Rafey I.
RI
Rafey I.
Project Manager
Enterprise (> 1000 emp.)
"Firmex Review"
4.5/5
What do you like best about Firmex Virtual Data Room?

All key parameters are located on the same page. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

A visual chart to show the folder structure as one has to click through different folder structures. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the feedback, always great to hear of another positive experience. As for being able to see the folder structure, we do have the ability to export your folder index via PDF or excel. I have included the link to our online Knowledge Base for you for the next time you are in need.

See how Firmex Virtual Data Room improved
Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Quite user-friendly."
4.5/5
What do you like best about Firmex Virtual Data Room?

The Customer Support has been quite good. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

It look a bit of time to get used to the platform, but all seems good now. The reporting might be a bit more intuitive. Review collected by and hosted on G2.com.

Peggy C.
PC
Peggy C.
senior manager
Small-Business (50 or fewer emp.)
"Excellent Design, Fast Downloads and Uploads"
5/5
What do you like best about Firmex Virtual Data Room?

It's very easy to use, and it has easy navigation eg, version control, downloads as zips and etc Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

I didn't find anything really dislike about Firmex Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thank you for your feedback! We're so glad to hear that you find the platform easy to use and navigate. Features like version control and zip downloads are designed to streamline your workflow, so it's great to know they're making a difference. If you ever have suggestions for further improvements, we’d love to hear them!

CB
Chris B.
Partner
Small-Business (50 or fewer emp.)
"Easy to use, flexible and reasonable cost"
4.5/5
What do you like best about Firmex Virtual Data Room?

Relative easy to use, can assign different roles to different users, tracking within dataroom Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

Once a user is set up, its not always intuitive as to how to change their access to specific files if something changes Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the comments and your review, as it is greatly appreciated. As for user permissions, we have the ability to change access on a group level, folder level and sub-folder level. I have included also a piece from our online Knowledge Base that allows you with our View As tool, to see what guest users have and don't have access. If you have any questions or need further assistance please reach out to james.lehuquet@firmex.com.

See how Firmex Virtual Data Room improved
MI
Mohammad I.
Project Manager
Enterprise (> 1000 emp.)
"Firmex Review"
4/5
What do you like best about Firmex Virtual Data Room?

Ability to search full firmex rooms via one search bar Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

Have to log in every time when accessing firmex. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the feedback and comments on Firmex. Having the ability to access your deliverables in one secure environment is a great resource to have and one of the many reasons why our clients choose Firmex. As for logging in, having the robust security of a VDR such as Firmex, requires our clients to login every time to mitigate risk.

MR
Meagan R.
Senior Administrative Assistant
Mid-Market (51-1000 emp.)
"I very much enjoy using Firmex for the setting up and initializing on data rooms."
5/5
What do you like best about Firmex Virtual Data Room?

I find this system very easy to use when I need to set up a new data room. It is very straightforward and guides you through the proper steps to make sure every necessary box is checked. I also found the training and info sessions to be quite helpful, and the trainer was super knowledgeable and answers any questions in a reasonable amount of time every time I have reached out to him. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

I typically only set up the rooms, not necessarily using them on a day-to-day basis for uploading info, so I have not come across any downsides thus far. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the feedback on how easy and intuitive the platform is. We pride ourselves on offering best in class training and support which sounds like you experienced. We look forward to continually working with you on all your VDR needs.

David C.
DC
David C.
Investment Banking Analyst
Small-Business (50 or fewer emp.)
"It has everything you need to be able to securely manage a flow of information and data."
5/5
What do you like best about Firmex Virtual Data Room?

The search features stands out as something in Firmex that makes finding data and information easier. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

Sometimes the platform will start in an old deal room. Not a big issue, it would be great to have a landing page. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

We're glad to hear that our search features are making it easier for you to find data and information. We strive to provide tools that enhance your efficiency and productivity, allowing our users to text search within the document with OCR and not just search through titles is something not all providers can facilitate. We do offer a landing page, if you login through the global login which can be found at the top right of our webapge or through this URL login.firmex.com. It will take you to a landing page that shows all of the active data rooms you have access to.

See how Firmex Virtual Data Room improved
Verified User in Mining & Metals
AM
Verified User in Mining & Metals
Small-Business (50 or fewer emp.)
"Firmex Data Room"
5/5
What do you like best about Firmex Virtual Data Room?

Clear and logical commercial terms with Firmex. Very quick to get up and running. Intuitive and easy to manage, even for a beginner. Proactive customer support. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

Not much to dislike, it does what it says it does, easily and without having the "system" get in the way of what you're trying to do. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the feedback, as we pride ourselves on response time as we know these needs can be mission critical. Being an easy to use and intuitive platofrm is one of our main competitive advantages within the VDR space. Very happy to hear that you had such as great experience and we look forward to working with you on all your data room needs.

Craig W. P.
CP
Craig W. P.
President
Small-Business (50 or fewer emp.)
"Solid Data room for Corporate Use"
4.5/5
What do you like best about Firmex Virtual Data Room?

Good tracking of user access, downloads, time spent in the data room Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

The manner to change or update dataroom expiry and user settings is confusing and inconvenient, I would like to see a more obvious interface for update and reviewing access settings Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thansk for the feedback on the excellent user interface we provide, always great to hear. As for the bulk download process, we offer 1 USB archive for every transaction package which will allow you to get all of the data room contents on to that drive. Alternatively you can bulk download the content to your local device which my support team would be happy to assist with. I would be interested to know what issues you experienced, feel free to reach out to me directly at james.lehuquet@firmex.com

CG
Camilo G.
Corporate Affair Attorney
Enterprise (> 1000 emp.)
"Amazing data room expirience"
5/5
What do you like best about Firmex Virtual Data Room?

Robust Security, User-Friendly Interface, Comprehensive Feature Set, Firmex offers a wide range of features to streamline the due diligence process, including, Secure document sharing. Easily share and manage large volumes of documentsm, Advanced search and filtering: Quickly find specific information within the data room and the Detailed reporting which generates reports on user activity, document views, and more.  

 

s. Review collected by and hosted on G2.com.

What do you dislike about Firmex Virtual Data Room?

It lacks of real-time tracking when I upload new documents It would be much better if the notification arrives immediately as soon as you upload the document. Review collected by and hosted on G2.com.

Response from James Le huquet of Firmex Virtual Data Room

Thanks for the feedback on your experience. Sounds like it has been a beneficial tool for you when sharing information externally in an easy and secure way. As for the document uploads, we do that the ability to notify users immediately, this is a customization that can be done by the proejct admin. If users have access to that particular piece of information this feature is available. We also have reporting functionality around document activity email notifciaitons.

These are links to our Knowledge base that will assist with these needs. https://support.firmex.com/hc/en-us/articles/360039709994-Report-Document-Activity-Email-Notifications

https://support.firmex.com/hc/en-us/articles/212462538-Notify-users-automatically-regarding-documents-via-email#administrators-0-3

As always, if you have any questions or need immediate assistance, please contact our support team which is available 24/7.