--- title: Firstup Reviews meta\_title: 'Firstup Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 206 reviews by the users' company size, role or industry to find out how Firstup works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 206 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # Firstup Reviews & Product Details Visit Website Firstup’s mission is to improve the employee experience at every moment that matters. The Firstup intelligent communication platform empowers Comms, HR, and EX leaders to reach every employee and improve engagement with personalized omnichannel campaigns and real-time engagement data. Global enterprises such as Tesco, Providence, ADM, Ford, Colgate-Palmolive and Swissport use Firstup to connect millions of employees worldwide. Firstup’s vibrant community of over 3,000 communicators is committed to elevating the employee experience. Learn more at firstup.io. * * * Product Website Firstup Seller [Firstup](https://www.g2.com/sellers/firstup) Discussions [Firstup Community](https://www.g2.com/products/firstup/discuss) Languages Supported Afrikaans, Amharic, Arabic, Azerbaijani, Bengali, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, English, Estonian, Persian, Finnish, French, Irish, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Kannada, Georgian, Kazakh, Korean, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Sinhala, Slovak, Slovenian, Somali, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Chinese (Traditional), Maltese Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months [ View More Pricing Information ](https://www.g2.com/products/firstup/pricing) ## Firstup Integrations (14) What do users say about integrations? Verified by Firstup [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ADP Workforce Now ](https://www.g2.com/products/adp-workforce-now/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Communication ](https://www.g2.com/products/communication/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dayforce ](https://www.g2.com/products/dayforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") FinanceWire ](https://www.g2.com/products/financewire/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft ](https://www.g2.com/products/focus-microsoft/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft SharePoint ](https://www.g2.com/products/microsoft-sharepoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Concur ](https://www.g2.com/products/sap-concur/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP SuccessFactors HCM ](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ScreenCloud Digital Signage ](https://www.g2.com/products/screencloud-digital-signage/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Service Management ](https://www.g2.com/products/servicenow-it-service-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") UKG Ready ](https://www.g2.com/products/ukg-ready/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday HCM ](https://www.g2.com/products/workday-hcm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk ](https://www.g2.com/products/zendesk-2026-08-05/reviews) Show More ![Katrina N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katrina N.") KN Katrina N. Social Media Leader Enterprise (\> 1000 emp.) 11/23/2021 "Highly likely to recommend to others." 3/5 What do you like best about Firstup? The customer service is great, but the product pipeline has not changed to account for updates that our business needed e.g. dynamic personalization, etc Review collected by and hosted on G2.com. What do you dislike about Firstup? It would be great if FirstUp could also offer personalization to serve up personalized posts that might appeal to them, versus us having to provide that manually. It would be great if FirstUp could integrate with an AI messaging company and suggest messaging when a link is added to be shared, so a variety of messaging is presented. Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? We can provide approved Review collected by and hosted on G2.com. Show More 8/4/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Leah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leah S.") LS Leah S. Manager, Internal Communications & Engagement Enterprise (\> 1000 emp.) 4/24/2025 "Powerful tool, not right for everyone" 3/5 What do you like best about Firstup? Awesome technology and great tool for engaging and connecting with workers across all levels of the organization Review collected by and hosted on G2.com. What do you dislike about Firstup? Tool is overpowered for a company that isn't fully resourced to activate FirstUp's potential. I also found that the renewals team was fairly pushy. Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? FirstUp is our central tool for all things employee communications across our US population (we did not launch globally). With this, we leveraged FirstUp for employee email, intranet, and digital signs across facilities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MR Meg R. Internal Communications Digital Content Manager Enterprise (\> 1000 emp.) 5/22/2025 "Firstup conference" 3/5 What do you like best about Firstup? Personalization options that are available. Review collected by and hosted on G2.com. What do you dislike about Firstup? Some limitations with design and depth of structure Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? Helping us reach a very dispersed group Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kate B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate B.") KB Kate B. Employee Communications, Channels and Content Lead Enterprise (\> 1000 emp.) 10/3/2024 "Would like more functionality" 3/5 What do you like best about Firstup? The email builder is simple and easy to use. I like that people can subscribe to and unsubscribe from different channels/topics. Review collected by and hosted on G2.com. What do you dislike about Firstup? I would like more functionality out of an intranet. We want a one-stop-shop for news, company information, collaboration, file storage, etc. We also want more sophisticated features from an email solution, including data cleansing, preference center, dynamic content (using contact fields to display personalized content to a user based on preferred language, region, function, etc.). As much as we wish it were different, our company is very reliant on email, so having more capabilities within the email tool would be so helpful. Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? Social outlet for employees which is nice due to the size of our remote workforce. The email tool is heavily used to target communications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 12/13/2023 "Engaged User Experience" 3/5 What do you like best about Firstup? I like our success managers and the opportunity to cross-pollinate content across several platforms. I also really like the community site. It offers a lot of great ideas. Review collected by and hosted on G2.com. What do you dislike about Firstup? I dislike the lack of communications regarding platform changes. I understand there will be updates but upgrades where it changes the look and feel of the platform should be communicated before they go into effect, not day of. I also dislike the lack of options to revert back to previous upgrades. Since this upgrade our commenting engagement has gone down drastically but there is no option to revert back to our previous version. I also dislike the lengthy issues tracker process. We've been going back and fourth for over 5 months about one issue and a solution has yet to be found. Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? Providing a more modern space for the enterprise internet. Review collected by and hosted on G2.com. Show More Response from Chuck Gose of Firstup [Editedit](https://www.g2.com/survey_responses/firstup-review-9006559/official_response/edit) Thank you for sharing your positive experiences with our success managers and the community site. We understand the frustration with the lack of communication regarding platform changes and the challenges in reverting back to previous upgrades. We are actively working to improve our communication process and provide more flexibility in reverting back to previous versions. Your feedback is valuable to us, and we will use it to enhance your experience with Firstup. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Enterprise (\> 1000 emp.) 3/5/2021 "Good tool, plenty of room for improvement" 3/5 What do you like best about Firstup? The ease of social sharing and integration within our marketing tech stack Review collected by and hosted on G2.com. What do you dislike about Firstup? Reporting capabilities, email template flexibility Review collected by and hosted on G2.com. Recommendations to others considering Firstup: Make sure you're clear on what your use case is to understand if this tool is the right tool for you. Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? Activating our employee base to amplify our messages in the market. Our social results are off the charts! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 8/20/2019 "Expensive for What You Get" 2.5/5 What do you like best about Firstup? I like the ability to send broadcasts to our user base, and the ease of use on the user side isn't too bad. Review collected by and hosted on G2.com. What do you dislike about Firstup? Images regularly don't work with users share to LinkedIn and Twitter. We've pointed this out to Dynamic Signal several times. Sometimes they blame it on us, other times it's a "known issue" that they're troubleshooting, but they haven't followed up as promised. And their pricing has drastically increased since we last signed a contract with them, making renewal a tough sell, especially with known issues that impact functionality. Review collected by and hosted on G2.com. Recommendations to others considering Firstup: Make sure you look at the UI for admins as well as for employees. The admin UI is not intuitive, and is overly complex compared to other similar solutions. Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? We use Dynamic Signal as an employee advocacy tool to get our employees sharing content on their social networks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") UI Verified User in Information Services Small-Business (50 or fewer emp.) 8/1/2018 "Helped spreading the word!" 3/5 What do you like best about Firstup? With it's ability to update team with regular content to post on social media it helped letting so many people about us via trusted friends and resulted in good number of leads. Review collected by and hosted on G2.com. What do you dislike about Firstup? We used it for a the dedicated purpose mentioned above and didn't go in depth about, so I can't think of any disadvantages! Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? Branding and spread word of mouth about our services Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") AP Verified User in Public Relations and Communications Mid-Market (51-1000 emp.) 8/2/2016 "Simple content sharing platform, little analytics capabilities" 3/5 What do you like best about Firstup? SocialChorus is a simple content sharing platform. The ease of access to the platform, the automation and scheduling of posts, the automatically added hashtag(s) and the ability for users to submit their own content for review are among the platform's features. Review collected by and hosted on G2.com. What do you dislike about Firstup? The platform's tracking and analytics are minimal. "Reports" are available for download that manual tracks each post or each person in an Excel spreadsheet, making any kind of analysis tedious, manual therefore generally inaccessible. The platform also doesn't allow for customized email blasts to members to highlight certain posts or initiatives. The Submit Content feature also doesn't autopopulate images, just texting, making multimedia posts manual in nature. The site was also only available on desktop, adding an additional step to most social sharing. Review collected by and hosted on G2.com. Recommendations to others considering Firstup: For a simple social sharing platform, SocialChorus is adequate. However, mobile sharing, customization of posts, emails, audiences and even basic analytics are lacking and something users should know before they start working with this platform. Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? The contract was initiated to solve a need of giving a community of advocates ease of access to sharing pre-selected content about the brand for which they worked. SocialChorus allowed users to share content from the brand, their fellow advocates and the program management team easily across multiple platforms. The benefits of using the platform including amplified and coordinated social reach for the program. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Katy P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katy P.") KP Katy P. Senior Copywriter Public Relations and Communications Mid-Market (51-1000 emp.) 5/11/2016 "Adequate platform but doesn't do everything you need" 3/5 What do you like best about Firstup? Ability to share content with a group for them to share with their networks Review collected by and hosted on G2.com. What do you dislike about Firstup? No community aspect for community members to communicate within the platform Review collected by and hosted on G2.com. What problems is Firstup solving and how is that benefiting you? Streamlining the sharing of content with third-party advocates. The benefit is more content was shared and trackable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Firstup? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Firstup ](https://www.g2.com/products/firstup/discussions/new) GU Guest User What is Firstup used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-firstup-used-for) GU Guest User What are the benefits and challenges of using Firstup for employee communication, and what improvements would you recommend? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-firstup-for-employee-communication-and-what-improvements-would-you-recommend) [ View all Discussions ](https://www.g2.com/products/firstup/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 17 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/firstup/pricing) Firstup Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_30ae13d417b359fa1b5e4d4738c281b5/poppulo-employee-experience.png "Product Avatar Image") Poppulo Employee Experience 4.4/5(224) [ Compare Now ](https://www.g2.com/compare/firstup-vs-poppulo-employee-experience) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cff85563ae537651f18f742f45c4ecae/staffbase.png "Product Avatar Image") Staffbase 4.6/5(248) [ Compare Now ](https://www.g2.com/compare/firstup-vs-staffbase) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c2fa3daba7799afa6c3f516159440f53/workvivo.png "Product Avatar Image") Workvivo 4.8/5(2,684) [ Compare Now ](https://www.g2.com/compare/firstup-vs-workvivo) ##### ##### Firstup Features Information Distribution News Feed Newsletter Notifications Employee Engagement Employee Generated Content Confirmation Comments Newsletter Interface Features - Internal Newsletter Software Design Newsletter Management Features - Internal Newsletter Software Archive [ View More Features ](https://www.g2.com/products/firstup/features) ## Top-Rated Alternatives [ ![Workvivo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Workvivo") Workvivo 4.8/5(2,684) ](https://www.g2.com/products/workvivo/reviews) [ ![Staffbase](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Staffbase") Staffbase 4.6/5(248) ](https://www.g2.com/products/staffbase/reviews) [ ![Poppulo Employee Experience](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Poppulo Employee Experience") Poppulo Employee Experience 4.4/5(224) ](https://www.g2.com/products/poppulo-employee-experience/reviews) [ View All Alternatives ](https://www.g2.com/products/firstup/competitors/alternatives) ##### Categories on G2 [Employee Experience](https://www.g2.com/categories/employee-experience)[Employee Communications](https://www.g2.com/categories/employee-communications)[Enterprise Social Networking (ESN)](https://www.g2.com/categories/enterprise-social-networking-esn) [Employee Experience](https://www.g2.com/categories/employee-experience)[Employee Communications](https://www.g2.com/categories/employee-communications)[Enterprise Social Networking (ESN)](https://www.g2.com/categories/enterprise-social-networking-esn)[Internal Newsletter Software](https://www.g2.com/categories/internal-newsletter-software)[Frontline Worker Communication Platforms](https://www.g2.com/categories/frontline-worker-communication-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best speech-to-text app for large corporate use](https://www.g2.com/discussions/best-speech-to-text-app-for-large-corporate-use)[What are the highest rated property restoration software platforms for managing disaster recovery and damage restoration projects?](https://www.g2.com/discussions/what-are-the-highest-rated-property-restoration-software-platforms-for-managing-disaster-recovery-and-damage-restoration-projects)[What are the best Acumatica consulting partners for manufacturing firms with complex multi-warehouse and multi-entity requirements?](https://www.g2.com/discussions/what-are-the-best-acumatica-consulting-partners-for-manufacturing-firms-with-complex-multi-warehouse-and-multi-entity-requirements) [Which CAD viewers handle large, complex models without lag while still maintaining strong DWG file compatibility?](https://www.g2.com/discussions/which-cad-viewers-have-the-cleanest-most-lightweight-interface-while-still-delivering-professional-grade-viewing-for-dwg-step-and-3d-files)[What handwritten notes solutions minimize implementation risks and support smooth adoption for non-technical teams?](https://www.g2.com/discussions/what-handwritten-notes-solutions-minimize-implementation-risks-and-support-smooth-adoption-for-non-technical-teams)[Pros and Cons Details](https://www.g2.com/products/firstup/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)