--- title: Firstup Reviews meta\_title: 'Firstup Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 206 reviews by the users' company size, role or industry to find out how Firstup works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 206 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # Firstup Reviews & Product Details Visit Website Firstup’s mission is to improve the employee experience at every moment that matters. The Firstup intelligent communication platform empowers Comms, HR, and EX leaders to reach every employee and improve engagement with personalized omnichannel campaigns and real-time engagement data. Global enterprises such as Tesco, Providence, ADM, Ford, Colgate-Palmolive and Swissport use Firstup to connect millions of employees worldwide. Firstup’s vibrant community of over 3,000 communicators is committed to elevating the employee experience. Learn more at firstup.io. * * * Product Website Firstup Seller [Firstup](https://www.g2.com/sellers/firstup) Discussions [Firstup Community](https://www.g2.com/products/firstup/discuss) Languages Supported Afrikaans, Amharic, Arabic, Azerbaijani, Bengali, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, English, Estonian, Persian, Finnish, French, Irish, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Kannada, Georgian, Kazakh, Korean, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Sinhala, Slovak, Slovenian, Somali, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Chinese (Traditional), Maltese Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months [ View More Pricing Information ](https://www.g2.com/products/firstup/pricing) ## Firstup Integrations (14) What do users say about integrations? Verified by Firstup [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ADP Workforce Now ](https://www.g2.com/products/adp-workforce-now/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Communication ](https://www.g2.com/products/communication/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dayforce ](https://www.g2.com/products/dayforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") FinanceWire ](https://www.g2.com/products/financewire/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft ](https://www.g2.com/products/focus-microsoft/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft SharePoint ](https://www.g2.com/products/microsoft-sharepoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Concur ](https://www.g2.com/products/sap-concur/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP SuccessFactors HCM ](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ScreenCloud Digital Signage ](https://www.g2.com/products/screencloud-digital-signage/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Service Management ](https://www.g2.com/products/servicenow-it-service-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") UKG Ready ](https://www.g2.com/products/ukg-ready/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday HCM ](https://www.g2.com/products/workday-hcm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk ](https://www.g2.com/products/zendesk-2026-08-05/reviews) Show More KF Kevin F. Enterprise (\> 1000 emp.) 4/15/2026 "Effortless Employee Communication with Stellar Support" 4.5/5 What do you like best about Firstup? I find Firstup easy to use and it provides detailed analytics. It's straightforward to build robust and appealing content through a variety of block types. The initial setup was fairly easy, and we received good support from the Firstup team. Review collected by and hosted on G2.com. What do you dislike about Firstup? The analytics could be improved with more detailed information about user behaviors and trends. There could also be a little more customization and options with all the different block types. Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? Firstup solves audience building based on HR data and sending targeted communications. It's easy to use, offers detailed analytics, and enables building robust content with a variety of block types. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Anat H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anat H.") AH Anat H. Senior Social Media and Content Manager Enterprise (\> 1000 emp.) 11/18/2021 "FirstUp is a great way to get employees active on social" 5/5 What do you like best about Firstup? Nothing has changed- still love the company and the service it provides. Review collected by and hosted on G2.com. What do you dislike about Firstup? Nothing at the moment- love using them for their service. Easy to use. Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? We are building brand awareness and using our employees as advocates to promote the work that not only they are working on but that the company as a whole has achieved. Review collected by and hosted on G2.com. Show More 2/23/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ML Mikes L. Senior Accountant Information Technology and Services Small-Business (50 or fewer emp.) 9/4/2025 "Firstup; Approach that Unify Communication, but Limited Personalization Efficiency" 4.5/5 What do you like best about Firstup? Firstup is resourceful and impactful as it issues conventional engagement for employees in a workplace The app centralizes resources, messages and updates in a single space that is accessible to all members Firstup operates remotely, where employees in office snd different locations can engage and share information The app uses intelligence to tailor make content based on user experiences or feedback Review collected by and hosted on G2.com. What do you dislike about Firstup? Firstup has multiple features and versions that makes the digital interaction overwhelming Setting up Firstup demands more technical help to streamline business communication Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? Firstup is a pivotal approach that we use for easy access of updates, resources and announcements. Every employee gets timely updates from this app, whether in the office or remotely We personalize individual users with the specific communication, where relevance and preferences are expressed and considered Firstup ensure no information overrides or overlaps and this increases relevant communication Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sunnysher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunnysher H.") SH Sunnysher H. Digital Marketing Expert Medical Practice Small-Business (50 or fewer emp.) 9/23/2025 "Fostering Employees Communication with Firstup, Despite the Price Inefficiencies" 4.5/5 What do you like best about Firstup? Firstup helps us i. Acquiring personalized individual content, that makes messages remain relevant and accessible The app has effective multi channel delivery capabilities, where one can receive them through emails and mobile phones through apps The admin tool and dashboard are very efficient and assertive We get open messages and feedback, that helps us capture information concerning our customers Review collected by and hosted on G2.com. What do you dislike about Firstup? Prices are personalized, and this makes them lack transparency and understanding Searching for old messages is also problematic, with complex navigation issues Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? Firstup ensure that every employee get instant communication on time, for online and hybrid employees The personalization of information ensure there is no overload, snd precise publication is done for specific tasks Firstup offers a specific space for planning communication and ensuring that employees air their concerns precisely Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Bradley C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bradley C.") BC Bradley C. Director of Marketing and Communications Enterprise (\> 1000 emp.) 7/31/2025 "Strong Omni-Channel Employee Comms Option" 4.5/5 What do you like best about Firstup? Firstup allows us to easily communicate with desked and non-desked employees with ease via email, app, and intranet. Review collected by and hosted on G2.com. What do you dislike about Firstup? Firstup identifies whether an employee should receive a communication via email or the app. They recently changed the app notification options to make it less likely to send a push notification and more like to just put a notification within the app. I don’t think as many employees engage with the notifications now. Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? Our workforce is split between desked employees who check email and production employees who do not have email. Firstup allows us to communicate directly with both audiences and a personalized and efficient way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite KC Katie C. Communications Specialist Enterprise (\> 1000 emp.) 9/10/2024 "Love Firstup" 5/5 What do you like best about Firstup? I would say the same, plus the addition of new reporting functionality and AI are incredibly helpful for our needs. Review collected by and hosted on G2.com. What do you dislike about Firstup? We are still having some issues with the search function on our internal site. However, the search function via the studio side has been great. I also think the creation of custom distribution lists could be more intuitive - I've had a few teammates find it complicated and confusing to manage when they have lists that are constantly fluctuating. Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? Connecting with employees in over 70 different countries and sharing company information easily and effectively. Review collected by and hosted on G2.com. Show More 8/4/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Mining & Metals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mining & Metals") AM Verified User in Mining & Metals Mid-Market (51-1000 emp.) 1/22/2024 "Still the right successful internal comms tool" 5/5 What do you like best about Firstup? We have spent more time recently utilizing the stories across our sister companies, and Firstup allows for them to remain as the author but also makes it very easy to have comprehensive storytelling across the opcos Review collected by and hosted on G2.com. What do you dislike about Firstup? If there could be more of an admin/reporting level that isn't a content creator. I supervise someone who is responsible for content creation, but I wasn't able to easily look on the back end their metrics without having full access. Otherwise, it is still the right tool and I highly recommend it Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? Firstup enables us to reach our employees passively and actively, and allows them to submit stories as well. The two way communication is so meaningful to connect our employees across shifts and geography Review collected by and hosted on G2.com. Show More 8/5/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite MG Michael G. Enterprise (\> 1000 emp.) 12/15/2023 "FirstUp is THE digital employee experience platform" 5/5 What do you like best about Firstup? FirstUp just introduced Journeys, which allows administrators to automate messaging to tailor fit the employment experience for individuals. Review collected by and hosted on G2.com. What do you dislike about Firstup? I would like the ability to pin critical messages, and I would like employees to be able to share some of their Journeys posts to outside social media, such as birthdays and employment anniversary messages. Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? FirstUp solves the problem of issuing timely information without having to wait on the scedule of a weekly printed newsletter. This lets us reach employees with critical information quickly. Review collected by and hosted on G2.com. Show More Response from Chuck Gose of Firstup [Editedit](https://www.g2.com/survey_responses/firstup-review-9016707/official_response/edit) Michael - I'm delighted to hear that Firstup has been a valuable tool for your organization's communication needs. Thanks for the feedback about the lack of ability to pin critical messages and will take that into consideration as we continue to improve our platform. And while print still has a place in comms, no one should have to wait for important company news. Thanks for taking the time to leave a review! 8/4/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite JT Jennifer T. Manager, Corporate Communications Mid-Market (51-1000 emp.) 10/31/2023 "Firstup is a exceptional platform with the best employees and customer service" 5/5 What do you like best about Firstup? Their customer teams are top-notch. Always willing to jump on a call and walk you through a task. The platform is so easy to use and helps tremendously with employee communications and engagement. Review collected by and hosted on G2.com. What do you dislike about Firstup? Nothing! Firstup constantly takes feedback into consideration when developing and employing new features. Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? We've seen in increase in engagement with our Firstup platform, and the ease of employee communications is wonderful. Review collected by and hosted on G2.com. Show More Response from Chuck Gose of Firstup [Editedit](https://www.g2.com/survey_responses/firstup-review-8789914/official_response/edit) Jennifer - thank you for your kind words! We're glad to hear that our platform has helped improve employee communications and engagement for your organization. 8/1/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") II Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 12/19/2023 "Highly effective employee experience platform" 4.5/5 What do you like best about Firstup? Translated video captions is important functionality we asked for and has now been introduced - thank you! Review collected by and hosted on G2.com. What do you dislike about Firstup? The publishing experience for user-generated content can be improved, especially image editing; introducing name tagging in post content is essential (it can be done in comments, so why not elsewhere?); and FirstUp is missing a trick by not seriously considering employee recognition features/functionality (e.g. e-card to employee that also notifies their manager) as another integrated offering that would allow companies to retire or consolidate other employee tools that provide this. Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? Alignment with the company's strategic priorities - employees now have one single platform for engaging in company news and information and with other colleagues Diversity, equity and inclusion - more employees are able to connect with the company and each other thanks to the mobile app/experience, which enhances inclusion and belonging Review collected by and hosted on G2.com. Show More Response from Chuck Gose of Firstup [Editedit](https://www.g2.com/survey_responses/firstup-review-9017161/official_response/edit) "Shall we play a game?" Love that Firstup is "game changing" for your organization. It's all about delivering a great employee experience, with or without technology. And glad that we can help your employees align with strategic priorities. 5/6/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Firstup? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Firstup ](https://www.g2.com/products/firstup/discussions/new) GU Guest User What is Firstup used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-firstup-used-for) GU Guest User What are the benefits and challenges of using Firstup for employee communication, and what improvements would you recommend? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-firstup-for-employee-communication-and-what-improvements-would-you-recommend) [ View all Discussions ](https://www.g2.com/products/firstup/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 17 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/firstup/pricing) Firstup Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_30ae13d417b359fa1b5e4d4738c281b5/poppulo-employee-experience.png "Product Avatar Image") Poppulo Employee Experience 4.4/5(224) [ Compare Now ](https://www.g2.com/compare/firstup-vs-poppulo-employee-experience) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cff85563ae537651f18f742f45c4ecae/staffbase.png "Product Avatar Image") Staffbase 4.6/5(248) [ Compare Now ](https://www.g2.com/compare/firstup-vs-staffbase) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c2fa3daba7799afa6c3f516159440f53/workvivo.png "Product Avatar Image") Workvivo 4.8/5(2,684) [ Compare Now ](https://www.g2.com/compare/firstup-vs-workvivo) ##### ##### Firstup Features Information Distribution News Feed Newsletter Notifications Employee Engagement Employee Generated Content Confirmation Comments Newsletter Interface Features - Internal Newsletter Software Design Newsletter Management Features - Internal Newsletter Software Archive [ View More Features ](https://www.g2.com/products/firstup/features) ## Top-Rated Alternatives [ ![Workvivo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Workvivo") Workvivo 4.8/5(2,684) ](https://www.g2.com/products/workvivo/reviews) [ ![Staffbase](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Staffbase") Staffbase 4.6/5(248) ](https://www.g2.com/products/staffbase/reviews) [ ![Poppulo Employee Experience](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Poppulo Employee Experience") Poppulo Employee Experience 4.4/5(224) ](https://www.g2.com/products/poppulo-employee-experience/reviews) [ View All Alternatives ](https://www.g2.com/products/firstup/competitors/alternatives) ##### Categories on G2 [Employee Experience](https://www.g2.com/categories/employee-experience)[Employee Communications](https://www.g2.com/categories/employee-communications)[Enterprise Social Networking (ESN)](https://www.g2.com/categories/enterprise-social-networking-esn) [Employee Experience](https://www.g2.com/categories/employee-experience)[Employee Communications](https://www.g2.com/categories/employee-communications)[Enterprise Social Networking (ESN)](https://www.g2.com/categories/enterprise-social-networking-esn)[Internal Newsletter Software](https://www.g2.com/categories/internal-newsletter-software)[Frontline Worker Communication Platforms](https://www.g2.com/categories/frontline-worker-communication-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best speech-to-text app for large corporate use](https://www.g2.com/discussions/best-speech-to-text-app-for-large-corporate-use)[What are the highest rated property restoration software platforms for managing disaster recovery and damage restoration projects?](https://www.g2.com/discussions/what-are-the-highest-rated-property-restoration-software-platforms-for-managing-disaster-recovery-and-damage-restoration-projects)[What are the best Acumatica consulting partners for manufacturing firms with complex multi-warehouse and multi-entity requirements?](https://www.g2.com/discussions/what-are-the-best-acumatica-consulting-partners-for-manufacturing-firms-with-complex-multi-warehouse-and-multi-entity-requirements) [Which CAD viewers handle large, complex models without lag while still maintaining strong DWG file compatibility?](https://www.g2.com/discussions/which-cad-viewers-have-the-cleanest-most-lightweight-interface-while-still-delivering-professional-grade-viewing-for-dwg-step-and-3d-files)[What handwritten notes solutions minimize implementation risks and support smooth adoption for non-technical teams?](https://www.g2.com/discussions/what-handwritten-notes-solutions-minimize-implementation-risks-and-support-smooth-adoption-for-non-technical-teams)[Pros and Cons Details](https://www.g2.com/products/firstup/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)