FirstUp is an excellent tool for internal comms platform - it's easy to use, easy to implement and has a great number of features. It has been seamless to integrate into our existing workflows. Review collected by and hosted on G2.com.

The fact that I can't create custom blocks - so PDFs for example have to be in a long line and i would rather they were in small chunks. Review collected by and hosted on G2.com.

Awesome technology and great tool for engaging and connecting with workers across all levels of the organization Review collected by and hosted on G2.com.

Tool is overpowered for a company that isn't fully resourced to activate FirstUp's potential. I also found that the renewals team was fairly pushy. Review collected by and hosted on G2.com.

As part of a small team, it's crucial to provide timely, accurate, and engaging communications to our associates. Firstup makes it so easy to build meaningful content in an efficient manner. I also love the two-way communication capabilities! We are able to hear from our front-line workers, receive feedback, and create a welcoming and inclusive culture for all! Review collected by and hosted on G2.com.

I would like to see more creative capabilities, like different ways to incorporate images and graphics! But I'm sure there is still so much to learn and I am excited to explore opportunities within the platform. Review collected by and hosted on G2.com.

I like that it is an easy-to-learn platform Review collected by and hosted on G2.com.

I wish there were more features, like the Knowledge Hub, that came standard as part of the platform Review collected by and hosted on G2.com.

Being able to publish once and view on multiple channels Review collected by and hosted on G2.com.

Digital signage is not ideal and no photo upload/management Review collected by and hosted on G2.com.

Personalization options that are available. Review collected by and hosted on G2.com.

Some limitations with design and depth of structure Review collected by and hosted on G2.com.

The email builder is simple and easy to use. I like that people can subscribe to and unsubscribe from different channels/topics. Review collected by and hosted on G2.com.

I would like more functionality out of an intranet. We want a one-stop-shop for news, company information, collaboration, file storage, etc. We also want more sophisticated features from an email solution, including data cleansing, preference center, dynamic content (using contact fields to display personalized content to a user based on preferred language, region, function, etc.). As much as we wish it were different, our company is very reliant on email, so having more capabilities within the email tool would be so helpful. Review collected by and hosted on G2.com.

Good concept to unify email, online posting and push notifications from a single tool. Also great integration with our company's data. The WSYWIG design editor is great. Team has been pretty responsive to our requests to either add features or do custom things for our company.

Also LOVE the content microapps - which allow syndication of stories in multiple embedded scrollers/listings in our SharePoint/intranet.

Building and maintaining dynamic lists of employees based on every possible criteria is both incredibly flexible and user-friendly. Review collected by and hosted on G2.com.

Some basic UI/UX design things are missing or don't seem to have been tested or well thought-out. The building block templates available are pretty basic and could use a refresh. Their analytics reporting doesn't seem that well thought-out either. Review collected by and hosted on G2.com.

There are so many ways to slice and dice information for employees based on the channel and audience we want to reach. I manage 5 newsletters via Studio, and it cutting that time down to 30 minutes to pull my content instead of half a day is a game-changer. Review collected by and hosted on G2.com.

Sometimes the formatting isn't agreeable in an article when I copy and paste from Word (web version). A little frustrating to rework in Studio. Review collected by and hosted on G2.com.

Firstup is really very user-friendly platform for creating content. They also have made some great updates in the last few years that make setting up content and sending it out so much easier. The backend of the platform is really great and easy to navigate and use. Review collected by and hosted on G2.com.

I don't think the front end is the most user-friendly and doesn't do an excellent job of serving up content to our company. If your content is not "featured" (and everything can not be marked as "featured"), the chances of getting it seen by employees is slim to none. There is great potential in assisting with the navigation and deployment of the Firstup front end. Review collected by and hosted on G2.com.