--- title: Filestack Reviews meta_title: 'Filestack Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 71 reviews by the users' company size, role or industry to find out how Filestack works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 71 scale: '5' date_modified: '2026-08-07' parent_category: name: Hosting url: https://www.g2.com/categories/hosting --- # Filestack Reviews **Vendor:** Idera, Inc. **Category:** [Content Delivery Network (CDN) Platforms](https://www.g2.com/categories/content-delivery-network-cdn) **Average Rating:** 4.2/5.0 **Total Reviews:** 71 ## About Filestack Filestack is the optimal file handling service for developers. Easily upload files into your app 3.6x faster with 100x more reliability. These file uploads can then be transformed simply between file types, without loss of quality. Filestack provides responsive, reliable and secure delivery so that your files are delivered with unparalleled speed and control. Simplify complex tasks using Filestack Workflows, an easy to manage UI that lets you automate file processing commands into a single API call. Add intelligence to your workflow so your content is tagged, safe for work, and virus free before it ever hits your app. We’ve coded in the logic so that you don’t have to. Implement all of this with just a few lines of code. ## Filestack Pros & Cons **What users like:** - Users appreciate the **ease of use** with Filestack, enjoying quick integration and streamlined file handling processes. (3 reviews) - Users praise the **easy integrations** of Filestack, significantly streamlining file uploads and transformations in their applications. (3 reviews) - Users value the **seamless content delivery** of Filestack, enhancing efficiency in file uploads and transformations. (2 reviews) - Users praise the **ease of use** of Filestack, enabling quick integration and efficient image management. (2 reviews) - Users value Filestack for its **easy integration** , streamlining file uploads and transformations effortlessly within applications. (2 reviews) - Innovation (2 reviews) - Reliability (2 reviews) - User Interface (2 reviews) - CDN Performance (1 reviews) - Customer Support (1 reviews) **What users dislike:** - Users face **limited features** in Filestack, restricting customization and causing unnecessary workarounds for their needs. (2 reviews) - Users find the **poor documentation** frustrating, citing incoherence and a need for clearer guidance on advanced features. (2 reviews) - Users experience **slow performance** during high workloads, impacting project timing and overall productivity. (2 reviews) - Users find the **difficult learning** curve due to limited documentation and guidance for Filestack challenging. (1 reviews) - Users find Filestack **expensive** as costs increase significantly with project expansion and usage scale. (1 reviews) - Lack of Integration (1 reviews) - Limited Customization (1 reviews) - Not User-Friendly (1 reviews) - Users express concerns about **pricing issues** , noting significant cost increases as project storage needs grow. (1 reviews) - Security Issues (1 reviews) ## Filestack Reviews ### 1. Product seems to be abandoned **Rating:** 1.0/5.0 stars **Reviewed by:** Andrew B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Filestack?** The feature set itself used to be good. File uploads as a service, that's all they did and they did it well. Then they added more features, but before those features were finished, they would move on and start other features, and over and over. What is left now is a bunch of half-working features, with their core functionality all muddled up in the middle. **What do you dislike about Filestack?** The Dashboard is woeful, and the Documentation is even worse. Pages don't load, required information is mostly missing, and their support is MIA. Expect to wait 10+ days for a response to questions as basic as "How does this API work? Your docs are incomplete.". **What problems is Filestack solving and how is that benefiting you?** It still only solves the problem of image uploading, but the product is degrading month by month. We will be looking at alternatives. **Official Response from Carl Cruz:** > Hi Andrew! Sorry to hear about your experience with Filestack. We acknowledge there are some things we can do better, especially with how our dashboards work and making clear documentation on some doc pages. Our team is always working to improve and update our platform, making sure that all of our features work well and that our guides are clear and complete. Your feedback is an essential part of that ongoing improvement. We regret the delayed response times and assure you that we are taking steps to enhance our support services for more timely and efficient communication. We thank you for your honest feedback and we'll make sure to take everything into consideration to make Filestack even better. ### 2. The Service works, but lacks enterprise focus **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Filestack?** I really like the composable workflows and clean UI. **What do you dislike about Filestack?** - Inability to have multiple users and sso on our accoiunt - Less than helpful support - Diagnostic tools are lacking **What problems is Filestack solving and how is that benefiting you?** We dont use filestack for image optimisation. We use it as a file sanitizing service for a customer support flow. It does what it says on the box. ### 3. Necessary Evil with Atrocious Customer Service **Rating:** 0.0/5.0 stars **Reviewed by:** Adam P. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2018 **What do you like best about Filestack?** When it works, it solves a significant problem, and it's the only uploader with built in video recording. **What do you dislike about Filestack?** Multiple times they have made breaking changes or degradations without any heads up, and when we reach out to them for help they are dismissive, and slow to respond (days, if at all). **Recommendations to others considering Filestack:** If you don't need video recording, go with someone else. **What problems is Filestack solving and how is that benefiting you?** they help us allow our users to upload content to the cloud. - [View Filestack pricing details and edition comparison](https://www.g2.com/products/filestack/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+08%3A42%3A06+-0500&secure%5Bsession_id%5D=630db691-d5b1-40f7-a501-25c1807b046c&secure%5Btoken%5D=fd4251cb830eb63d4def78accb6cac453184490fa1fc8f8a87c14ff7437496dc&format=llm_user) ## Filestack Features **Content** - Static Content Caching - Dynamic Content Routing - Cache purging **Technical Features** - No-Code Integration - Reporting and Analytics **Agentic AI - Content Delivery Network (CDN)** - Proactive Assistance **Security** - SSL **Optimization Features** - GIF Compression - Lazy Loading **Management** - Dashboard - Logs **Content Delivery Network (CDN) Type** - CDN Agnostic - CDN Provider - Third Party CDN **Integration** - API - CMS Integration **Additional Functionality** - Peer-to-Peer - Configuration Management - Large File Delivery - Asset Optimization - Generative AI - Data Management - Website Delivery - Load Balancing - Digital Watermarking - Video Encoding - Content Compression - Video Delivery - Software Distribution - Performance Metrics - Encryption - Global Network - Content Personalization - DDoS Protection - AI Copilot ## Top Filestack Alternatives - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - 4.5/5.0 (678 reviews) - [Gumlet](https://www.g2.com/products/gumlet/reviews) - 4.7/5.0 (353 reviews) - [Bunny CDN](https://www.g2.com/products/bunny-cdn/reviews) - 4.8/5.0 (511 reviews)