--- title: Firstup Reviews meta_title: 'Firstup Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 206 reviews by the users' company size, role or industry to find out how Firstup works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 206 scale: '5' date_modified: '2026-08-09' parent_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # Firstup Reviews **Vendor:** Firstup **Category:** [Employee Communications Software](https://www.g2.com/categories/employee-communications) **Average Rating:** 4.4/5.0 **Total Reviews:** 206 ## About Firstup Firstup’s mission is to improve the employee experience at every moment that matters. The Firstup intelligent communication platform empowers Comms, HR, and EX leaders to reach every employee and improve engagement with personalized omnichannel campaigns and real-time engagement data. Global enterprises such as Tesco, Providence, ADM, Ford, Colgate-Palmolive and Swissport use Firstup to connect millions of employees worldwide. Firstup’s vibrant community of over 3,000 communicators is committed to elevating the employee experience. Learn more at firstup.io. ## Firstup Pros & Cons **What users like:** - Users find Firstup to be **easy to use** and intuitive, enhancing employee communications effortlessly. (82 reviews) - Users appreciate the **variety of options** FirstUp offers for creating and publishing engaging content seamlessly. (50 reviews) - Users appreciate the **effective communication** that Firstup fosters, enhancing engagement and collaboration across all team members. (48 reviews) - Users value the **efficient communication tools** of Firstup, enhancing engagement and collaboration across dispersed teams. (44 reviews) - Users value the **effective employee engagement** facilitated by Firstup, enhancing communication and resource accessibility across teams. (43 reviews) - Experience (37 reviews) - Collaboration (34 reviews) - Customer Support (34 reviews) - Employee Engagement (32 reviews) - Communication Efficiency (29 reviews) **What users dislike:** - Users express concern over **missing features** like event calendars, affecting usability and meeting customer requests. (37 reviews) - Users experience **reporting issues** due to bugs and quirks that hinder functionality and project progress. (26 reviews) - Users find **limited customization options** on Firstup hinder their ability to fully personalize the platform. (17 reviews) - Users find the **limited features** of Firstup restrictive, impacting engagement and needing technical help for setup. (17 reviews) - Users find **organizational challenges** with Firstup, as multiple features and setups can overwhelm and require extensive support. (16 reviews) - Users find the **onboarding process confusing** , suggesting a need for better tutorials and streamlined setup for newcomers. (14 reviews) - Lack of Features (14 reviews) - Content Management (13 reviews) - Users express frustration with the **insufficient details** provided in Firstup, impacting functionality and customization options. (13 reviews) - Users face **technical issues** like bugs and outages that hinder project progress and create frustrating workarounds. (13 reviews) ## Firstup Reviews ### 1. Efficient and easy to learn **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Firstup?** It’s efficient to use, it’s pretty user friendly. Easy to understand **What do you dislike about Firstup?** Sometimes is a little hard to sign into… **What problems is Firstup solving and how is that benefiting you?** Ineffective reaching out to employees for sign ups, acknowledgments exc. ### 2. Good, but hard to get our agency to adapt. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2017 **What do you like best about Firstup?** I like that everyone in the agency can post on it. There are also visuals and push notifications. It's nice to be able to have all of our information and announcements located in one place. **What do you dislike about Firstup?** You can target push notifications or posts to specific regions. For example, not every event that occurs in our New York office occurs in our California offices. I also wish that you could search for posts. Once a post gets covered with more posts, it is hard to find. **Recommendations to others considering Firstup:** Make it more targeted. **What problems is Firstup solving and how is that benefiting you?** Trying to eliminate the amount of group emails that are sent, but I don't think we have enough of an adoption rate to see the benefits. We still have to make a post on Social Chorus and then also send out and email with a link to Social Chorus. Some people just ignore the fast that we use it. ### 3. Limited exposure & understanding **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2015 **What do you like best about Firstup?** The concept of sharing information is valuable. I don't use it often however the few times I have there have been some interesting articles. **What do you dislike about Firstup?** Accessibility. I enjoy the information shared however I don't actively seek to read it. In fact I forget it is there until I'm prompted in my e-mail to participate. **What problems is Firstup solving and how is that benefiting you?** I don't know. ## Firstup Discussions - [What are the benefits and challenges of using Firstup for employee communication, and what improvements would you recommend?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-firstup-for-employee-communication-and-what-improvements-would-you-recommend) - [What is Firstup used for?](https://www.g2.com/discussions/what-is-firstup-used-for) - [View Firstup pricing details and edition comparison](https://www.g2.com/products/firstup/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+05%3A30%3A25+-0500&secure%5Bsession_id%5D=a4d7b4fc-bfcf-40cf-95c6-2669d4c9165e&secure%5Btoken%5D=46d7c8e26401400ef8aa979028cc3a02bb9e7bcba913d8749f3ce0990d6c9029&format=llm_user) ## Firstup Integrations - [Communication](https://www.g2.com/products/communication/reviews) - [FinanceWire](https://www.g2.com/products/financewire/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Firstup Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing - Mass Notifications - Alerts/Notifications **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Content & Community Features - Enterprise Social Networking (ESN)** - Gamification - Community Building - Knowledge Sharing - User Generated Content **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication - Multi-Channel Communication **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat - Mobile Access - Real-Time Chat - Live Chat **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **People Analytics - Employee Experience Software** - Action Plan - Productivity - Individual Development Plans **Admin & Reporting Features - Enterprise Social Networking (ESN)** - Content Moderation - Polls & Surveys - Content Management - Analytics & Reporting - User Management - Contact Management - Newsletter Management - Email Management - Calendar Management - Workflow Management - Meeting Management **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation - Newsletter Management - Content Management - Email Management - Visitor Management - Communication Management - Screensaver Management - Calendar Management - Document Management - Knowledge Management - Task Management - Campaign Management - Workflow Management - File Management **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building - Negative Feedback Management - Communication Management **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing - File Sharing **Agentic AI - Enterprise Social Networking (ESN)** - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Search/Filter - Event Calendar - Employee Database - Activity Dashboard - Tagging - Customizable Templates - Discussions/Forums - Document Storage - Drag & Drop - API - Role-Based Permissions - Real-Time Updates - Data Import/Export - Reporting & Statistics - Access Controls/Permissions - Commenting/Notes - AI Copilot - Customizable Branding - Employee Photos - Activity Tracking - Transcripts/Chat History - Mobile Alerts - Single Sign On - Engagement Tracking - Blogs - @mentions **Additional Functionality** - Search/Filter - Event Calendar - Employee Database - Activity Dashboard - Tagging - Customizable Templates - Discussions/Forums - Document Storage - Drag & Drop - API - Role-Based Permissions - Real-Time Updates - Data Import/Export - Reporting & Statistics - Access Controls/Permissions - Commenting/Notes - AI Copilot - Customizable Branding - Employee Photos - Activity Tracking - Transcripts/Chat History - Mobile Alerts - Single Sign On - Engagement Tracking - Blogs - @mentions **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations - Social Media Integration **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction - Multi-Language **Additional Functionality** - Event Calendar - Live Streaming - Digital Signage - Chat/Messaging - Employee Directory - Single Sign On - Audience Targeting - Customizable Branding - Employee Communities - Access Controls/Permissions - API - Audio/Video Messaging - Collaboration Tools - Surveys & Feedback - Reporting & Statistics - Quizzes - AI Copilot - Scheduled Messaging - Read Receipts - Multi-Channel Communication - Secure Data Storage - Space Reservation - Customizable Templates - Compliance Tracking - Employee Engagement - Real-Time Updates - Generative AI - Employee Onboarding - Activity Dashboard - Customizable Forms - Search/Filter - Employee Database - Tagging - Discussions/Forums - Document Storage - Drag & Drop - Role-Based Permissions - Data Import/Export - Commenting/Notes - Employee Photos - Activity Tracking - Transcripts/Chat History - Mobile Alerts - Engagement Tracking - Blogs - @mentions ## Top Firstup Alternatives - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,617 reviews) - [Staffbase](https://www.g2.com/products/staffbase/reviews) - 4.6/5.0 (246 reviews) - [Poppulo Employee Experience](https://www.g2.com/products/poppulo-employee-experience/reviews) - 4.4/5.0 (214 reviews)