UH

Verified User in Health, Wellness and Fitness

Enterprise (> 1000 emp.)

4/13/2018

"First Advantage Experience"

3/5

What do you like best about First Advantage?

Easy to run a background check and can get estimated dates it will be done Review collected by and hosted on G2.com.

What do you dislike about First Advantage?

Many times when running the background check, it doesn't actually show an estimated date to be done. This happens a lot with background checks that I'm waiting over a few days on. Review collected by and hosted on G2.com.

UR

Verified User in Restaurants

Enterprise (> 1000 emp.)

4/11/2018

"First Advantage is great"

4/5

What do you like best about First Advantage?

I like the how easy it is to navigate on their website and find what I need. Review collected by and hosted on G2.com.

What do you dislike about First Advantage?

They don't send emails when the background check is complete. Review collected by and hosted on G2.com.

Recommendations to others considering First Advantage:

I highly recommend First Advantage. It's a great tool for background checks that's easy to use. They also check education and prior employment. Review collected by and hosted on G2.com.

What problems is First Advantage solving and how is that benefiting you?

They provide background checks for all our new hires at the corporate level. Review collected by and hosted on G2.com.

UC

Verified User in Civic & Social Organization

Small-Business (50 or fewer emp.)

5/1/2018

"Perfect for what we need"

5/5

What do you like best about First Advantage?

It's an easy and quick background checking system. Review collected by and hosted on G2.com.

What do you dislike about First Advantage?

Would like it to search a bit further into what we need Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

1/17/2017

"Sterling Background Checks"

3/5

What do you like best about First Advantage?

Background checks have a very quick turnaround time and reports are easy to read Review collected by and hosted on G2.com.

What do you dislike about First Advantage?

Website is not very user friendly and is somewhat difficult to use Review collected by and hosted on G2.com.

Recommendations to others considering First Advantage:

Maintain a good relationship with your account rep- the customer service reps are not very helpful Review collected by and hosted on G2.com.

What problems is First Advantage solving and how is that benefiting you?

Benefits include quick TAT on background checks and HR paperwork can be sent through Sterling as well Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Enterprise (> 1000 emp.)

4/25/2018

"Mediocre"

3.5/5

What do you like best about First Advantage?

Sterling gets the job done. It gives you the step-by-step in submitting basic background checks. Review collected by and hosted on G2.com.

What do you dislike about First Advantage?

Although it gets the job done, that’s where it ends. It is not user friendly and is not modern. Review collected by and hosted on G2.com.

AS

Verified User in Staffing and Recruiting

Enterprise (> 1000 emp.)

4/19/2018

"Sterling Talent Solutions"

3.5/5

What do you like best about First Advantage?

Turnaround time. Most of our checks come back when we need them, in the event when they dont it does cost us a customer sometimes Review collected by and hosted on G2.com.

What do you dislike about First Advantage?

Customer service is not always good at responding to open tickets Review collected by and hosted on G2.com.

UH

Verified User in Human Resources

Mid-Market (51-1000 emp.)

4/14/2018

"Do not recommend. "

0.5/5

What do you like best about First Advantage?

There are so many better vendors out there that are more responsive with a better product. Review collected by and hosted on G2.com.

What do you dislike about First Advantage?

Poor customer service.

Slow response time.

Product could be made more efficient, modern, and user friendly. Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

10/17/2017

"Sterling Talent Solutions - Gold! "

4.5/5

What do you like best about First Advantage?

I like how wide-ranged everything is; there is every type of training, seminar, etc. It can appeal to a very wide range audience which I think is fantastic. Review collected by and hosted on G2.com.

What do you dislike about First Advantage?

There isn't anything that I dislike thus far about Sterling Talent Solutions at this time. I think that it's pretty great. Review collected by and hosted on G2.com.

Recommendations to others considering First Advantage:

I think it is a very good and useful company that can bring a lot of different things to the table- it can satisfy almost anyones needs in the HR world. I think its pretty acceptable for companies to use and get the most of it as well. Review collected by and hosted on G2.com.

What problems is First Advantage solving and how is that benefiting you?

I think that there are a lot of benefits that I have seen with Sterling talent solutions- their software is pretty flawless and haven't experienced any hiccups or negative feedback from using their tools. Review collected by and hosted on G2.com.

UR

Verified User in Restaurants

Mid-Market (51-1000 emp.)

4/19/2018

"First Advantage Review"

5/5

What do you like best about First Advantage?

It was quick and easy, and straightforward Review collected by and hosted on G2.com.

What do you dislike about First Advantage?

It makes you account for all of your time (from a certain year on, even if you were in school or not working) Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

4/17/2018

"Easy to Navigate"

3.5/5

What do you like best about First Advantage?

So easy to initiate a background check for a candidate. Review collected by and hosted on G2.com.

What do you dislike about First Advantage?

Hard to get in touch with customer service - chat messaging. Would be easier if I could actually speak with someone. Review collected by and hosted on G2.com.