Quick and easy process to run background investigations and I like that you can e-sign. Review collected by and hosted on G2.com.

There really wasn't anything I disliked. Review collected by and hosted on G2.com.

It’s a very simple and easy to use software. I like that the interface is user friendly and simple. Also the few times I have had to use it getting results has never taken long which is a blessing Review collected by and hosted on G2.com.

I honestly can’t think of a single complaint. The software is great Review collected by and hosted on G2.com.

This is a very easy to use system to use for both the company and the candidate. Results are very timely in most situations and customer service can be reached when needed. Review collected by and hosted on G2.com.

I do dislike that hold times for customer service can be very long at times. That is very frustrating when needing an update on a background check and no ETA is shown online. Review collected by and hosted on G2.com.

First advantage has great customer support and was user friendly when running checks on future residents Review collected by and hosted on G2.com.

First advantage was often slow and took hours to approve someone Review collected by and hosted on G2.com.

First Advantage is easy to use and navigate. It’s very user friendly. Review collected by and hosted on G2.com.

First Advantage can pull some inaccurate information for candidates with generic names. For example, I had a candidate who was 21 years old and lived in PA his whole life. It came back with information from someone with the same name in a different state for a different age. Review collected by and hosted on G2.com.

I like that it is easy to submit background searches. Review collected by and hosted on G2.com.

I dislike that it requires a Middle Name or Middle Initial, but that is not in red like all of the other requirements. Review collected by and hosted on G2.com.

I like that most background checks are instant and takes only a few minutes Review collected by and hosted on G2.com.

Customer service is very spotty and doesn't often help Review collected by and hosted on G2.com.

There is an ETA of when the background check will come back. Review collected by and hosted on G2.com.

Sometimes, the ETA is not always accurate depending on county of candidate. Review collected by and hosted on G2.com.

Used for screening applicants. We didn't have super strict screening material guidelines and used it rather simply. But that was exactly it, simple and easy. No problems experienced, but very basic use required. Review collected by and hosted on G2.com.

Layout of resulting information in applicant screening, totals on points would be great Review collected by and hosted on G2.com.

Sterling Talent Solutions background check service is very easy to use. They do a wonderful job at keeping you up to date on the status of your order. Review collected by and hosted on G2.com.

Sometimes orders take a little too long. Sometimes the reports are not easy to follow. Review collected by and hosted on G2.com.