
This software is built on backbone of Salesforce CRM and platform. This software offers you a single, cloud based service management platform for both sales and service teams. It empowers your sales team through real time visibility into project. I realized a lot of features of it like it has ability to export and import data from derivations to various sources. It can be used on Mac ,linux, windows etc. I am using this software since two years and this is the best software I have ever used. Review collected by and hosted on G2.com.
There is nothing to dislike. It provide a great visual representation of all your financial position and ability to manage projects. Review collected by and hosted on G2.com.
Financial Force PSA organizes data extremely well. It breaks down all of the subcomponents of a project into the core pieces (Assignments, Budgets, invoices, Tasks, Risks, Timecards, etc). It is easily configured for changes assuming you have salesforce skills. For an admin it makes total sense, however, someone less familiar with salesforce's object model may require some education. Because all of the data lies within SFDC, the reporting is extremely easy and intuitive. Review collected by and hosted on G2.com.
It requires some significant admin time for our org of 60+ users. Because everything is related, FF-PSA did a good job of creating a bunch of out-of-the-box workflow rules. However, it you need to go back and change something (say open up a project to approve a timecard), you have to peel several layers back to open up records to change them.
Additionally, the support could be improved. The Knowledge base is okay at giving you self-help. And their support team is generally helpful, but not always amenable to meeting over zoom. They prefer hours/days of back and forth over the ticket prior to setting up a quick zoom call which could likely resolve the issue much sooner. Review collected by and hosted on G2.com.
One of the best things about FinancialForce PSA is the constant improvements which are released quarterly. They do a great job reaching out for customer input too with round table discussions on large topics, individual input on new features in development, and lots of demos! Review collected by and hosted on G2.com.
Their website--FinancialForce Community--is a bit difficult to use as far as navigation goes. The content itself is great but only if you can find what you need. It can also be difficult to initially set up and maintain the system. Because there is so much customization, each instance is truly unique for the business that is using it. Therefore, having internal administrators to maintain the system is key. Review collected by and hosted on G2.com.
It definitely helps our business accomplish our Jobs To Be Done, and centralize and use our data. This is a way for us to get out of spreadsheets and onto a single platform. Review collected by and hosted on G2.com.
Our implementation has very low ease of use scores and our UX is rated poor at the moment. It is possible to customize/implement the tool and have it not be good. And it is also true that some changes you want to make to improve the UX are not possible within the tool. And one of our business units feels like their business model isn't well suited for the tool. Review collected by and hosted on G2.com.
For the limited purposes I use it for it seems clunky and not overly user friendly at first, but once you get used to it, it can be fairly useful tool Review collected by and hosted on G2.com.
It doesn't feel particularly intuitive at times as i often have to go what seems like an odd route to enter information or lookup information, as information is not always stored where you expect it to be. Review collected by and hosted on G2.com.
Broad capabilities around resource management and it's ability to integrate with multiple other technologies. It gives us options to grow into an adoption model. It's the benchmark for PSA solutions. Review collected by and hosted on G2.com.
Somewhat difficult to find workflow solutions, so it requires integrations with workflow tools like JIRA, etc. Also concerned with needing to drive customer-facing deliverables (project plans, etc). There are solutions for these things, but it doesn't seem to be native to PSA. Review collected by and hosted on G2.com.
Gantt and Task management features + Time Entry and tracking/reporting Review collected by and hosted on G2.com.
Billing generation features not easily integrating with our external legacy billing systems. Same with quoting side. Review collected by and hosted on G2.com.
I like that Financial Force is native to Salesforce.com platform.
I like the flexibility to customize screens and fields that Project Managers, Consultants, PMOs, Finance, and Professional Services Operations groups see.
I like that Financial Force Product Managers listen to their users and move enhancements into releases in a fairly short time frame compared to other companies. Review collected by and hosted on G2.com.
I cannot think of anything at this time, but we have only rolled out a subset of Financial Force functionality for one of our smaller professional services teams at Thomson Reuters. 2020 Budget constraints related to COVID-19 stalled further implementation of the Financial Force PSA until sometime in Q4. I may have more comments when we expand our use of more PSA features and when our population of Financial Force users expands to additional business units professional services teams. This is the main reason that I wish to remain unattributed and not a reference. Review collected by and hosted on G2.com.
Financial psa is a finance system that allows us as a company to maintain an order in the audit between risk and earnings with the finance system, it allows me to visualize the most important segments of the company, be it the payment of employees, software or all financial processes, these are managed by the analysis, whether positive or negative, it allows to monitor at any time any problem or circumstance that happens in the company, Very happy that improving economic stability and not only is a service that helps to companies but also allows you to use it for financial aid. Review collected by and hosted on G2.com.
I have no problem because it seems to me that a different system is a pleasant system where it allows me to monitor any point of the company, however the risk system, although it is very effective, certain failures may occur and may harm when monitoring, it is for this reason that you need an optimization of your services.
On the other hand it has no problem. Review collected by and hosted on G2.com.
Financial keeps the company in order thus maintaining a constant audit and knowing the balance In which we are currently and how far we can go with capital, it has a risk system that is the system that benefits us the most to maintain quality and stability economically, in this way keeping protected all areas of the industry, I am happy because it has financed in a successful way not economically but the tools that it does not offer have kept the economy stable, pleasant tool and useful. Review collected by and hosted on G2.com.
I do not have any problem with the system, its software is very complete, in addition to the fact that financial allows me to carry out audits, it is possible with its panel to give analysis and be able to observe these audits from its panel, what may bother is that the resolutions are not very optimal. of the service by analysis. Review collected by and hosted on G2.com.
PSA contains high degrees of functionality, and can do most of the things I aim for when building our reports, lists and dashboards. Review collected by and hosted on G2.com.
PSA is not intuitive, and I often have to google where to find things, or ask colleagues how objects can interact, etc. Review collected by and hosted on G2.com.
FinancialForce is a platform which is used to provide solutions to small and large companies and helps them in increasing sales and services. You can collaborate your all team with one platform and can run a single record system for all teams which will help to increase the consistency and efficiency of the company. It is easy to use and also cost-effective software for all. Review collected by and hosted on G2.com.
FinancialForce is one of the best software but still has some issues like the speed of the systems consistently slows down after the up-gradation of the software because its code contains some errors. The errors should be resolved earlier so that no speed issues should be there. Review collected by and hosted on G2.com.
FinancialForce is a software which is easy to use, learn and maintain data. It is used by both big and small companies to make one platform for all solutions and to make workflows easier with minimum expenses. It allows all the company to work as one team by recording its data with efficiency and consistency. It is not such expensive software. Several modules can be combined like financial and productivity depending on which specific pricing can be calculated. This software can be used anywhere anytime. User interface of this software is very good and resource planner is best, very detailed and easy to use. Review collected by and hosted on G2.com.
FinancialForce is a very helpful software, but after upgrading the software, the system speed slows down sometimes because of the bad code. If the speed goes slow, it wastes a lot of time—the best way to use this software to use its essential functions. Review collected by and hosted on G2.com.
FinancialForce PSA has an amazing role in professional organization in current days. It manages the team, customers, projects and financial tasks together in one application. FinancialForce PSA is very simple to use, so anyone can easily figure out how it works. The interface is simple and its easy to navigate. I am frequently using this tool in my office works. I can do both billing and invoicing with the help of this application. It allows me to keep track the invoices that I have created and the transaction behind. Here the support team is also very responsive to our queries. I like to use this tool everyday and I get positive result also. Review collected by and hosted on G2.com.
In my experience, I found some limitations in this tool, else it is very good and supportive for me and my team. Review collected by and hosted on G2.com.
FinancialForce PSA es un sistema financiero que nos permite, como empresas, mantener el orden entre los riesgos y los beneficios a través del sistema financiero durante el proceso de auditoría. Le da una visión de las partes más importantes de su negocio, como la compensación de los empleados, el software y todos los procesos financieros. Se analiza y gestiona tanto de forma positiva como negativa. Esto nos permite monitorear su compañía en cualquier momento para identificar cualquier problema o situación. Es reconfortante saber que una mayor estabilidad económica no es sólo un servicio para las empresas, sino también una ayuda financiera para las empresas. Review collected by and hosted on G2.com.
Esto es bueno porque creo que sería mejor tener un sistema separado en el que cada fusión pudiera ser controlada independientemente, sin importar el tamaño del riesgo. Review collected by and hosted on G2.com.
The best thing in the PSA is the capability to customize almost everything in the tool, adapting to our process and necessity. Review collected by and hosted on G2.com.
Sometimes is little bit tricky to find some informations. Review collected by and hosted on G2.com.
FinancialForce is actually a platform used by large and small businesses to provide answers to enhance services and product sales. The capability of the whole staff to work on one platform and also the job of all teams on the registration process on one platform improves efficiency and consistency operational. It's not hard to use and has excellent value for everybody. Review collected by and hosted on G2.com.
FinancialForce is actually among the great programs in the world, however runs gradually after a software update because of to code errors. This mistake must have been fixed a lot earlier and there were no speed problems. Review collected by and hosted on G2.com.
FinancialForce is a system utilized to provide ways for small and large businesses to enable them to improve their services and sales. The entire team of yours is able to work on exactly the same platform as well as all teams are able to operate on exactly the same registration process, boosting productivity and consistency in the business of yours. It's an easy-to-use, cost effective application for everybody. Review collected by and hosted on G2.com.
FinancialForce is among the greatest applications, though it nevertheless has several issues, like method velocity, which will keep getting more slowly after the system is updated, since it has some bugs in the code of its. Mistakes have to be repaired in advance, so there aren't any pace problems. Review collected by and hosted on G2.com.
The Team that backs up the product. I learn something new from them everyday! Review collected by and hosted on G2.com.
Often requires outside vendors for implementation. It can be a steep learning curve for smaller businesses. Review collected by and hosted on G2.com.
I like that FinancialForce PSA feels like a very natural extension of Salesforce. I like that FinancialForce continually roles out updates and improvements and really listens to feature requests or issues from customers. Review collected by and hosted on G2.com.
I wish we had more guidance in rolling out new features: more guidance on replicating best practices, how to replicate things we've seen in official customer and FinancialForce demos, etc. Review collected by and hosted on G2.com.
The FinancialForce system is useful to be able to keep the financial database in order and in turn create Audits in order to know how our company is in an economic way or an error that allows us to act immediately, in addition to this we Lets you use the testing tools and play to find out what may be better for the company or not. Review collected by and hosted on G2.com.
I do not have a problem with the system, however I have problems with the application, the systems totally via the web are optimal and its execution is perfect, however the downloadable one may have errors or it can freeze the computer. Review collected by and hosted on G2.com.