I really appreciate Firmable's large database and good taxonomy, as it's incredibly hard to obtain B2B data in NZ. I love that I can download data directly without needing to email a request and wait for a response, which is a huge time-saver, especially when I'm on a tight deadline. It's great to be able to just log in and ascertain how many people we can survey and the cost immediately. I find the site user-friendly, which enhances the experience significantly. The simple setup, which only required a 30-minute tutorial, was very efficient. I also value their flexibility in offering plans suitable for customers like me who don't need a regular monthly volume, and the ability to interact with the data directly adds substantial value. Review collected by and hosted on G2.com.

Their plans are more set up for regular users who want so many per month. But they have been good at giving customers like me, a flexible option. Review collected by and hosted on G2.com.

I really like Firmable's brand positioning. The tech and platform have plenty of depth, and I appreciate the easy UI and super UX. I love the integrations and plug-ins. It's super easy to find who I need when I need them, and creating dashboards and groups is straightforward. It's also easy for me to explain to my team members how to use it. The experience is great overall. Firmable increases my productivity and efficiency, allowing me to double my workload and get more done in less time. The initial setup was incredibly easy and straightforward, and we were up and running within minutes. I also had a really positive experience dealing with the Firmable team. The sales process was clear and practical, and Jake took the time to understand what I was trying to achieve, making the next steps easy, even with some negotiation. Review collected by and hosted on G2.com.

At this stage, I'm having some troubleshooting with the search. If I look up a specific business, I know I found it before on Firmable. Then if I look for it again, it either just doesn't pick it up at all. I'll either have to refresh or log in, log out. Another workaround is using the quick lookup to get better results, but it's far and few between. The logging in and logging out isn't the best experience, but it happens probably one out of five times. Review collected by and hosted on G2.com.

I like how Firmable has the API connection, so it just shows up once I search any website. And also how accurate it is. It's really easy to use; you can open someone's website and immediately the Firmable icon is there, and you can click it to see who works in that organization. The setup was extremely easy, especially with Tim helping me do it over Microsoft Teams. Review collected by and hosted on G2.com.

Some contacts, not very often, but maybe one in every 20. So it is pretty rare. One in every 20 contacts I call they don't actually still work at the company anymore. They've moved on, and some of them have not been at the company for over a year. So would be great if it was more up to date. Review collected by and hosted on G2.com.

I really like how intuitive the system is to use. It's quite user-friendly. The request details feature is really handy, and the team is quite responsive, usually getting back the details you request within twenty-four hours. This responsiveness allows us to contact more people in our desired industries. Also, onboarding was very easy, and the support has been great ever since. I think Firmable has been the best among the competitors I've used, like RocketReach and Lusha, especially in customer service and accuracy. Review collected by and hosted on G2.com.

When we first started using Firmable, there was some more API integration that we would have liked in our CRM, but that all seems to be moving along nicely as well. Review collected by and hosted on G2.com.

Love that the contacts are upto date and perfectly detailed and layered. The UI is clean and slick. The new Signals and AUI features make a huge difference. The platform integrates with PIPEDRIVE which is a huge plus. The cost is fairly reasonable for what you get, although I'd prefer more credits! Support is immediate and helpful. Didnt require any training!

The platform is fast, responsive and i've experienced no down time. Review collected by and hosted on G2.com.

Wish it was a bit cheaper! But honesltly no real complaints. Review collected by and hosted on G2.com.

I appreciate how Firmable helps me improve the quality of outbound prospecting and find new opportunities faster. The team, especially Joe and Rowan, is incredibly helpful, making the whole experience a real value add. I love how easy it is to use, and the automation, speed for outbound outreach, and the quality of data are all super helpful, enabling me to get more done in my day and improve my outreach. The initial setup was very quick and easy. Review collected by and hosted on G2.com.

It can seem a little overwhelming at first, but the support team really helps with that. Maybe more videos you can watch at your own pace, but I could be wrong and not looking in the right place. Review collected by and hosted on G2.com.

When I first started working with Firmable, Oscar gave me a really informative demo and made the sign-up process incredibly easy. Since joining, I’ve found the platform straightforward to use, and I like how granular you can get with the prospect groups you want to target. The integration with Hubspot has also made things much easier.

Whenever I’ve had a question, I’ve used the chatbot, which is genuinely helpful. What stands out even more, though, is that a real person, Elliot, has followed up straight away each time to make sure I’m happy and to check whether I need any extra support. For me, the data, usability and customer service is unmatched in Australia and I would recommend to anyone. Review collected by and hosted on G2.com.

nothing to note, very happy with everything Review collected by and hosted on G2.com.

I like Firmable's ease of use, with a really nice and intuitive interface that's quite interactive. The dropdown boxes make it easy to navigate. Firmable has some sophistication behind its machine learning, constantly learning, which is really cool. I appreciate its ongoing release of new functionality and the fact that the team seems to be constantly working on new stuff. The support is really good, particularly our support guy, Jesper, who is always proactive in helping us get the best functionality and use out of it. The ability to find people is probably the biggest benefit for me. Review collected by and hosted on G2.com.

There's a feature where you have to click to request an email address, and you don't know whether it's actually been accepted or not. Review collected by and hosted on G2.com.

I like the phone book in Firmable, especially how it integrates with LinkedIn for easy connects. The AI feature is also very good for finding phone numbers. I use the AI for company searches, which gives me detailed information about companies. The clear filters help me find the exact details I want. Also, the initial setup was quite easy, definitely a five out of five. Review collected by and hosted on G2.com.

I'm disappointed that Firmable has a limit on data download access. Sometimes the emails and specific contact details aren't correct. I had about 20% of emails that ended up undelivered and bounced back because the people had already left the company, so the emails are not up to date. Review collected by and hosted on G2.com.

I like Firmable because it allows me to identify specific people and their relevant direct contact details. This makes reaching out to decision makers for pitching merger and acquisition services a far easier task. Also, the initial setup was very easy. Review collected by and hosted on G2.com.

I find the AI search function somewhat cumbersome. I've tried it several times, and it doesn't generate specifically the sorts of companies that I'm looking for. Furthermore, when I use the more granular search tool, the level of industry breakdown is too broad, so I struggle to drill into the very specific verticals that I'm looking for. Review collected by and hosted on G2.com.