Everything we need to manage our case files are located in the same place. Review collected by and hosted on G2.com.

Report builder is a little bit cumbersome to use. Sometimes it is hard to filed the criteria to select. Review collected by and hosted on G2.com.

I like the new feed, it makes it easier to locate documents and navigate. Review collected by and hosted on G2.com.

Maybe sync our Google Calendar with Filevine. Review collected by and hosted on G2.com.

It's all-encompassing in that it allows our firm to make notations, send faxes, generate letters, and track all case information in a customizable format. Review collected by and hosted on G2.com.

certain functions will suddenly not work for a few hours. For example, I find that I will return to a document that I previously extracted pages from to find that the pages are back, even after I saved it. I also dislike that Filevine will sometimes complicate sections unnecessarily by adding too many functions and pop-out windows. For high-volume firms like ours, simple, clean, but functional is best. Review collected by and hosted on G2.com.

Filevine is incredibly customizable and you can edit the platform to achieve nearly any kind of general workflow you'd like. On a user level, Filevine is incredibly easy to navigate and utilize to it's full functionality if the build team has done their job correctly. Filevine works wonderfully when integrating with other applications.

We have thousands of clients/cases and over one hundred users all actively working out of Filevine 40+ hours every week. For the most part, Filevine works seamlessly despite the many different users and frequency of use. Review collected by and hosted on G2.com.

Filevine's customer service and IT support are essentially non-existent. They maintain a portal to submit features requests and it needs serious work. There are tens of suggestions that are already implemented features but their status stays "open for voting", presumably meaning it will be even longer before Filevine addresses the sorely needed feature requests that have not been addressed.

There are some incredibly silly issues that should be incredibly easy to fix, but the issues persist. For example, if there is a text field for a currency amount, Filevine does not include any commas. This makes it much too easy to accidentally type $1,000,000 versus $100,000.

You absolutely NEED to work with a Filevine Implementation Partner to use this product. Filevine straight out of the box is incredibly simple and Filevine provides less than zero support to Admins working to build their firm's navigation. Review collected by and hosted on G2.com.

Filevine offers a highly customizable platform that can be tailored to your firm’s specialty—whether legal, healthcare, or medical factoring. Its flexibility allows you to build out a system that aligns with your specific workflows and operational needs.

There are numerous features and add-ons available that integrate seamlessly with Filevine, helping to streamline and expedite your daily processes. The platform is designed with user experience in mind, and the onboarding process is made simple with the support of Filevine’s expert team.

Their customer service is exceptional and readily accessible via live chat, phone, Zoom, or email. Additionally, Filevine’s integration functionality makes it easy to migrate your existing data into a unified, easy-to-use platform. Review collected by and hosted on G2.com.

One potential drawback is the time and technical knowledge required to fully build out your system—especially if you're working within a tight budget. Some degree of coding or advanced configuration experience can be necessary to maximize its capabilities without relying heavily on paid support.

Additionally, Filevine requires a one-year term agreement at a set price. However, pricing typically increases in the following year, which means you're not truly "locked in" at the original rate for long-term budgeting purposes. Review collected by and hosted on G2.com.

Filevine has significantly improved our firm's workflow by centralizing all aspects of case management into one platform. I especially appreciate the ability to customize project types to fit different case categories, which helps keep everything organized. The task flow automation and deadline tracking features reduce manual errors and make it easier to stay on top of important litigation dates. Additionally, the activity feed and commenting tools improve communication between team members, ensuring everyone is updated in real time. Filevine's document generation and e-signature integrations are also major time-savers. Review collected by and hosted on G2.com.

While Filevine offers many helpful tools, it can feel overwhelming at first due to its many layers of customization. The learning curve is steeper than expected, especially for new team members without prior database or case management experience. Some features, like custom reporting and advanced search filters, require training to use effectively. We also occasionally experience minor lags or syncing issues when uploading large files or working on high-traffic days. Review collected by and hosted on G2.com.

The Sales Team. Great strategy to sell a product. Review collected by and hosted on G2.com.

Our experience with this system has been extremely disappointing. We paid for a product that was unworkable and never completed, and despite repeated attempts, the support provided was neither timely nor effective.

The fixes that were offered came far too late, communication was inconsistent, and the third-party assigned to us admitted fault, lacked expertise in our field, and even brought in a fourth party to try and mitigate their lack of skills (VineSkills). Calls and responses were often delayed or indefinitely postponed, which added to the frustration.

This situation borders on fraudulent, and the lack of professionalism and responsibility is deeply concerning. I cannot recommend this platform based on our experience. Review collected by and hosted on G2.com.

organize, time optimization and good to catch up with cases Review collected by and hosted on G2.com.

the quantity of tasks every day and hard to track cases if they are not in the specific phase Review collected by and hosted on G2.com.

It has a lot of options and streamlines collaboration between attorneys and staff. Review collected by and hosted on G2.com.

it felt like there were too many steps to perform simple tasks, especially involving PDFs. Review collected by and hosted on G2.com.

I would like a friendlier user interface. Filevine contains a lot of information, which is great, but it can also feel dense and sometimes takes time to find the information you need. Review collected by and hosted on G2.com.

I would like to see a condensed version of the medical index in Filevine, similar to the one that can be printed. Review collected by and hosted on G2.com.