Zaffar Hussain S.
ZS
Zaffar Hussain S.
Specialist
Enterprise (> 1000 emp.)
"A convenient easy way to review files in one go."
4.5/5
What do you like best about Filestage?

We can create multiple reviews for the same file at one particular time, reducing the review process time. The other feature I like the most is comparing, which enables us to view two versions of the same file. Review collected by and hosted on G2.com.

What do you dislike about Filestage?

There should be a feature where we can communicate with the reviewers regarding the files, such as a chat window. Presently, we can only comment on the file itself. There should be a chat window where we can communicate and ping the reviewer for approvals if they miss out on some creatives. Review collected by and hosted on G2.com.

Response from Filestage GmbH of Filestage

Hi Zaffar, thanks for your great feedback!

We really appreciate you've taken the time to leave this review.

We've shared your feedback with our team, and they are looking into it, so you should look out for some exciting news about it very soon!

Thanks again,

Fotini Athineli, Social Media Manager

Rick H.
RH
Rick H.
Sales
Small-Business (50 or fewer emp.)
"Great time saver and communication tool."
5/5
What do you like best about Filestage?

Great way to get specific feedback on work. The client has the ability to annotate your draft directly where revisions need to be made. Everyone sees everyone elses comments so there are seldom duplicates and counterpoints can be noted. Review collected by and hosted on G2.com.

What do you dislike about Filestage?

It would be even better if it were free. Seriously though, I have been asked by Filestage (yes they really reach out to their customers for direct feedback) for ways to improve the platform and I cant think of anything that I could change to make it better. Review collected by and hosted on G2.com.

Response from Filestage GmbH of Filestage

Hi Rick,

thanks for sharing your thoughts about Filestage.

We're so happy to hear how much your communication in the review process has improved.

As always, drop us a message on chat if there's anything else we can help with,

Kristin, Customer Success Manager

Sarah R.
SR
Sarah R.
Small-Business (50 or fewer emp.)
"First time using it and love it"
5/5
What do you like best about Filestage?

I love how you can classify the projects. Review collected by and hosted on G2.com.

What do you dislike about Filestage?

Sometimes it logged off for no reason. I logged in at the beginning of the day and had to log in again a few hours later. Review collected by and hosted on G2.com.

Jimmy A.
JA
Jimmy A.
Senior Video Editor
Small-Business (50 or fewer emp.)
"Very good"
5/5
What do you like best about Filestage?

Easy to share links to review videos with clients Review collected by and hosted on G2.com.

What do you dislike about Filestage?

It sometimes randomly takes a long time for even small files to upload, without much reason. But for the most part, works well. Review collected by and hosted on G2.com.

Response from Filestage GmbH of Filestage

Hey Jimmy,

many thanks for your great feedback, we're really happy to hear how filestage simplified the review process with your clients.

Regarding your comment on the review system update - in case you're referring to the new dashboard, we'd be very happy to hop on a call to get all questions out of the way. We'd love to ensure your team makes use of all advantages and transfers your workflow in the best way possible to it. Please let us know if we can assist, you can drop us a message in the chat about it.

Thanks again

Kristin Fleckenstein, Customer Success Management

AC
Alison C.
Mid-Market (51-1000 emp.)
"Great proofing platform"
5/5
What do you like best about Filestage?

A very user-friendly platform that allows you to quickly and easily review documents of all types, from PDFs to videos. It has significantly streamlined our review and proofing process. I love that you can look back at older projects to see what was approved and who approved them. Review collected by and hosted on G2.com.

What do you dislike about Filestage?

It may be a user error, but email alerts sometimes don't come through. However, it is easy to go into the platform, especially using single sign-on, and find the project you are looking for. Review collected by and hosted on G2.com.

Verified User in Graphic Design
UG
Verified User in Graphic Design
Small-Business (50 or fewer emp.)
"good for feedback"
5/5
What do you like best about Filestage?

Filestage makes it really quick and simple to see what feedback is reffering for both video and still images, the layout makes it easy to jump from project to project. Review collected by and hosted on G2.com.

What do you dislike about Filestage?

there were a few features taken out in the last update which made it really difficult to upload versions of work, such as V2 versions and in general harder UI to function. Review collected by and hosted on G2.com.

JW
Jonathan W.
Communications Manager
Mid-Market (51-1000 emp.)
"It's an extremely helpful tool for creative reviews. I've had no troubles with it."
5/5
What do you like best about Filestage?

The ability to leave a comment attached to a particular area in the creative item being reviewed. This saves time that would have been spent describing where I mean to be commenting on, and saves time for the creative team member in figuring out what part of the design I'm commenting on. Review collected by and hosted on G2.com.

What do you dislike about Filestage?

I seem to get regularly logged out of the system and signing back in can be a slight hassle. I also find the back end a little unintuitive to navigate. Review collected by and hosted on G2.com.

Response from Filestage GmbH of Filestage

Hi Jonathan, thanks so much for your positive feedback!

We really appreciate you've taken the time to leave this review.

We're so happy to hear how much you benefit from our platform in your feedbacking process.

As always, feel free to reach out to us if there's anything else we can help with

Kristin, Customer Success Manager

Jordan N.
JN
Jordan N.
Director of Creative Projects
Small-Business (50 or fewer emp.)
"Great tool for collaborative review"
4.5/5
What do you like best about Filestage?

The ability to comment directly on a design/video where an edit needs to be made. Review collected by and hosted on G2.com.

What do you dislike about Filestage?

I still find the site to be glitchy at times or it can take awhile to load. Review collected by and hosted on G2.com.

Response from Filestage GmbH of Filestage

Hi Jordan, thanks for your great feedback!

We really appreciate you've taken the time to leave this review.

We've shared your feedback with our team about the glitches, and they are looking into it.

We're looking forward to collaborating further with you.

Fotini Athineli, Social Media Manager

Garlo R.
GR
Garlo R.
Creative Producer
Mid-Market (51-1000 emp.)
"convenienece and accessibility"
3.5/5
What do you like best about Filestage?

I really liked how they manage to condense every review and revision very easily on the platform. It made it easier and made it very convenient to organize and consolidate comments and points of change in the materials we have been discussing. It has helped eliminate the confusing and usually chaotic review process of materials. Review collected by and hosted on G2.com.

What do you dislike about Filestage?

It's only nit-picking but I dislike how every upload or version upload, the list gets refreshed by the most recent one. It doesn't retain the order of materials and just notifies what file has been updated for the revisions. The server's kinda slow too when refreshing and updating. Review collected by and hosted on G2.com.

Response from Adèle Landreau of Filestage

Hi Garlo, thanks a lot for taking the time to leave us your review!

We're happy to hear Filestage makes comments consolidation easier and brought clarity in your materials review process.

We'll shortly get in touch with you regarding the files sorting option, as we'd love to hear more about your needs, to improve this further!

Thanks a lot for your feedback,

Adèle, Customer Success Manager

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Mostly positive."
4/5
What do you like best about Filestage?

It's a great platform for reviewing files with a team. Intuitive and clear, and keeps projects mostly organized. Review collected by and hosted on G2.com.

What do you dislike about Filestage?

Organization within projects could be better, load times between versions and upload times could be faster, ideally would have more integrated project management.

Would love to see unchecked/unresolved comments from a previous round be carried over to the current round. Review collected by and hosted on G2.com.

Response from Filestage GmbH of Filestage

Hi, great to hear that your team is getting on well with Filestage!

We really appreciate you've taken the time to leave this review and it's great to see how your team benefits from having all files and communication in one place. About your comment on the better organization, please drop us a message in case we shall look at your current workflow. We'd be happy to take a look if we could optimize it. Feel free to reach out to us if we should have a chat about that.

And of course if there's anything else we can assist with, we'd be happy to help.

Thanks again,

Kristin Fleckenstein, Customer Success Manager