Diogo P.
DP
Diogo P.
IT Manager
Mid-Market (51-1000 emp.)
"Simple Setup, Enterprise Features at a Small Business Cost"
5/5
What do you like best about UniFi?

I like how UniFi introduces enterprise features into a small business product at a comfortable cost with minimal effort to install. Installation is a breeze, almost like a plug-and-play device, which is incredibly important for busy IT managers like me. Once introduced to the network over POE, it shows up on the controller in less than five minutes, making the setup straightforward. It’s also simple as a consumer product, just download the controller, follow the initial setup, and manually configure the WiFi. I appreciate its ease and reliability. Review collected by and hosted on G2.com.

What do you dislike about UniFi?

Sometimes resetting access points is challenging, I have to try a couple of times before it happens. Review collected by and hosted on G2.com.

Jack I.
JI
Jack I.
Managing Consultant
Mid-Market (51-1000 emp.)
"Robust Features, But Complicated UI"
5/5
What do you like best about UniFi?

I like how robust UniFi is, and it's got a detailed and rich feature set. We make use of the port forwarding tables to allow us to access internal servers. We've got port management on the Three CX server, and we get oversight of network outages quickly. Review collected by and hosted on G2.com.

What do you dislike about UniFi?

The UI is far too complicated or it could be simplified. Review collected by and hosted on G2.com.

Dag N.
DN
Dag N.
Tekniker
Information Technology and Services
Small-Business (50 or fewer emp.)
"Ease of use and competitive pricing"
5/5
What do you like best about UniFi?

How easy it is to get started, implementation, but at the same time manage multiple sites/locations.

It's easy to integrate with other systems and the amount of features makes it an easy choice in the SMB market.

Still haven't had a need for customer support so can't give any comments about that. Review collected by and hosted on G2.com.

What do you dislike about UniFi?

Availability, there's not enough gear being produced. Review collected by and hosted on G2.com.

Elkin Edgardo G.
EG
Elkin Edgardo G.
Gerente General
Small-Business (50 or fewer emp.)
"UniFi simplifies the management of IT infrastructure"
5/5
What do you like best about UniFi?

The vertical and horizontal integration of all communication infrastructure, networks, security, and identity into a very simple interface, full of functionality and without costs associated with licensing.

The implementation is quite simple and allows for remote management. Review collected by and hosted on G2.com.

What do you dislike about UniFi?

That, at least in my country, there is no adequate support, and there is no access to all the products. Review collected by and hosted on G2.com.

Christopher S.
CS
Christopher S.
Security Analyst
Enterprise (> 1000 emp.)
"UniFi is a great dashboard for managing your Ubiquiti devices"
5/5
What do you like best about UniFi?

I like how everything is centrally managed as well as the organization of the menu buttons. Ease of onboarding devices was essential to us continueing to purchase more Ubiquiti devices. Review collected by and hosted on G2.com.

What do you dislike about UniFi?

I have had some delays in dealing with technical support with Ubiquiti, but that is the trade off for the price savings and ease-of-use of their products, I would assume. In my experience a ticket I opened took a few days for a response and by that time we had figured out the solution ourselves. This was related to their 16 port PoE switches. Review collected by and hosted on G2.com.

Luis U.
LU
Luis U.
Senior Sales Engineer
Small-Business (50 or fewer emp.)
"Excellent management platform for network devices"
5/5
What do you like best about UniFi?

The simplicity to manage in centralized way multiple network Ubiquiti devices such as Access point , switches and IP cameras. And the cost is free Review collected by and hosted on G2.com.

What do you dislike about UniFi?

It is a closed solution for Ubiquity Unify equipment , it does not allow to manage other brands Review collected by and hosted on G2.com.

Piere D.
PD
Piere D.
IT Systems Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Ubiquiti great option for Enterprise Solutions"
5/5
What do you like best about UniFi?

Centralized Management, Ease of Implementation, Scalability, Advanced Features, Cost-Effectiveness, Reliable Performance, Customizability, Regular Updates, Integration with Other Ubiquiti Products, Community & Customer Support, Professional Appearance, Easy to use, We use it Frequintly, Review collected by and hosted on G2.com.

What do you dislike about UniFi?

Lack of Certain Features; Cloud Key Issues; Learning Curve for Advanced Features Review collected by and hosted on G2.com.

SS
Sourav S.
IT Consultant
Small-Business (50 or fewer emp.)
"Unifi Controller"
4.5/5
What do you like best about UniFi?

Best things are following:

• Very efficent as it is completely managed via cloud and need not to

• GUI is very user friendly and easy to operate.

• Search options are very helpful.

• Unifi Cloud systems is very handy as all devices are accessible all together in single place such as Gateway, Switches and access points. Review collected by and hosted on G2.com.

What do you dislike about UniFi?

• Sometimes it takes time to synchronise with the physical device kept on premises.

• It loses configuration very quickly if we reboot the switch ports remotely. Review collected by and hosted on G2.com.

GM
Giorgi M.
QA Engineer
Gambling & Casinos
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"we are using it for our office to access floors amd have security system"
5/5
What do you like best about UniFi?

ease of use, application wich makes life easy Review collected by and hosted on G2.com.

What do you dislike about UniFi?

dont know yet, because my company uses it for only 3 month so need more time to experience Review collected by and hosted on G2.com.

JD
Jonathan D.
Small-Business (50 or fewer emp.)
"Highly recommended controller"
5/5
What do you like best about UniFi?

It allows having a controller for different sites or clients.

Allowing the deployment of different scenarios depending on what the client requires, enabling integration with the client's electronics.

Easy assembly and plug-and-play connection, with guaranteed support in its services.

Supports frequent use by multiple devices and users. Review collected by and hosted on G2.com.

What do you dislike about UniFi?

the new devices force you to migrate to a more updated controller Review collected by and hosted on G2.com.