---
title: First Freight CRM Reviews
meta_title: 'First Freight CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how First Freight CRM works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-07'
parent_category:
  name: Distribution
  url: https://www.g2.com/categories/distribution
---


# First Freight CRM Reviews
**Vendor:** First Freight CRM  
**Category:** [Freight Management Software](https://www.g2.com/categories/freight-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About First Freight CRM
First Freight CRM is a global web app developed for a single industry or "vertical" making it easy-to-use and understand worldwide. Freight-specific design, mobile access and built-in freight sales reports and dashboards. Compared to Salesforce, MS Dynamics, etc., First Freight CRM delivers more real CRM value for global logistics providers big and small. First Freight CRM Mobile apps work on all iOS and Android phones and devices.




## First Freight CRM Reviews
  ### 1. Positive user experience with CRM for logistics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Todd C. | Head of sales and customer success at First Freight CRM

**Reviewed Date:** April 11, 2021

**What do you like best about First Freight CRM?**

It accommodates ocean, air, Road, warehousing and origins and destinations.

**What do you dislike about First Freight CRM?**

It makes salesforce and other generic CRM look bad

**What problems is First Freight CRM solving and how is that benefiting you?**

Improved visibility and sales performance. Better communication in cloud-based program than an email or Excel


## First Freight CRM Discussions
  - [What is First Freight CRM used for?](https://www.g2.com/discussions/what-is-first-freight-crm-used-for)

- [View First Freight CRM pricing details and edition comparison](https://www.g2.com/products/first-freight-crm/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A38%3A05+-0500&secure%5Bsession_id%5D=fee42c99-52ba-4929-bb62-f2aaaa9f0f40&secure%5Btoken%5D=71a9d950295d234b4831e81cd30e1a0ee4e0b10a0d454ac580ea6a8031642fbd&format=llm_user)

## First Freight CRM Features
**Carrier Management**
- Carrier Information
- Evaluation
- Performance

**Freight Modes**
- Definitions
- Pricing
- Selection
- Route Optimization

**Customer Management**
- Customer Portal
- Quotes
- Documents

**Additional Functionality**
- Local Forwarders
- Reporting & Statistics
- EDI
- Shipping Labels
- Rate Management
- Document Management
- Invoice Management
- Activity Dashboard
- Waybills
- LTL/Shared Truckload
- For Freight Operations
- Generative AI
- Delivery Tracking
- Inventory Management
- API
- Shipping Management
- Accounting
- International Forwarders
- Warehouse Management
- Shipment Tracking
- 3PL Management
- Dispatch Management
- Transportation Management
- Fleet Management
- Third-Party Integrations
- AI Copilot
- Real-Time Notifications
- Truckload Management
- Scheduling
- Customer Management
- Import/Export Management
- Quotes/Estimates
- Order Management

## Top First Freight CRM Alternatives
  - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - 4.7/5.0 (884 reviews)
  - [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) - 4.6/5.0 (423 reviews)
  - [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) - 4.0/5.0 (407 reviews)