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Filevine Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Filevine Media

Filevine Demo - Case Management
Create custom-tailored cases to match your unique workflows. Keep all your notes, activity, files and feedback in one place. Keep your team in sync and your cases on track.
Filevine Demo - Document Management
Access your documents alongside your cases and tasks for better context, collaboration, and security.
Filevine Demo - Timekeeping, Billing, and Payments
No matter where you are in your workflow, easily track your time, bill clients, and receive payments — all in Filevine.
Filevine Demo - Reports and Dashboards
Make your business data work for you. Limitless custom reports, from Case Value Reviews to Efficiency Audits, and countless ways to visualize them.
Filevine Demo - FilevineAI
AI-powered legal tech can automate tasks, free up lawyers to focus on more important work and transform how lawyers work.
Filevine Demo - Vinesign
Collect e-signatures in an instant. Forget the print, sign, scan and send cycle. Text any form right into your client, and have them sign on their phone.
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Filevine Reviews (275)

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Reviews

Filevine Reviews (275)

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4.7
275 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Law Practice
UL
Small-Business (50 or fewer emp.)
"Reliable Platform with New Features"
What do you like best about Filevine?

Very organized, intuitive dashboard makes using the program simple, and lots of features. Review collected by and hosted on G2.com.

What do you dislike about Filevine?

AI capabilities are still a bit disappointing. Review collected by and hosted on G2.com.

Jillian C.
JC
Paralegal
Mid-Market (51-1000 emp.)
"Filevine has changed the game!"
What do you like best about Filevine?

I love having all my tasks in one place. It makes it easy to stay on top of my assignments as a Paralegal and make sure all my deadlines are met. Review collected by and hosted on G2.com.

What do you dislike about Filevine?

There are some deadlines etc that can't be triggered and might be helpful to have. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Mid-Market (51-1000 emp.)
"User Friendly"
What do you like best about Filevine?

The report builder feature is very uselful. Review collected by and hosted on G2.com.

What do you dislike about Filevine?

Nothing at the moment. Everything is uswer friendly and simple to understand. Review collected by and hosted on G2.com.

Lourdes S.
LS
Associate
Mid-Market (51-1000 emp.)
"12345678"
What do you like best about Filevine?

I combines the features of different systems, I have all in one and is very user friendly. The summaries make it easy to review my cases. Review collected by and hosted on G2.com.

What do you dislike about Filevine?

I cant think of anything that needs improvement. Review collected by and hosted on G2.com.

Dan M.
DM
Principal and Trial Attorney
Small-Business (50 or fewer emp.)
"A powerful and flexible software program"
What do you like best about Filevine?

Total access to client information from virtually any on line platform and the ability to actually take action on a client file from anywhere Review collected by and hosted on G2.com.

What do you dislike about Filevine?

Tech speak directions that seem rather foreign so following instructions to use the more powerful attributes of the system are not intuitive -- also outsourcing training on new systems to an outside company which is rather unhelpful to less versed attorneys who are primary users. Review collected by and hosted on G2.com.

MC
Case Manager
Small-Business (50 or fewer emp.)
"Best CRM out there!"
What do you like best about Filevine?

I love the fact that everything is linked in one program. I can upload photos and pdfs to the same page. Review collected by and hosted on G2.com.

What do you dislike about Filevine?

Honestly, I haven't thought of anything I dislike. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Small-Business (50 or fewer emp.)
"Best case mangement software I have used"
What do you like best about Filevine?

Filevine has so many features that make handling cases easier. They are always available for questions or troubleshooting as well. I've used it in two firms that I've worked at and it is definitely the best case management software that I have run into. Review collected by and hosted on G2.com.

What do you dislike about Filevine?

One thing that could be helpful would be formatting somewhat differently for consideration of firms that might have many cases with only a handful of clients. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Mid-Market (51-1000 emp.)
"Information at your fingertips, but can be difficult to navigate conversations"
What do you like best about Filevine?

Has lots of tabs to separate docs, contact info, etc. Great for everyday use, and easy to look up clients. Review collected by and hosted on G2.com.

What do you dislike about Filevine?

It can seem cluttered at times. There are lots of functions on it that can seem overwhelming. The "activity" tab has all communications and updates for the case, but this can be overwhelming when trying to find information.

The platform itslef isn't terrible, but there is lots of room for human error or clutter. For instance, in the "docs" section attorneys and support staff can upload images and docs to various subheadings such as "discovery", "pleadings", "correspondence", etc., but many times attorneys and staff have a lot on their plate and don't use the tabs, thus the fron page of "docs" is overloaded with tons of different pics and docs all at once – can easily get cluttered. Review collected by and hosted on G2.com.

Kendra C.
KC
Legal Assistant
Small-Business (50 or fewer emp.)
"Ease of use"
What do you like best about Filevine?

I like how easy it is to use and it is shaving time off preparation of letters/documents so I can more done in a day. Review collected by and hosted on G2.com.

What do you dislike about Filevine?

I cannot upload videos that are NOT in mp3 format - for instance if a video requires VLC player, Filevine will not pay those videos for me and when I am uploading videos from opposing counsel, most of the time these videos won't play Review collected by and hosted on G2.com.

AV
Small-Business (50 or fewer emp.)
"Great in concept, still working through the functionality."
What do you like best about Filevine?

Filevine allows each firm to customize what they are needing instead of being a "one size fits all". It helps track even the "little" things to make sure the entire firm is on the same page without worrying about missing something. Review collected by and hosted on G2.com.

What do you dislike about Filevine?

The integration from the old system (Needles) into Filevine with VINTEGRATE leaves much to be desired. It has been over 6 months of active use and we are still having to go and edit the system due to the issues with integration set up through VInetegrate. The communication with Vinetegrate promised a lot of wonderful things that were not followed through with. From missing information when transferring to excessive automated tasks, it has been difficult to say the least. Not having the ability to call customer service when issues arise has also been a particular issue for us.

We are now using VINESKILLS and finally feel like we are making progress and someone is on our side.

Additionally videos and photographs loading/storage system makes it incredibly difficult for evidence to be reviewed. Things like adding the ability to right click on a document to edit or open would also make file reviews much easier. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

15 months

Average Discount

12%

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Filevine Features
Reporting
Dashboard
Cloud
Document Management
Calendar Integration
Workflow
Editing and Tracking
Centralised Database
Accessibility and Permission for Sharing
Synchronization of Data
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