---
title: Finacle Reviews
meta_title: 'Finacle Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 37 reviews by the users' company size, role or industry to
  find out how Finacle works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 37
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Financial Services
  url: https://www.g2.com/categories/financial-services
---


# Finacle Reviews
**Vendor:** Infosys  
**Category:** [Core Banking Software](https://www.g2.com/categories/core-banking)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 37
## About Finacle
Finacle is a comprehensive universal banking solution developed by Infosys, designed to assist financial institutions in transforming their operations and delivering superior customer experiences. With its componentized architecture, Finacle enables banks of all sizes to modernize their systems progressively, minimizing risk while enhancing efficiency. The solution&#39;s enterprise-class components support a wide range of banking functions, facilitating seamless integration and improved service delivery across multiple channels. Key Features and Functionality: - Componentized Structure: Allows banks to select and implement specific components based on their unique needs, enabling targeted modernization efforts and the ability to reach new customer segments effectively. - Product Factory Capabilities: Empowers financial institutions to design and launch new products within weeks, significantly reducing time-to-market and fostering innovation. - Enterprise-Class Components: Includes advanced modules such as Payments (an ISO 20022-based services hub), Multichannel Framework (ensuring seamless customer navigation across channels), Offers and Catalog (facilitating instant offer publication), Liquidity Management (for corporate customers to optimize liquidity), Loan Origination (managing the complete credit lifecycle), and Dashboards (providing configurable, role-based consoles for enhanced productivity). - Ready-Made Integration Adaptors: Ensures compliance with industry standards, leading to shorter deployment cycles and reduced project costs. Primary Value and Solutions Provided: Finacle addresses the complexities of banking transformation by offering a simplified, phased approach to modernization. Its componentized nature allows banks to prioritize and implement changes that deliver immediate benefits, thereby improving the business case for core system upgrades. By breaking down technology silos and eliminating redundant applications, Finacle reduces operational costs and streamlines processes. Additionally, its robust security framework ensures the protection of sensitive data, while its scalability supports the growth and expansion of banking services. Overall, Finacle equips financial institutions with the tools necessary to enhance customer engagement, drive innovation, and achieve sustainable growth in a competitive market.




## Finacle Reviews
  ### 1. CONVENIENT AND USER FRIENDLY

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2022

**What do you like best about Finacle?**

Easy to use and can print and generate report easily

**What do you dislike about Finacle?**

Getting support and need to memorize keyword

**What problems is Finacle solving and how is that benefiting you?**

Easy to use, reportorial convinence

  ### 2. Great Software for better banking.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Keshav S. | Solutions Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2022

**What do you like best about Finacle?**

Easy and fast interface, the User interface is very friendly for bankers which helps you a lot, it helps you with Cloud-based banking, easily trackable reports of my clients, and it is helping me analyze the banking behaviour of clients.

**What do you dislike about Finacle?**

Some commands are difficult to understand for beginners, and when you want to customisation it can be challenging, Finacle Software Developer should be improved the customisation features because I'm not happy with them.

**What problems is Finacle solving and how is that benefiting you?**

I had a great experience with Finacle, my banking organisation is dependent on it, and it helps to increase our performance, a great product, and I would recommend it to other bankers.

  ### 3. The ease with Fanacle

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** September 09, 2022

**What do you like best about Finacle?**

It has capacity to test new banking apps by third parties and provide customized solutions to day today banking needs such as online input of credit analysis unlike manual submission.

**What do you dislike about Finacle?**

It is less known in my country and Temenos 24 is much popular. It can have direct access with credit information bearue to extract borrower's history.

**What problems is Finacle solving and how is that benefiting you?**

It is taking less time in reboot and shut down. It has capacity to merge with new applications and encourage bankers to test new business models of trade and wealth management such as it makes investment easy through Bank application.

  ### 4. Have migrated from another core banking platform to Finacle

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ramkumar R. | Founder Director and CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2022

**What do you like best about Finacle?**

Easy to use for the branch staff. Screens are custom built and quite friendly, menus are easy to view and navigate

**What do you dislike about Finacle?**

Slightly rigid parameters, unlike other peer core banking platforms.

**What problems is Finacle solving and how is that benefiting you?**

Handles volumes of transactions ver well. Platform team supports efficiently, Training on software both users and tech end well provided by the company

  ### 5. Finacle: Ultimate Core Banking Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Asutosh D. | External Consutant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2022

**What do you like best about Finacle?**

The Scaleability and Reliability concerning the number of users and multi-entity setup.

**What do you dislike about Finacle?**

Less footprint on developed nations with resepect to sales and implemenations.

**What problems is Finacle solving and how is that benefiting you?**

It solves banks' legacy core banking software issues by giving solutions on-prem and cloud.

  ### 6. its a good product made by for Banking system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Atul J. | Senior AML &amp; Compliance Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** January 11, 2020

**What do you like best about Finacle?**

fast, secure, user friendly system to use in daily banking transactions

**What do you dislike about Finacle?**

sometimes this system is slow and popped you out

**Recommendations to others considering Finacle:**

go for it its very useful system

**What problems is Finacle solving and how is that benefiting you?**

used it for daily banking transaction processing

  ### 7. EXCELLENT SOFTWARE FOR FINANCIAL TRANSACTIONS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about Finacle?**

NEFT, RTGS, INSTA BANKING IS HANDFREE. S

**What do you dislike about Finacle?**

Little bit slow while doing the transaction and logging in

**What problems is Finacle solving and how is that benefiting you?**

TRANSACTION AT ITS BEST.

  ### 8. Could be made more user friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tarun S. | Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2021

**What do you like best about Finacle?**

This software is beneficial in maintaining detailed consumer banking data. It is easy to use and helps in the quick retrieval of data.

**What do you dislike about Finacle?**

The user needs to remember many commands to use the software. There are 6--70 commands which are difficult to remember.

**Recommendations to others considering Finacle:**

This is a useful software for maintaining the consumer banking data and helps in generation of MIS reports

**What problems is Finacle solving and how is that benefiting you?**

I usually need the consumer banking details daily to check the banking compliance. This software helps in the quick retrieval of real-time data. It also helps in generating various MIS in the banking system.

  ### 9. Best in class core banking solution

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2020

**What do you like best about Finacle?**

Modular architecture and ease of improvement in functionality. Availability of all essential modules for all banking functions assets, liability, trade financing.

**What do you dislike about Finacle?**

Some modules are not working best if we go for few selective modules considering the tight budget. Always prefer to buy all relevant modules

**What problems is Finacle solving and how is that benefiting you?**

Core banking solutions for our bank.

  ### 10. User Friendly Digital Banking Application

**Rating:** 4.0/5.0 stars

**Reviewed by:** Teena G. | Mobile Apps Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 20, 2019

**What do you like best about Finacle?**

It is Easy to Use application. Auto guidance is the best feature of it.

**What do you dislike about Finacle?**

Training is required initially to work on it. Without training, a normal personal cannot work on it.

**What problems is Finacle solving and how is that benefiting you?**

We are using Finacle for our bank's digital banking needs. A lot of work is computerised and become paperless with the help of it.

  ### 11. Finacle offers powerful benefits to global banks. 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** July 08, 2019

**What do you like best about Finacle?**

I like it because it makes it possible in less time to launch new products and services, which helps banks to obtain a substantial return on transformation investments and a reasonable improvement in their time to market.

**What do you dislike about Finacle?**

I consider technical support to be regular.

**Recommendations to others considering Finacle:**

I recommend it, because from my point of view, Finacle's component approach helps any financial institution to modernize its operations gradually in less time, while minimizing risk.

**What problems is Finacle solving and how is that benefiting you?**

When I worked with this system at the Bank of Venezuela, it helped me manage the account holder's information, transactions, documents and other supports related to his credit history.

  ### 12. Best core banking services available for banks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** October 12, 2019

**What do you like best about Finacle?**

Finacle is one of the most powerful core banking solutions available for banks. Its very easy to use and user friendly product. Very short period required to learn the software

**What do you dislike about Finacle?**

Sometimes very slow in processing and submitting the request.

**Recommendations to others considering Finacle:**

Yes recommend to all banking professionals

**What problems is Finacle solving and how is that benefiting you?**

Entire core banking solutions were done from the Finacle 

  ### 13. Banking software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** September 22, 2019

**What do you like best about Finacle?**

Its ability to ask data from the database at a bit fast speed which makes is q bit fast

**What do you dislike about Finacle?**

It is nit having a good user interface means user friendliness is not up to the mark

**Recommendations to others considering Finacle:**

This is one of the best banking software available

**What problems is Finacle solving and how is that benefiting you?**

We basically solve financial problems and it makes the whole banking process an easy task

  ### 14. The best Banking software! 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashmit S. | Associate Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2018

**What do you like best about Finacle?**

-Easy to use
-Can access basic customers information easily. 
-Faster than other software. 
-No paperwork. 
-Security is very strong 
-Data security is pretty good. 
-Basic Layout. 
-Menus are friendly 
-Credit risk is pretty great in banking sector 

**What do you dislike about Finacle?**

Hi-Price is pretty high. 
-At times it lags.
-Tech Support not good
-Lot of customization is required

**What problems is Finacle solving and how is that benefiting you?**

When I was in banking sector this software has really helped me a lot as it has reduced the paperwork to zero. It offers an awesome data security. 

  ### 15. Finacle Core Banking Solution is useful for banks of any size

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** January 22, 2019

**What do you like best about Finacle?**

* Reduction in Time to market for most of the implementations
* Customer Service Time is reduced considerably
* Transaction cost is less
* Average number of transactions processed daily is increased
* Transaction processing time is reduced considerably
* Integration with Document Management, Business Process Management and ERP solutions is feasible.

**What do you dislike about Finacle?**

* Product language is proprietary and may need considerable time to gain expertise for implementation

**Recommendations to others considering Finacle:**

One stop solution for all Core Banking needs. Highly recommend the product.

**What problems is Finacle solving and how is that benefiting you?**

* Finacle is the preferred Core Banking Solution for almost all major banks in Asia, Africa and the Middle East.
* 14% of worlds CBS transactions are processed by Finacle which makes it one of the most used CBS in Consumer Banking in particular.

  ### 16. Extended Features

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 20, 2019

**What do you like best about Finacle?**

There is a good API platform to connect other third party applications. Finacle integrator is a bridge that can enable to connect other applications very easily.

**What do you dislike about Finacle?**

CRM module is very difficult to handle as it is a separate module comparing core module

**What problems is Finacle solving and how is that benefiting you?**

Fixed Deposits / CASA account opening /Customer information handling 
Uses Finacle and support finacle when i was at nations trust bank


## Finacle Discussions
  - [What database does Finacle use?](https://www.g2.com/discussions/what-database-does-finacle-use) - 1 comment
  - [Is Finacle an ERP system?](https://www.g2.com/discussions/is-finacle-an-erp-system) - 1 comment
  - [Which banks use Finacle software?](https://www.g2.com/discussions/which-banks-use-finacle-software) - 1 comment

- [View Finacle pricing details and edition comparison](https://www.g2.com/products/finacle/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+00%3A13%3A39+-0500&secure%5Bsession_id%5D=7cc08bd1-fbc8-47e8-b6ef-97b1955934e2&secure%5Btoken%5D=a2c79a84fc581254d9e376cc8c8bcc4fca39b463086f78cb5fc5ecab1d0e6aab&format=llm_user)

## Finacle Features
**Agentic AI - Core Banking Features**
- Autonomous Task Execution

**Additional Functionality**
- Risk Analysis
- Role-Based Permissions
- ATM Management
- Online Banking
- Real-Time Data
- Customer Experience Management
- Investment Banking
- Alerts/Escalation
- Lending Management
- Corporate Banking
- Risk Assessment
- Offshore Management
- Authentication
- Electronic Payments
- Customer Accounts
- Fraud Detection
- Transaction Monitoring
- Retail Banking
- Customizable Reports
- Compliance Management
- Activity Dashboard
- Generative AI
- Contact Database
- Secure Login
- Workflow Management
- Securities Management
- Reporting & Statistics
- User Management
- Portfolio Management
- Multi-Currency
- Two-Factor Authentication
- Document Storage
- API
- Rules-Based Workflow
- Private Banking
- Audit Management
- Monitoring
- Third-Party Integrations
- Document Management
- Risk Management
- Transaction History
- Multi-Branch
- Compliance Tracking
- Credit Card Management
- Credit Union
- Real-Time Monitoring
- Accounting
- Real-Time Analytics
- AI Copilot
- Credit Card Processing
- Core Banking
- Financial Management
- Customizable Branding
- Customer Engagement
- Invoice Processing
- Secure Data Storage
- Channel Management
- Branch Optimization
- ACH Payment Processing
- Alerts/Notifications
- Reporting/Analytics
- Cash Management
- Data Visualization
- Performance Management
- Customizable Templates
- Contact Management
- Financial Analysis
- General Ledger
- For Financial Institutions
- Calendar Management
- Billing & Invoicing
- Approval Process Control
- Asset Lifecycle Management
- Purchase Order Management
- Data Import/Export
- Forecasting
- Audit Trail
- CRM
- Purchasing & Receiving

## Top Finacle Alternatives
  - [Temenos Transact](https://www.g2.com/products/temenos-transact/reviews) - 4.5/5.0 (69 reviews)
  - [Flinks](https://www.g2.com/products/flinks/reviews) - 4.4/5.0 (59 reviews)
  - [FIS](https://www.g2.com/products/fis/reviews) - 4.2/5.0 (13 reviews)

