Suhaad H.
SH
Suhaad H.
Customer Service Representative
Mid-Market (51-1000 emp.)
"Accurate User Recognition with a Smooth Workflow-Friendly Dashboard"
5/5
What do you like best about Fingerprint?

One of the most valuable aspects of Fingerprint is its accuracy in recognizing returning users. The platform integrates well with existing workflows, and the dashboard makes it easy to access relevant information. The documentation and developer resources are also well organized. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

Pricing may be a consideration for smaller teams with limited usage requirements. Additionally, some advanced features have a learning curve and may require technical knowledge to take full advantage of them. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Seamless Integration and Stellar Bot Detection"
4.5/5
What do you like best about Fingerprint?

I like how Fingerprint is easy to integrate with, and their documentation and examples are really helpful. The documentation is clear and covers all the different ways to integrate, with examples and ways to test API calls. I find their bot detection functionality really great. Fingerprint is very accurate with their bot detection and can tell you what type of bot was detected, allowing for more precise filtering between web scrapers and malicious bots. Their customer service is also great and always willing to help. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

There is nothing to dislike about Fingerperint. Any issues faced they would assist with. Review collected by and hosted on G2.com.

Andrius D.
AD
Andrius D.
Software Developer
Small-Business (50 or fewer emp.)
"Reliable Anonymous Identification for a Seamless OTP Experience"
4.5/5
What do you like best about Fingerprint?

To start, Fingerprint fulfills its intended purpose exceptionally well, operating with notable efficiency. The admin interface is straightforward and user-friendly, which enables me to quickly get an overview of my website visitors. This has made it much easier to identify where my visitors are coming from and how they are accessing my site.

Integrating Fingerprint into my app was also very simple, and overall, it did not introduce any noticeable friction to the app’s functionality. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

The jump from the free tier to a paid subscription feels a bit steep; I would prefer a pay-as-you-go model to better align with our scaling needs. Additionally, the UX of the Identification Events screen could be improved. Since searching by Visitor ID is a primary task, having to drill down into filters feels counterintuitive. It would be much more efficient if there were a prominent, direct search bar for Visitor IDs on the main dashboard. Review collected by and hosted on G2.com.

Aldo S.
AS
Aldo S.
Product Manager
Mid-Market (51-1000 emp.)
"Reliable Fraud Detection That Delivers"
5/5
What do you like best about Fingerprint?

Fingerprint is reliable, easy to integrate, and highly effective at detecting suspicious users and preventing fraud. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

Pricing can become expensive at scale, and troubleshooting false positives or inconsistent identification could be easier. Review collected by and hosted on G2.com.

RT
Rudra T.
Associate technical lead
Mid-Market (51-1000 emp.)
"Confident Device Identification and Smarter Risk Detection"
5/5
What do you like best about Fingerprint?

The most helpful thing about fingerprinting is that it lets us confidently identify the unique devices users are using. It also helps us spot higher-risk users who log in from multiple locations. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

Mostly there is nothing to dislike about the fingerprint Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos
EG
Verified User in Gambling & Casinos
Mid-Market (51-1000 emp.)
"Accurate Data, Easy Integration, and Highly Responsive Support"
5/5
What do you like best about Fingerprint?

Fingerprint is easy to use and understand. The platform is full of useful data and is very accurate. The support our company has received and continues to receive is at very high level and the guys at Fingerprint are very responsive.

In terms of development, it was very easy for our developers to integrate the product. In production, we never had any issues with performance or reliability. The pricing is a bit high, but the service is excellent. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

The high pricing and the hard times getting flexibility in case there is a big change in expected volume. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Effective Bot Protection, Easy Setup"
4.5/5
What do you like best about Fingerprint?

I like how Fingerprint is easy to use, and it has great integrations with existing platforms like Cloudflare. The auto-update feature is fantastic, as it updates itself to new versions without needing engineering assistance or manual deploys. I also find the simple dashboard very helpful for tracking traffic and information, making the initial setup pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

Similar integrations with other platforms like Fastly are not automated enough compared to Cloudflare and require a higher plan which for that integration alone doesn't justify the price increase. Review collected by and hosted on G2.com.

Sara G.
SG
Sara G.
Mid-Market (51-1000 emp.)
"Game-Changer for Fraud Prevention with Impressive Accuracy"
4.5/5
What do you like best about Fingerprint?

I use Fingerprint primarily for real-time fraud detection and user authentication on my SaaS platform, ensuring secure logins and preventing account takeovers. I appreciate its ability to solve persistent, cookie-less device identification, enabling accurate detection of multi-accounting fraud, sophisticated bots, account takeovers, promo abuse, and chargeback prevention, even across VPNs, browser resets, and incognito modes. What I like most about Fingerprint is its exceptional cross-platform accuracy and rock-solid signal resilience, which deliver consistent device IDs that catch sophisticated fraud attempts reliably, even through aggressive privacy tools, OS updates, or full device changes. I also love how seamlessly I can integrate Fingerprint with tools like AWS WAF, Plaid, and Segment for enhanced bot mitigation, secure financial onboarding, and enriched user analytics. The initial setup was extremely straightforward with excellent documentation and pre-built examples, allowing us to start collecting reliable device IDs within 15 minutes. Fingerprint offered superior accuracy, more stable signals across privacy changes, and better spoofing resistance than SEON's device intelligence module, significantly reducing false negatives in our fraud detection workflows. I'd give Fingerprint a strong 9.5 out of 10 for recommendation due to its unmatched accuracy, spoofing resistance, and seamless integration. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

Fingerprint could improve with more granular pricing tiers for mid-volume users and slightly faster mobile SDK signal stabilization in highly restricted iOS environments post-iOS 18 privacy updates. Review collected by and hosted on G2.com.

Kyle H.
KH
Kyle H.
Founder & CEO
Small-Business (50 or fewer emp.)
"Easy Integration and Accurate Cross-Device Identification with FingerprintJS"
5/5
What do you like best about Fingerprint?

I like FingerprintJS because it’s easy to integrate, highly accurate, and works well for fraud prevention and user identification across devices and browsers. I also appreciate the strong documentation, reliable API performance, and the ability to identify returning users even when cookies are blocked or cleared. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

Pricing at scale and some features can be complex to fine tune. Review collected by and hosted on G2.com.

Eric Dewyane B.
EB
Eric Dewyane B.
Small-Business (50 or fewer emp.)
"Exceptional Fraud Prevention with Minor Mobile Setbacks"
4.5/5
What do you like best about Fingerprint?

I use Fingerprint to securely identify and track users and devices across sessions and platforms without relying on cookies, which is super useful for fraud prevention, bot detection, and account security in web apps. I like its insanely high accuracy and device signal stability, as it identifies users reliably even after clearing cookies, using VPNs, or switching browsers, with almost no false positives in tough fraud scenarios. High accuracy and device signal stability make Fingerprint incredibly valuable by enabling near-perfect detection of returning fraudsters, multi-account abusers, and advanced bots even across incognito modes, VPNs, browser changes, or device resets, drastically reducing chargebacks, fake signups, and abuse while keeping legitimate users friction-free. The initial setup was very easy, just a few lines of client-side JS code plus a quick backend API key configuration, with clear docs, and it was working in under 30 minutes. I also integrated Fingerprint with tools like Cloudflare for bot management, Stripe/Riskified for payment fraud prevention, and custom backend rules engines to layer device intelligence with behavioral and velocity checks. Review collected by and hosted on G2.com.

What do you dislike about Fingerprint?

The main thing that could be improved with Fingerprint is its occasionally higher-than-desired pricing for high-volume use cases and the fact that mobile SDK accuracy sometimes lags slightly behind web in very locked-down or emulated environments. Review collected by and hosted on G2.com.