting & Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Fishbowl Inventory?** The modules in Fishbowl are very easy to understand and use. It also offers lot tracking and expiry date tracking, which many software systems do not. Customer service has always been fantastic. We use this software daily and it is crucial for our daily operations. **What do you dislike about Fishbowl Inventory?** There is minimal customizations for the standard reports and to get a truly custom report, there is a hefty price associated with it. There were also some hiccups with integrations as new capabilities come out that some of the tech support was unable to resolve for me. **What problems is Fishbowl Inventory solving and how is that benefiting you?** We could not find a software previously that could effectively track lot numbers. Fishbowl checked that box for us. ### 30. A good solution for most business needs. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Fishbowl Inventory?** Fishbowl inventory is simple and built on a relational database using MySQL. There are loads of training materials available, and this combination allows for a quick to achieve and deep understanding of the software. Fishbowl works as an excellent CRM for order and inventory tracking. The system has a very clean layout, where it does not take long to know where to go to solve a task or problem. Connections to the software via API and import/export are extremely handy. I found the Fishbowl staff to be very pleasent and helpful on most all topics (albeit perhaps a bit understaffed). Great software, I am sure it will continue to grow, and at a later time, would be happy to adjust my review. **What do you dislike about Fishbowl Inventory?** Fishbowl's value as an MES is somewhat to be desired. I feel that in 2024, it is hard to justfy not including some pretty standard ERP functions when creating BoMs and work orders. Even though the software is easy to understand, it is not incredibly user friendly. I feel that many of the operations people perform day to day could be streamlined with dropdowns or auto sourcing. There also seems to be somewhat of a disconnect between modules involved in the same functions. For instance, the picking and shipping modules are unable to produce all the information that may exist on the sales order module. Not a big fan of paying for user seats. Nothing more irritating than needing to get some work done and the login limit has been reached. This is a payment scale that benifits the user with options, but requires much more interaction to maintain usability. Should not be a problem for smaller organizations. Finally, (one that has come up recently) the 'inventory tag' that applies to items treats them as seperate inventories, almost as if they are different parts with the same part number. The only place I have seen to view this 'tag' that defines them, is in the picking module, which makes it extraordinarly difficult to discover which items are which, since you cannot even view the tag number in the inventorys of the parts. (another example of disconnect between modules.) **What problems is Fishbowl Inventory solving and how is that benefiting you?** Fishbowl is allowing us to track inventory across the company. It allows us to schedule sales demand. Finally it allows us reporting, and generally high visibility of the former. ### 31. Great system but a few issues **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Fishbowl Inventory?** Fishbowl is really good at tracking inventory, sales, and purchasing. Easy to use. There is a lot of information that it tracks that is very helpful for reporting. Fishbowl has an amazing support staff that is easy to reach and knowledable about the software. It works really well with QBO. **What do you dislike about Fishbowl Inventory?** There are some issues with receiving/reconciling that can cause problems. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Fishbowl is really great at tracking inventory movement and usage. **Official Response from Robert Lockard:** > Thank you for your review of Fishbowl. We definitely aim to provide user-friendly, feature-rich software to great customers like you. If anyone has a question or concern about receiving/reconciling orders, we have written documentation and experienced support staff to help. You're awesome! ### 32. A highly capable, rock solid small to mid-size business solution **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Fishbowl Inventory?** Our business serves 600+ unique customers in North, Central, and South America and we carry 5000+ unique products with more being added every week. Fishbowl has easily kept up with our growth, provides high-end ERP functionality, and works all day everyday. We are able to use in multiple locations...and on laptops when out in the field. And on the rare occasion when we have had a Support question or issue, we have received fast, personal service to keep us humming along and focused on our business, not our inventory system. We also connect to QuickBooks Online for finances and directly to our website for on-line sales and have had very few issues. Without a hint of hyperbole I would say the use of Fishbowl has been one of the keys to the success of our business. We even get compliments from other business owners on how efficient and professional we are for a Small Business. **What do you dislike about Fishbowl Inventory?** Our only consistent issue with Fishbowl is that we have limited ability to refine the look and feel of our customer facing reports. For example, we would like to add ore information to our Sales Order Confirmation reports but need to change font size and rotate the report to landscape but cannot do ourselves. We can pay Fishbowl for the changes, and have done this, but it would be so much easier to be able to edit these ourselves. **What problems is Fishbowl Inventory solving and how is that benefiting you?** As a Distributor, our inventory is our whole company. Fishbowl allows us to easily 1) Receive in product, 2) keep track of all products in all locations, 3) provide real-time information for customer inquiries, 4) process orders, picks and shipments, and 5) keep our financials very clean and up to date. ### 33. Flexible and User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin N. | Vice President of Sales Development, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Fishbowl Inventory?** Easy to use and works well with multiple integration options **What do you dislike about Fishbowl Inventory?** Nothing - love it. I cannot think of a negative thig to say. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Integration issues **Official Response from Robert Lockard:** > Thank you very much. We're so glad that you find Fishbowl to be flexible and user friendly. And it's also wonderful to hear that our integrations are helping you so much. We will continue working hard to meet your inventory management needs far into the future. ### 34. Fishbowl advance inventory review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Fishbowl Inventory?** Posibility to partially pick manufacture orders; handling landed costs. **What do you dislike about Fishbowl Inventory?** Wrong calculation of the manufacture order with multilevel BoMs; limited inventory adjustment posibility; lack of needed reports and possibility to easily adjust them. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Having custom products, the possibility of partially picking the manufacture orders is crucial **Official Response from Robert Lockard:** > I'm glad to hear that the ability to partially pick manufacture orders has come in so handy for your business. That kind of flexibility is huge in manufacturing and inventory management. I'll be sure to relay your concerns to our developers to see about fixing them. We are constantly making improvements to our software, so we'll be happy to add those to the list. Thank you for bringing them up. For report creation and adjustments, I'm excited to share that they're about to get a whole lot easier. Fishbowl AI Insights has recently debuted, allowing users like you to quickly generate new reports by yourself and easily customize existing reports to meet your requirements. That should help a great deal. Thank you again for your thoughtful review! If you're willing, could you please contact me directly at rlockard [at] fbinv.com to give me specifics about the issues you're facing with manufacture orders and inventory adjustments? That way, I would be able to resolve them better. Thank you. ### 35. Affordable Platform for Sales and Inventory Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Fishbowl Inventory?** Many of the features of larger software providers, e.g. Netsuite, but at an affordable small/medium business price. **What do you dislike about Fishbowl Inventory?** Separate Quickbooks Online subscription and the sychronizing between the two is sometimes frustrating and also obscures the total cost. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Order placement and fulfilment. **Official Response from Robert Lockard:** > Thank you for sharing your review of Fishbowl. We love providing all the features that SMBs need without them needing to break the bank for an ERP. As for the QuickBooks Online integration, I apologize for the trouble you've been having with it. Hopefully the link below will help. It includes a number of options to help you troubleshoot and reconcile discrepancies between the two solutions. And we'll continue to make improvements to the integration to stabilize it and ensure data can flow from one to the other. You're awesome. ### 36. We are still in the training phase, but am very happy so far! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Fishbowl Inventory?** SO far, I have found the modules easy to navigate. The support and training is great. Our trainer is very patient and knowledgeable. **What do you dislike about Fishbowl Inventory?** As we are still in training, I can't say what I dislike yet. **What problems is Fishbowl Inventory solving and how is that benefiting you?** still in training **Official Response from Robert Lockard:** > Welcome to Fishbowl! It's such a pleasure to hear from wonderful people like you who are just getting started with our software. Our goal is to make sure you have all the support and training you need to succeed with our software. I'm glad to hear you have had a completely positive experience so far. You're in good hands with our support and implementation teams, and I'm sure you'll enjoy many benefits from using Fishbowl over the long term. ### 37. It's an excellent experience very smooth and easy functionality. **Rating:** 5.0/5.0 stars **Reviewed by:** Jacqueline O. | IT support, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Fishbowl Inventory?** tracking the inventory and keeping every item updated with correct counts and amounts. It is easy to add customers and vendors **What do you dislike about Fishbowl Inventory?** Not able to use QBO tax system with fishbowl. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Inventory control **Official Response from Robert Lockard:** > It always brightens our day to hear from satisfied customers like you. Thank you for sharing your thoughts on how Fishbowl has helped you. That's a good point about the Automated Sales Tax feature in QuickBooks Online. If I may be so bold, might I suggest that Avalara could help with this by integrating it with Fishbowl? We're always happy to keep working on things like this to serve you even better. ### 38. Gets the Job Done **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Fishbowl Inventory?** Fishbowl streamlines the process from start to finish. It is fairly user friendly to manage purchasing, inventory, production and manufacturing, and sales orders. Fishbowl's support team is also phenomenal and almost always is able to get me a solution to any issues we run in to. **What do you dislike about Fishbowl Inventory?** I wish it allowed for more report customization and the ability to automatically send me an email or some sort of notification when stock levels reached a certain order. We have also had some issues integrating Fishbowl with Shopify. It is not as easy or customizable as we would like. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Managing inventory, bills of materials, and production and keeping track of all sales and purchase orders. ### 39. Fishbowl is the best inventory software we've ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** Austin J. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Fishbowl Inventory?** Everything just works the way it is intended. Their chat support is always super quick to respond and fix any issues we encounter. **What do you dislike about Fishbowl Inventory?** Some things are not ready to go right out of the box and require more customization. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Our previous software didn't allow for lot tracking and the reporting was lacking. Fishbowl has solved both those problems, as well as more robust barcode printing and scanning. ### 40. We found Fishbowl to be helpful in streamlining our manufacturing process. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Fishbowl Inventory?** The support team usually can solve any problem that arises. **What do you dislike about Fishbowl Inventory?** Need an easier way to create a quote and save it as a "quote" only. **What problems is Fishbowl Inventory solving and how is that benefiting you?** We have one system where all 3 users we have here can go in and see the status at any time. **Official Response from Robert Lockard:** > Thank you very much. At Fishbowl, we work hard to provide the best support you can get for your software. Forgive me if I'm misunderstanding, but I believe you're talking about creating a sales order in reference to creating and saving a quote. I apologize if I'm speaking out of turn, but I believe you can save a sales order as an Estimate or quote by clicking the Save button rather than the Issue button in the Fishbowl interface. I don't mean to be overly simplistic if you're talking about a completely separate issue or if I'm missing something important. You may find the link below to our documentation on saving sales orders as Estimates or quotes helpful. You can even update a Sales Order report for an Estimate to display "Quote" at the top instead of "Estimate" by going into the Sales Order module options and clicking the Custom tab. Then enter "Quote" into the Estimate Report Title field. Like you said, our support team can usually help solve any problem that arises, and I hope you'll be able to get the assistance you need from them if this information isn't quite what you're looking for. Thanks again! ### 41. It gets the job done. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Fishbowl Inventory?** It's pretty easy to use at a basic level for a small company. ShipExpress is a great function. **What do you dislike about Fishbowl Inventory?** There is data you can see within the application that we would like to use, but cannot because it only exists in the back end of the application. The information shows up on pick module but cannot be printed out on a report. **What problems is Fishbowl Inventory solving and how is that benefiting you?** It is helping us formulate a better shipping procedure. If yo ufollow Fishbowls path. Sales orders, to picking to shipping. It makes sense and can be easy to use ### 42. Program works great and support is awesome. **Rating:** 4.5/5.0 stars **Reviewed by:** Makayla F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Fishbowl Inventory?** It's very user friendly. There are multiple shortcuts within fishbowl that you can use to do the same tasks. The support team is awesome and has always been able to assist with any issues we have. The program has multiple add ins that make working with other programs easy. We use this program everyday, and all day to look up inventory and to make sales to customers. The initital setup and learning curve for some of the employees is a bit time consuming, but ultimately becomes easy to use with practice. There are severalways to do the same task and each person can set their own general layout of how they view the screens. **What do you dislike about Fishbowl Inventory?** Fishbowl updates more than what seems necessary, and it doesn't always reconnect with our accounting software. We sometimes have to bring in our IT redepartment to correct the issue on our server. There is no way to see what has been deleted, and setting seperate program permissions for each user is kind of tricky and time consuming. **What problems is Fishbowl Inventory solving and how is that benefiting you?** We never had an inventory system until a couple years ago when we implemented fishbowl. We've now been able to keep track of what we actually have, and can know when we need to reorder items. Long gone are the days of running around looking for parts. We can input into the system the exact location of where each item is located in the warehouse and our showroom. The barcodes are useful for when we ring up a customer. ### 43. Good Distribution ERP System **Rating:** 4.0/5.0 stars **Reviewed by:** Glen L. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Fishbowl Inventory?** As a small, independent distributor, it can be difficult to find an ERP system with the capabilities I need, at a cost that fits my company. FishBowl can handle all the complexities of multi-location inventory management, purchasing, receiving, front-counter sales, drop-ship sales, COD and account sales, and the significantly complex pricing structures at Cupertino Supply. **What do you dislike about Fishbowl Inventory?** FishBowl isn't perfect. There are still issues that seem simple to solve, but remain in each new release. The most significant is FishBowl's inability to set a QuickBooks invoice to "to be emailed" status or "to be printed" status based on a customer preference. This is fundamental in every ERP system, but remains a gaping hole in the FishBowl product. As a result, I still use a third-party plug-in to set invoice delivery according to customer preference. Should have been addressed years ago. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Fishbowl is at the center of every transaction from purchasing to receiving to sales. ### 44. Solid inventory system for small to mid-size biz but has several quirks **Rating:** 4.0/5.0 stars **Reviewed by:** Adam R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Fishbowl Inventory?** For the price, Fishbowl Inventory is a powerful platform that is able to handle our large SKU list and part tracking in a rather complex use case. There is an easy workflow and the tech support team, while overwhelmed with calls, are incredibly friendly and helpful whenever we have an issue that we can't solve internally. It is the core of our daily operations. **What do you dislike about Fishbowl Inventory?** There are a number of programing quirks and bugs that require figuring out workarounds for our day-to-day operations. Integration with different platforms (Avalara, Salesforce, Quickbooks Online, etc) are available, but mapping capabilities vary drastically from platform to platform, and are severely limited in many cases. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Fishbowl Inventory offers us a unified inventory management system for our warehouse as well as pick, pack, and ship capabilities. It provides us with serial number, lot number, and expiration date tracking for medical devices and consumables with tracing abilities. ### 45. Fishbowl does a lot but doesn't do anything well **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2024 **What do you like best about Fishbowl Inventory?** It is customizable to some extent and can get the job done. **What do you dislike about Fishbowl Inventory?** It can take a lot to get the job done. Nothing is streamlined. There are parts and products that are linked together yet two separate things to set up and edit. If you don’t have manufacturing though it is 100% pointless to have both and makes a huge hassle to create or update parts. Imports and exports are far more complex than they should be and end up having limited capabilities. Documentation on them is not great. Printing barcodes directly from the software does not work. You have to export a pdf and print via Adobe or some other software. If you print a lot of barcodes, it is a huge hassle. If you edit a part’s details it doesn't update the part on the SO or PO. Notes from parts made on an SO don’t transfer to a pick slip and likewise notes on a PO don’t transfer to receiving meaning the warehouse cannot see if a salesperson put notes on any line items without having to check the SO or PO. They seem to nickel and dime you to death. Support is mediocre. You have to bounce all over the place to get anything done. You can’t click on a part to view, edit and move inventory. You can click on a part in one module to view and edit part details, but you must go to another module to update quantities or move. In the mobile app you can’t decide to “move all” inventory. You have to go to one module to see how much of the product you have, remember that number then go to another module to move from one location to another (if you don’t happen to have barcodes or both barcodes are not right next to each other, this will be a bunch of button clicking and typing) then you have to enter the quantity to move. If I’m in the part module looking at the quantity and location of a part why do I need to go to another module to select the quantity and location to move from? **What problems is Fishbowl Inventory solving and how is that benefiting you?** Keeping track of what's in our warehouse and as well as what is being ordered and sold from it. ### 46. Very challenging, with so many products after 6 months of using it we still don’t have it right **Rating:** 3.5/5.0 stars **Reviewed by:** Helene E. | Owner/administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Fishbowl Inventory?** It is a professional program and good customer service **What do you dislike about Fishbowl Inventory?** I still don't know a lot of the basics. Now that I have 6 months of history I still can't figure out an easy way to make an order. I don't like that if we have to make a credit to an invoice we can't do it on the original invoice. Many customers want to see their totals on their original invoice. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Running certain kinds of reports and giving automatic discounts have been very useful ### 47. The systems functions well. **Rating:** 4.0/5.0 stars **Reviewed by:** Tony F. | Purchaser, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Fishbowl Inventory?** the ease of use for purchase order and receiving stock. **What do you dislike about Fishbowl Inventory?** That yopu can't delete Items in the Inventory they can only be mad inactive. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Getting the Inventory location nailed down **Official Response from Robert Lockard:** > That's a good point you made about not being able to delete most parts but only make them inactive. I'd like to point out that it is possible to delete parts that don't have any associated products and that haven't been bought, sold, or used anywhere in the system. I think the logic behind not being able to delete most parts is that if they are on sales orders or purchase orders, it would cause problems to simply delete the parts. What would happen to them on those SOs and POs? By making them inactive, they can still show up in key places for accounting and inventory management purposes, but they won't be able to be added to new SOs or POs. I hope that helps. I'm happy to hear that Fishbowl's made it easier to generate POs, receive stock, and create inventory locations. Thank you for your review. ### 48. As an IT Professional, this software is very manageable! **Rating:** 4.5/5.0 stars **Reviewed by:** Nicholas D. | Technology Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Fishbowl Inventory?** While I don't use Fishbowl in the typical sense, managing this software is straightforward. There is a detailed knowledgebase available online, it's easy to work with support for anything beyond that. The server side of the application is easy to get started and backup/restore is quick. **What do you dislike about Fishbowl Inventory?** Customer support queues on the phone often take up to 2 hours before reaching someone. You can usually reach support in the mornings a bit quicker but after that it's a slog. The server software DOES require to have a user stay signed into the server (locked is fine). Fishbowl server DOES NOT RUN AS A SERVICE, so keep that in mind for your technical requirements and security requirements of your establishment **What problems is Fishbowl Inventory solving and how is that benefiting you?** Fishbowl Inventory keeps the rest of the business afloat, without it the company is at a standstill. It's THAT essential. ### 49. Better than a spreadsheet **Rating:** 3.5/5.0 stars **Reviewed by:** Nathan G. | Senior Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Fishbowl Inventory?** Consolidates records for PO, Receiving, Releasing, RMA, and reconciling. Tracks changes by user, date, etc allowing us to better understand areas of concern and training needs. **What do you dislike about Fishbowl Inventory?** QB sync is all or nothing an done dimensional and not usable for our needs. Reporting is satisfactory. Rogue transactions not placed by anyone show up on occasion. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Ease and better tracking and comparison of purchase to material release along with pricing. ### 50. Fishbowl Is Head and Shoulders better than Quickbooks Online Alone For My Business! **Rating:** 4.0/5.0 stars **Reviewed by:** derek l. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Fishbowl Inventory?** We are not able to process our sales orders/quotes and purchase orders more efficiently and more importantly we can research old orders for better than just QB alone. **What do you dislike about Fishbowl Inventory?** The Client Software has been challenging when working remotely, however, we are moving to the new and improved web based system that solves these issues for us and adds more features. **What problems is Fishbowl Inventory solving and how is that benefiting you?** Managing our inventory ## Fishbowl Inventory Discussions - [When will 21.2 be fixed](https://www.g2.com/discussions/43265-when-will-21-2-be-fixed) - 1 comment, 1 upvote - [How cheep are you? get far away from cheep solutions or you will ultimately pay the price](https://www.g2.com/discussions/31620-how-cheep-are-you-get-far-away-from-cheep-solutions-or-you-will-ultimately-pay-the-price) - 1 comment, 1 upvote - [How much does Fishbowl Inventory cost?](https://www.g2.com/discussions/how-much-does-fishbowl-inventory-cost) - 1 comment - [How does Fishbowl Inventory work?](https://www.g2.com/discussions/how-does-fishbowl-inventory-work) - 2 comments - [What is Fishbowl Inventory system?](https://www.g2.com/discussions/what-is-fishbowl-inventory-system) - 2 comments - [View Fishbowl Inventory pricing details and edition comparison](https://www.g2.com/products/fishbowl-inventory/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+05%3A50%3A26+-0500&secure%5Bsession_id%5D=6fda1986-bc34-4bf8-8344-0996bc347712&secure%5Btoken%5D=023f7a99a2e38c73751890ec9534977ae2e1edc8d19f3f2d02c169553c99c9b9&format=llm_user) ## Fishbowl Inventory Integrations - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rithum](https://www.g2.com/products/rithum/reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) ## Fishbowl Inventory Features **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Warehouse Definition** - Locations - Visualization - Warehouse Slotting **Barcode support** - Symbologies - Serialization - Standard formatting - Printing - Integrations **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking **Logistics** - Cross Docking - Receiving - Pick & Pack **Design** - Label formats - WYSIWYG editor - Color editor - Graphics import - 1D and 2D barcodes **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Analytics** - Worker performance - Error Tracking - Procurement analytics **Inventory Management** - Customer Portal - Cycle Counting **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing ## Top Fishbowl Inventory Alternatives - [Acctivate Inventory Software](https://www.g2.com/products/acctivate-inventory-software/reviews) - 4.0/5.0 (97 reviews) - [inFlow Inventory](https://www.g2.com/products/inflow-inventory/reviews) - 4.4/5.0 (54 reviews) - [Descartes Finale Inventory](https://www.g2.com/products/descartes-finale-inventory/reviews) - 4.8/5.0 (40 reviews)