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The PO Portal is more user friendly for non finance users than the finance system. Review collected by and hosted on G2.com.
I have no real power as an admin. Can't change the time before it logs you out of the server. Always errors happening. Takes ages for customer service to resolve an issue and always pass the buck back to us but after having to go back and forth, resolve the issue but it takes a lot of convincing that it isn't on our side. Had an issue with credits being transferred on the ITK and took almost half a year to get resolved. There isn't a guide on how to do loads of admin roles in one place. Have to figure it out myself. No guide on what any of the error codes are. Plenty more other faults too such as the same invoice coming through 50 times or more everytime it refreshes and other invoices not showing up on financials. Review collected by and hosted on G2.com.
Hi,
I'm sorry you're not having the best experience with our software and service. I'm hoping you can give me some further context so I can try and help. If you could drop me an email on
kenn.orocio@oneadvanced.com, I would be able to assist you better there. Thanks!
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.



