---
title: FileTrail Records Management Reviews
meta_title: 'FileTrail Records Management Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how FileTrail Records Management works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-21'
parent_category:
  name: Legal
  url: https://www.g2.com/categories/legal
---


# FileTrail Records Management Reviews
**Vendor:** FileTrail  
**Category:** [Legal Case Management Software](https://www.g2.com/categories/legal-case-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About FileTrail Records Management
FileTrail is records management &amp; information governance software for AmLaw 200 firms.




## FileTrail Records Management Reviews
  ### 1. Efficient way to keep track of physical documents

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 19, 2019

**What do you like best about FileTrail Records Management?**

I like being able to check if a document is available or who has it, without having to go physically. Without Filetrail we would have to go in the file room and search for the document ourself which would lead to wasted time.

**What do you dislike about FileTrail Records Management?**

The interface could get a fresher/modern look but other than this it works great

**What problems is FileTrail Records Management solving and how is that benefiting you?**

It allows us to save a lot of time by checking first if a certain document is available before actually going, similar to looking for a book at the library.


## FileTrail Records Management Discussions
  - [What is FileTrail Records Management used for?](https://www.g2.com/discussions/what-is-filetrail-records-management-used-for)

- [View FileTrail Records Management pricing details and edition comparison](https://www.g2.com/products/filetrail-records-management/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-14+16%3A58%3A00+-0500&secure%5Bsession_id%5D=cbc6bc19-5338-4b7b-b310-d5686f619385&secure%5Btoken%5D=a38a47505f6791c362f982b9cf4d80e2dbe9e9270420064079d857045240ffb1&format=llm_user)

## FileTrail Records Management Features
**Platform Basics**
- Reporting
- Activity Dashboard
- Cloud
- Mobility
- Historical Reporting

**Content Management**
- Document Management
- Calendar Integration
- Workflow
- Accounting Integration
- Financial Management
- Invoice Management
- Portfolio Management
- Contract/License Management
- Patent/Trademark Management
- Client Management
- Case Management
- Email Management
- Workflow Management
- Calendar Management
- Task Management
- Deadline Management
- Docket Management
- Compliance Management
- Conflict Management
- Communication Management
- Docket Management

**Agentic AI - Legal Case Management**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Calendar/Reminder System
- Third-Party Integrations

**Additional Functionality**
- Billing & Invoicing
- Document Automation
- Customizable Reports
- Electronic Signature
- Generative AI
- Accounting
- Alerts/Notifications
- Document Templates
- Trust Accounting
- Client Portal
- Reporting & Statistics
- Data Import/Export
- Access Controls/Permissions
- SSL Security
- For Legal Professionals
- AI Copilot
- Case Notes
- Full Text Search
- Automatic Backup
- Customizable Forms
- Activity Tracking
- Electronic Payments
- Predictive Analytics
- Contact Database
- Customizable Fields
- Customer Database
- Reminders
- Document Storage
- Court Records Search
- API
- Data Visualization
- Two-Factor Authentication
- Interaction Tracking
- Version Control
- Credit Card Processing
- Status Tracking
- Customizable Templates
- Expense Tracking
- Billable Items Tracking
- Time & Expense Tracking
- Online Payments
- 2-Way Messaging
- Billable & Non-Billable Hours
- Mobile App

## Top FileTrail Records Management Alternatives
  - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews)
  - [Smokeball](https://www.g2.com/products/smokeball/reviews) - 4.7/5.0 (380 reviews)
  - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (384 reviews)

