PA

Praz A.

Small-Business (50 or fewer emp.)

12/7/2023

"Amazing product and support"

5/5

What do you like best about Finch?

Finch’s documentation is easy to follow, allowing us to test quickly before going live into production. Integration was pretty easy and worked great. Account team is very customer centric and always there to step in and guide us. Review collected by and hosted on G2.com.

What do you dislike about Finch?

There isn't too much to call out.... I would like more proactive guidance and working sessions. Thankfully, the Finch team has carved out time to walk us through best practices and review new roadmap features with us. Review collected by and hosted on G2.com.

What problems is Finch solving and how is that benefiting you?

Finch can help us access critical employee and pay statement data without manually logging into multiple payroll providers. This is essential as we need year-to-date wages across different cost centers, departments, etc in a particular format. Finch makes accessing non-standard data across different payroll systems very easy, and can ultimately normalize that data for us. Review collected by and hosted on G2.com.

DS

Dev S.

Small-Business (50 or fewer emp.)

12/5/2023

"Excellent platform for seamless onboarding of enterprise customers"

5/5

What do you like best about Finch?

Finch has great documentation and has an easy to learn API. I individually built out our integration within a week. Their customer service is also very responsive. Review collected by and hosted on G2.com.

What do you dislike about Finch?

We had no major issues with using Finch. Review collected by and hosted on G2.com.

CE

Chris E.

Small-Business (50 or fewer emp.)

10/8/2023

"Best-in-class payroll API"

5/5

What do you like best about Finch?

Our use depends on "write" functionality in addition to "read." Finch is the best API for writing payroll data, hands down. We implemented Finch even faster than the time they forecasted for us, which was a pleasant surprise. Their support team is quick to respond and clearly knowledgeable about their product. Review collected by and hosted on G2.com.

What do you dislike about Finch?

We'd love if Finch had 100% coverage of all payroll providers eventually, as sometimes we encounter customers with more obscure payroll systems. Review collected by and hosted on G2.com.

RL

Roger L.

Small-Business (50 or fewer emp.)

8/28/2023

"Easy to integrate across multiple payrolls"

5/5

What do you like best about Finch?

Finch makes it easy to support integrating with multiple HRIS/payroll providers quickly, and for our customers to get connected to Finch. Finch normalizes the data across providers, so the data we get is standardized and clean. Review collected by and hosted on G2.com.

What do you dislike about Finch?

We would love to see Finch support more adjacent HR categories outside of HRIS/payroll! Review collected by and hosted on G2.com.

What problems is Finch solving and how is that benefiting you?

Finch allows us to consolidate our customers' employee data into one easy-to-access environment. We no longer worry about understanding provider-specific API taxonomies, nor do we have to build and maintain multiple integrations. Finch makes it easy to know what data we are getting and how to get it. Their data normalization has been a huge game changer for us and has cut down our development time significantly since we started using Finch. Review collected by and hosted on G2.com.

NK

Nicolas K.

Small-Business (50 or fewer emp.)

9/3/2023

"core part of our infrastructure. saves headache of integrating to payroll providers 1 by 1"

5/5

What do you like best about Finch?

Easy access to top payroll providers our customers are using, such as Gusto, Justworks, and Paylocity. Helps save weeks of engineering time by integrating with only 1 API vs. multiple. great customer support Review collected by and hosted on G2.com.

What do you dislike about Finch?

We were worried about hitting rate limits, but were able to discuss with our developer engineer at Finch, who walked us through options to ensure we were not getting throttled. If I could choose, we wouldn’t have hit the rate limit in the first place, but I suppose that’s part of building across dozens of integrations. Generally, we’d like more automated integrations, and are seeing more delivered lately. Review collected by and hosted on G2.com.

AO

Andrew O.

Mid-Market (51-1000 emp.)

9/5/2023

"Finch creates an excellent integration experience that is reliable and effective"

5/5

What do you like best about Finch?

Finch offers a number of very strong 360 integrations, which are critical for us as we help businesses write deductions to assist their employees with investing for retirement. Review collected by and hosted on G2.com.

What do you dislike about Finch?

There isn’t much we dislike. We’ve built a few of our own integrations in the past, but hope to add more 360 connections with Finch in the near future. Review collected by and hosted on G2.com.

UA

Verified User in Accounting

Small-Business (50 or fewer emp.)

8/30/2023

"Reliable service and customer support"

5/5

What do you like best about Finch?

Was blown away by how many connectors they offered. We were going to go with a different unified API for Payroll data but they offered so many more integrations. The app performed flawlessly as well.

Pricing is really friendly for startups and gets cheaper as you scale up which is a huge win. Also want to shoutout to their sales team. They helped us go from sandbox to production account really quickly. Review collected by and hosted on G2.com.

What do you dislike about Finch?

The dashboard could expose more data like error logs. I also would like to export any data to a CSV. Also to use webhooks, I needed to ask for enablement but they set it up asap. Review collected by and hosted on G2.com.

TM

Thomas M.

CEO

Small-Business (50 or fewer emp.)

9/6/2023

"Integrate with all the HRIS platforms with 1 integration!"

5/5

What do you like best about Finch?

By integrating with Finch, we're able to offer integrations with all the major HRIS integrations. This is a huge advantage over our competition who have tried to integrate directly with each HRIS.

Also, it was a breeze for our developers to setup and there has been next to zero maintenance—we're currently 2 years in! Review collected by and hosted on G2.com.

What do you dislike about Finch?

The Rippling integration is limiting. Sounds like this is the one HRIS that we may have to integrate directly with. Review collected by and hosted on G2.com.

KK

Kedar K.

Small-Business (50 or fewer emp.)

12/4/2023

"Comprehensive HR & payroll firms and data coverage"

4.5/5

What do you like best about Finch?

Ease of Use, Implementation & integration. Extensive coverage of HR/payroll firms and data points Review collected by and hosted on G2.com.

What do you dislike about Finch?

Write payroll API coverage could be expanded Review collected by and hosted on G2.com.

KB

Kushal B.

Small-Business (50 or fewer emp.)

9/24/2023

"works great, saved us a lot of engineering time"

5/5

What do you like best about Finch?

The product works as advertised, has good documentation, and the Finch team supports us wherever needed. Review collected by and hosted on G2.com.

What do you dislike about Finch?

We would like more dashboard status improvements and notifications. Review collected by and hosted on G2.com.