We couldn't use the system easily, but our account manager Lou was responsive. Ultimately took months to get it working, but she was dilligent in the end. Review collected by and hosted on G2.com.

Was hard to really use for reporting through their interface, things went wrong between Hyperline and Fincome, which turned out to be a bug and cost us time. It was resolved, but took a very long time to get sorted. Review collected by and hosted on G2.com.

Fincome saves considerable time on financial management and KPI tracking. The connection with Pennylane to automatically retrieve billing and tagging is a real strength: once set up, the data is centralized, reliable, and automatically updated. This allows for a clear and structured view of performance without spending time manually consolidating the figures. Review collected by and hosted on G2.com.

The solution still requires quite a bit of initial configuration to be fully operational, particularly regarding the structuring of KPIs and calculation rules. Furthermore, some actions (modifications, adjustments, recalculations) can be quite slow, which can be somewhat frustrating during the setup or iteration phases. Review collected by and hosted on G2.com.

The dashboards are extremely comprehensive; everything I need to know is right at my fingertips. I was also able to set it up entirely on my own, super easy to do. To top it all, the team is super responsive - always here to help when you have a question or a request for a new feature. Review collected by and hosted on G2.com.

Nothing, really. Since I've tried all the competition, I know there's nothing to complain about with them. Review collected by and hosted on G2.com.

Beautiful interface, native connection with Chargebee that allows daily tracking of KPIs. High availability of the entire team to adapt the implementation to our specificities (numerous and complex). Indispensable when managing a large volume of data. Review collected by and hosted on G2.com.

Nothing to report.

Only regret: I can't use everything, but that's related to our own complexity and our use of upstream tools (billing, customer data structuring, complexity of activities, etc...). Review collected by and hosted on G2.com.

Fincome allows us to automate the calculation of all the SaaS KPIs we want to track. It is an undeniable time saver for all users of different services (finance, products, CSM). We feed Fincome with numerous customized analytical axes, thus allowing us to have a more detailed view of our performance. Review collected by and hosted on G2.com.

Some calculation formulas should be adaptable: for example, I think of the LTV, where the decision was made to consider an average churn over 6 months rather than an annual churn. Review collected by and hosted on G2.com.

I like their customer support the most. Lou has been very helpful setting up our account. I also love the fact that you can see performance of your business for a certain cohort. Review collected by and hosted on G2.com.

Their dashboards could be more modern looking but its no big deal as they get the job done. Review collected by and hosted on G2.com.

We use Fincome to track and manage our KPIs, and it's really a great tool. The integration with Stripe was done very easily, just like the import of our offline files: no difficulty, everything was smooth. Today, we have a clear and reliable view of our metrics, which saves us a lot of time. The whole team is really very satisfied! Review collected by and hosted on G2.com.

everything is great, easy to set up, and top-notch customer support! Review collected by and hosted on G2.com.

Fincome is made up of a reactive and highly dynamic team that is actively working on a wide range of topics to develop the platform.

The customisable calculation rules, the powerful reporting and the customisation of the reports are the real differentiators.

What's more, Fincome has developed some very practical tools, such as filters or a forecasting module.. Review collected by and hosted on G2.com.

As the platform is still young and growing, some practical aspects are still not yet in the platform when you come from another tool. But rest assured, the team is actively working to implement what you're missing Review collected by and hosted on G2.com.

Fincome is a great tool for tracking our SaaS KPIs in a clear and reliable way, without going through endless Excel spreadsheets. The interface is intuitive, the data adjustable, and the support always responsive. Ideal for managing your MRR, CHURN, and other key indicators on a daily basis. Review collected by and hosted on G2.com.

Only small downside: customization takes a little time. But the team is attentive and allows us to form a clear vision. Review collected by and hosted on G2.com.

It covers all the core financial metrics a startup needs, and gets you to a solid level of tracking with minimal setup or customization required. Review collected by and hosted on G2.com.

Some of the custom rules can be a bit tricky to configure at first, but the support team is responsive and helpful, and once set up, things run smoothly. Review collected by and hosted on G2.com.