FileWave is the all in one Swiss army knife of device management tools. We chose this product because of its ability to help us with managing our iPad's, MacBook's and Windows PC's. The support and leadership are also the reason our company chose FileWave. They really listen to the customer and want to make the experience a positive one. They believe the product is the what makes "IT the Easy Button". In many ways FileWave has done that for us. I am not sure how we could manage over one thousand devices on a daily basis with out it! Review collected by and hosted on G2.com.

I have not had any negative issues with FileWave. Review collected by and hosted on G2.com.

How you can customize this product in almost any way you want. Review collected by and hosted on G2.com.

The support can take a while, they need more people on the phone. Review collected by and hosted on G2.com.

Filewave is a company that really focuses on personal service and support. They are wonderful to work with. Review collected by and hosted on G2.com.

I don't have any complaints at all. Products and service are both great! Review collected by and hosted on G2.com.

Filewave helps us as a school manage all our Apple Products. I don't know where we'd be without it. They also have great support. Review collected by and hosted on G2.com.

Not much to dislike. Really helps us keep track of iPads and Macbooks. Review collected by and hosted on G2.com.

With FileWave, I can manage Windows, Macs, iOS, Apple TVs, Chromebooks, and Android. macOS and iOS both Support Apple's Automatics Enrollment Program. Review collected by and hosted on G2.com.

The only downside has been lack of SSO like Mosyle Auth or Jamf Connect. Review collected by and hosted on G2.com.


Self-service and kiosk - in the future we will increasingly focus on supporting the end users in their independence. With a well-structured self-service and an IT-supported kiosk, end users should have more control. 
 DEP - the integrated DEP Manager will support us in the introduction of DEP with new and"old" devices and will facilitate the initial inclusion of new hardware in our client management. 
FileVault Key Management - We are already using Institutional Recovery Keys, but want touse the personal key solution in FileWave in the future. 
 License Management - For administrative overviews of compliance reports, we will useFileWave in the future. This gives our administrators a quick overview of the licenserequirements. 
with our external procurement solution including various release processes, license softwareshould be automatically made available to authorized persons in addition to the previousmostly free software. 
 MDM - In addition to the daily challenge of smaller requirements, we will continue to expandthe DEP integration with FileWave and guarantee a smooth integration of the iOS devices. 
 Network - Exchange with other IT colleagues from other companies to get to know manyother possibilities. In many cases the problems are comparable, the solution does not always have to be reinvented. Review collected by and hosted on G2.com.

I am just worried about the fact, that it took us such a long time for choosing this product. Review collected by and hosted on G2.com.

- ease of dropping files and software onto end user devices.

- the ability to manage ios, android, mac and pc devices all on one platform

- integration with apple school manager Review collected by and hosted on G2.com.

- system was designed with mac mostly in mind, the layout and interface is much more mac friendly than pc Review collected by and hosted on G2.com.

Booster technology (= scalability)

Self healing (= huge time - life saver)

Cross platform Review collected by and hosted on G2.com.

every feature we needed was swiftly implemented by the dev's. Noting to dislike... Review collected by and hosted on G2.com.

Regular updates with new features, fantastic support team that provides outstanding remote service, easy to learn and constantly improving. Review collected by and hosted on G2.com.

My only gripes are really specific feature requests that I wish were here sooner. Review collected by and hosted on G2.com.

I enjoy using Filewave for locating, tracking ipads and generating filesets and associations. I use it for all my ipads in two schools to manage, wipe and refresh them. Review collected by and hosted on G2.com.

It takes a long time to receive new updates, and then you usually need a new update by that point to keep it working well. Review collected by and hosted on G2.com.