# Top 10 Invent Alternatives & Competitors Invent is not the only option for AI Chatbots Software. Explore other competing options and alternatives. Other important factors to consider when researching alternatives to Invent include reliability and ease of use. The best overall Invent alternative is Tidio. Other similar apps like Invent are Kapture CX, Fin, HubSpot Service Hub, and JustCall. Invent alternatives can be found in [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots) but may also be in [Help Desk Software](https://www.g2.com/categories/help-desk) or [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents). ## Best Paid & Free Alternatives to Invent - [Tidio](https://www.g2.com/products/tidio/reviews) - [Kapture CX](https://www.g2.com/products/kapture-cx/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - [Front](https://www.g2.com/products/front/reviews) ## Top 10 Alternatives to Invent Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Invent stacks up to the competition and find the best product for your business. ### 1. [Tidio](https://www.g2.com/products/tidio/reviews) By Tidio **Average Rating:** 4.6/5 **Total Reviews:** 1,960 Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues. Categories in common with Invent: [AI Chatbots](https://www.g2.com/categories/ai-chatbots), [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Invent vs Tidio](https://www.g2.com/compare/invent-vs-tidio) **Compare Tidio with other alternatives:** - [Tidio vs Kapture CX](https://www.g2.com/compare/kapture-cx-vs-tidio) - [Tidio vs Fin](https://www.g2.com/compare/fin-vs-tidio) - [Tidio vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-tidio) - [Tidio vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-tidio) - [Tidio vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-tidio) - [Tidio vs Zoho Desk](https://www.g2.com/compare/tidio-vs-zoho-desk) - [Tidio vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-tidio) - [Tidio vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-tidio) - [Tidio vs Front](https://www.g2.com/compare/front-vs-tidio) ### 2. [Kapture CX](https://www.g2.com/products/kapture-cx/reviews) By Kapture CX **Average Rating:** 4.5/5 **Total Reviews:** 361 Kapture is a business automation platform that helps organisations manage sales, operations and customer service through a simple interface. Categories in common with Invent: [AI Chatbots](https://www.g2.com/categories/ai-chatbots), [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Invent vs Kapture CX](https://www.g2.com/compare/invent-vs-kapture-cx) **Compare Kapture CX with other alternatives:** - [Kapture CX vs Tidio](https://www.g2.com/compare/kapture-cx-vs-tidio) - [Kapture CX vs Fin](https://www.g2.com/compare/fin-vs-kapture-cx) - [Kapture CX vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-kapture-cx) - [Kapture CX vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-kapture-cx) - [Kapture CX vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-kapture-cx) - [Kapture CX vs Zoho Desk](https://www.g2.com/compare/kapture-cx-vs-zoho-desk) - [Kapture CX vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-kapture-cx) - [Kapture CX vs Talkdesk](https://www.g2.com/compare/kapture-cx-vs-talkdesk) - [Kapture CX vs Front](https://www.g2.com/compare/front-vs-kapture-cx) ### 3. [Fin](https://www.g2.com/products/fin/reviews) By Intercom, Inc. **Average Rating:** 4.5/5 **Total Reviews:** 3,900 Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions. Categories in common with Invent: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Invent vs Fin](https://www.g2.com/compare/fin-vs-invent) **Compare Fin with other alternatives:** - [Fin vs Tidio](https://www.g2.com/compare/fin-vs-tidio) - [Fin vs Kapture CX](https://www.g2.com/compare/fin-vs-kapture-cx) - [Fin vs HubSpot Service Hub](https://www.g2.com/compare/fin-vs-hubspot-service-hub) - [Fin vs JustCall](https://www.g2.com/compare/fin-vs-saas-labs-justcall) - [Fin vs Jotform AI Agents](https://www.g2.com/compare/fin-vs-jotform-ai-agents) - [Fin vs Zoho Desk](https://www.g2.com/compare/fin-vs-zoho-desk) - [Fin vs Freshdesk](https://www.g2.com/compare/fin-vs-freshdesk) - [Fin vs Talkdesk](https://www.g2.com/compare/fin-vs-talkdesk) - [Fin vs Front](https://www.g2.com/compare/fin-vs-front) ### 4. [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 2,919 Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup. Categories in common with Invent: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Success](https://www.g2.com/categories/customer-success), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Invent vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-invent) **Compare HubSpot Service Hub with other alternatives:** - [HubSpot Service Hub vs Tidio](https://www.g2.com/compare/hubspot-service-hub-vs-tidio) - [HubSpot Service Hub vs Kapture CX](https://www.g2.com/compare/hubspot-service-hub-vs-kapture-cx) - [HubSpot Service Hub vs Fin](https://www.g2.com/compare/fin-vs-hubspot-service-hub) - [HubSpot Service Hub vs JustCall](https://www.g2.com/compare/hubspot-service-hub-vs-saas-labs-justcall) - [HubSpot Service Hub vs Jotform AI Agents](https://www.g2.com/compare/hubspot-service-hub-vs-jotform-ai-agents) - [HubSpot Service Hub vs Zoho Desk](https://www.g2.com/compare/hubspot-service-hub-vs-zoho-desk) - [HubSpot Service Hub vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-hubspot-service-hub) - [HubSpot Service Hub vs Talkdesk](https://www.g2.com/compare/hubspot-service-hub-vs-talkdesk) - [HubSpot Service Hub vs Front](https://www.g2.com/compare/front-vs-hubspot-service-hub) ### 5. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) By Saas Labs **Average Rating:** 4.3/5 **Total Reviews:** 2,393 JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries Categories in common with Invent: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Invent vs JustCall](https://www.g2.com/compare/invent-vs-saas-labs-justcall) **Compare JustCall with other alternatives:** - [JustCall vs Tidio](https://www.g2.com/compare/saas-labs-justcall-vs-tidio) - [JustCall vs Kapture CX](https://www.g2.com/compare/saas-labs-justcall-vs-kapture-cx) - [JustCall vs Fin](https://www.g2.com/compare/fin-vs-saas-labs-justcall) - [JustCall vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-saas-labs-justcall) - [JustCall vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-saas-labs-justcall) - [JustCall vs Zoho Desk](https://www.g2.com/compare/saas-labs-justcall-vs-zoho-desk) - [JustCall vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-saas-labs-justcall) - [JustCall vs Talkdesk](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk) - [JustCall vs Front](https://www.g2.com/compare/front-vs-saas-labs-justcall) ### 6. [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) By Jotform **Average Rating:** 4.5/5 **Total Reviews:** 766 Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool. Categories in common with Invent: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Invent vs Jotform AI Agents](https://www.g2.com/compare/invent-vs-jotform-ai-agents) **Compare Jotform AI Agents with other alternatives:** - [Jotform AI Agents vs Tidio](https://www.g2.com/compare/jotform-ai-agents-vs-tidio) - [Jotform AI Agents vs Kapture CX](https://www.g2.com/compare/jotform-ai-agents-vs-kapture-cx) - [Jotform AI Agents vs Fin](https://www.g2.com/compare/fin-vs-jotform-ai-agents) - [Jotform AI Agents vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-jotform-ai-agents) - [Jotform AI Agents vs JustCall](https://www.g2.com/compare/jotform-ai-agents-vs-saas-labs-justcall) - [Jotform AI Agents vs Zoho Desk](https://www.g2.com/compare/jotform-ai-agents-vs-zoho-desk) - [Jotform AI Agents vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-jotform-ai-agents) - [Jotform AI Agents vs Talkdesk](https://www.g2.com/compare/jotform-ai-agents-vs-talkdesk) - [Jotform AI Agents vs Front](https://www.g2.com/compare/front-vs-jotform-ai-agents) ### 7. [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) By Zoho **Average Rating:** 4.4/5 **Total Reviews:** 7,831 Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily. Categories in common with Invent: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Invent vs Zoho Desk](https://www.g2.com/compare/invent-vs-zoho-desk) **Compare Zoho Desk with other alternatives:** - [Zoho Desk vs Tidio](https://www.g2.com/compare/tidio-vs-zoho-desk) - [Zoho Desk vs Kapture CX](https://www.g2.com/compare/kapture-cx-vs-zoho-desk) - [Zoho Desk vs Fin](https://www.g2.com/compare/fin-vs-zoho-desk) - [Zoho Desk vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-zoho-desk) - [Zoho Desk vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-zoho-desk) - [Zoho Desk vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-zoho-desk) - [Zoho Desk vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zoho-desk) - [Zoho Desk vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-zoho-desk) - [Zoho Desk vs Front](https://www.g2.com/compare/front-vs-zoho-desk) ### 8. [Freshdesk](https://www.g2.com/products/freshdesk/reviews) By Freshworks **Average Rating:** 4.4/5 **Total Reviews:** 3,756 Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries. Categories in common with Invent: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Invent vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-invent) **Compare Freshdesk with other alternatives:** - [Freshdesk vs Tidio](https://www.g2.com/compare/freshdesk-vs-tidio) - [Freshdesk vs Kapture CX](https://www.g2.com/compare/freshdesk-vs-kapture-cx) - [Freshdesk vs Fin](https://www.g2.com/compare/fin-vs-freshdesk) - [Freshdesk vs HubSpot Service Hub](https://www.g2.com/compare/freshdesk-vs-hubspot-service-hub) - [Freshdesk vs JustCall](https://www.g2.com/compare/freshdesk-vs-saas-labs-justcall) - [Freshdesk vs Jotform AI Agents](https://www.g2.com/compare/freshdesk-vs-jotform-ai-agents) - [Freshdesk vs Zoho Desk](https://www.g2.com/compare/freshdesk-vs-zoho-desk) - [Freshdesk vs Talkdesk](https://www.g2.com/compare/freshdesk-vs-talkdesk) - [Freshdesk vs Front](https://www.g2.com/compare/freshdesk-vs-front) ### 9. [Talkdesk](https://www.g2.com/products/talkdesk/reviews) By Talkdesk **Average Rating:** 4.4/5 **Total Reviews:** 2,567 Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. Categories in common with Invent: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Multilingual Customer Support](https://www.g2.com/categories/multilingual-customer-support), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Invent vs Talkdesk](https://www.g2.com/compare/invent-vs-talkdesk) **Compare Talkdesk with other alternatives:** - [Talkdesk vs Tidio](https://www.g2.com/compare/talkdesk-vs-tidio) - [Talkdesk vs Kapture CX](https://www.g2.com/compare/kapture-cx-vs-talkdesk) - [Talkdesk vs Fin](https://www.g2.com/compare/fin-vs-talkdesk) - [Talkdesk vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-talkdesk) - [Talkdesk vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk) - [Talkdesk vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-talkdesk) - [Talkdesk vs Zoho Desk](https://www.g2.com/compare/talkdesk-vs-zoho-desk) - [Talkdesk vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-talkdesk) - [Talkdesk vs Front](https://www.g2.com/compare/front-vs-talkdesk) ### 10. [Front](https://www.g2.com/products/front/reviews) By Front App **Average Rating:** 4.7/5 **Total Reviews:** 2,506 Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email. Categories in common with Invent: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Communications Management](https://www.g2.com/categories/customer-communications-management), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Invent vs Front](https://www.g2.com/compare/front-vs-invent) **Compare Front with other alternatives:** - [Front vs Tidio](https://www.g2.com/compare/front-vs-tidio) - [Front vs Kapture CX](https://www.g2.com/compare/front-vs-kapture-cx) - [Front vs Fin](https://www.g2.com/compare/fin-vs-front) - [Front vs HubSpot Service Hub](https://www.g2.com/compare/front-vs-hubspot-service-hub) - [Front vs JustCall](https://www.g2.com/compare/front-vs-saas-labs-justcall) - [Front vs Jotform AI Agents](https://www.g2.com/compare/front-vs-jotform-ai-agents) - [Front vs Zoho Desk](https://www.g2.com/compare/front-vs-zoho-desk) - [Front vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-front) - [Front vs Talkdesk](https://www.g2.com/compare/front-vs-talkdesk) ## Explore Articles - [Which product analytics platforms are genuinely useful for an early-stage startup that needs to validate product assumptions without a full data stack?](https://www.g2.com/discussions/which-product-analytics-platforms-are-genuinely-useful-for-an-early-stage-startup-that-needs-to-validate-product-assumptions-without-a-full-data-stack) - [What platform integrates remote support with ticketing systems?](https://www.g2.com/discussions/what-platform-integrates-remote-support-with-ticketing-systems) - [Are there APIs or webhooks available for integrating SaaS management data with other IT systems (e.g., SIEM, ITSM, HRIS)?](https://www.g2.com/discussions/are-there-apis-or-webhooks-available-for-integrating-saas-management-data-with-other-it-systems-e-g-siem-itsm-hris) - [What platform provides the best automation for routine legal tasks?](https://www.g2.com/discussions/what-platform-provides-the-best-automation-for-routine-legal-tasks) - [Which file recovery tool works best for recovering corrupted Word and Excel documents after a crash where the autosave did not capture the latest version?](https://www.g2.com/discussions/which-file-recovery-tool-works-best-for-recovering-corrupted-word-and-excel-documents-after-a-crash-where-the-autosave-did-not-capture-the-latest-version) - [Affordable voice recognition solution for small tech firms](https://www.g2.com/discussions/affordable-voice-recognition-solution-for-small-tech-firms) ## Spotlight Categories - [CRM Software](https://www.g2.com/categories/crm) - [Third Party & Supplier Risk Management Software](https://www.g2.com/categories/third-party-supplier-risk-management) - [VoIP Providers](https://www.g2.com/categories/voip)