It gives me the right set of companies to target. Review collected by and hosted on G2.com.

With claude and AI coming in. ROI seems to be less Review collected by and hosted on G2.com.

Quick setup and implementation to accessing a large employer base to connect with contacts as key decision makers and saves alot of administration burden fact finding contact details. Easily integrates with CRM's data set. Valuable data centre and ability to extract bulk contact list to support e-DM campaigns. It's a daily tool as one source of truth for contacts, Firmable has been very responsive on turnaround time on customer support Review collected by and hosted on G2.com.

Some contacts in the data, not updated which can at times create uncomfortable contact engagement. Some contacts that appear in the company profile on LinkedIn, are not captured in Firmable data. Review collected by and hosted on G2.com.

very tailored to the Australian market - has all relevant Aus info Review collected by and hosted on G2.com.

Honestly - nothing so far. Its given me everything I want. No NFP pricing is the only downside Review collected by and hosted on G2.com.

Clean interface and easy to use. Customer support and customer service have been excellent so far. Review collected by and hosted on G2.com.

The ability to have a mobile app to use Firmable on the go Review collected by and hosted on G2.com.

Good coverage of data for Australia and New Zealand accounts. Nice and clean UI for reps and powerful persona and account targetting Review collected by and hosted on G2.com.

As we have another provider globally we haven't been able to prioritise integration with Salesforce. Hopeful to get that in the next FY Review collected by and hosted on G2.com.

I really appreciate Firmable's quick responding and efficient team that provides accurate answers. This has allowed us to get onboarded quickly and use the system effectively from day one. I also found the initial setup to be very easy. Review collected by and hosted on G2.com.

I have not found any issues as yet. Review collected by and hosted on G2.com.

ease of use, informative information, great local support Review collected by and hosted on G2.com.

Nothing to dislike about the system, as mentioned easy to use Review collected by and hosted on G2.com.

Firmable has made it much easier for our team to get accurate, up-to-date contact data at scale. The integration into our workflow is smooth, and the quality of data has been consistently higher than other enrichment tools we’ve trialed. It’s saving us time and helping reps focus on the right conversations. Customer support is incredible, and love that you can make bespoke asks for the team, and they are almost always addressed within 24 hours! Review collected by and hosted on G2.com.

The user interface could be a little more intuitive—sometimes it takes a few extra clicks to get what you need. Search filters could also be more flexible (e.g., combining multiple parameters without workarounds), and or workflow triggers and alerts when someone changes role etc Review collected by and hosted on G2.com.

We were recommended to Firmable by a competitor to better suit our needs when they could not supply what we wanted. It's great. Very up to date as most people keep their LinkedIn profiles current, and if they details aren't correct Firmable will research or refund such contacts. Ability to be able to target specific people is a real plus, and very important. Better questions (sort criteria) provide better answers (lists). Took us a few small test runs to really understand some of the possibilities, but we're getting there. And Firmable continues to improve. Review collected by and hosted on G2.com.

The separation between company and contact. Your need to buy each list separately to get full details on either. We believe that people have relationships with people, so we always search for people, and more information on the company at the time of download would put things into better context. Of course there's just enough cross-over information to make a connection between the two, but it would be good to have more of the other when getting the list, or even being able to pay more for a more inclusive list and not have to produce two lists then try and marry them together. Review collected by and hosted on G2.com.

Easily accessible with the extension for quick searches Review collected by and hosted on G2.com.

Turnaround time when requesting information is very slow Review collected by and hosted on G2.com.