Iván P.
IP
Iván P.
Director of Data Governance
Mid-Market (51-1000 emp.)
"Director of Data Governance"
4.5/5
What do you like best about Files.com?

We use files.com in my company as an official data repository and also to share data with internal users but especially with third parties, this guarantees data privacy Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I need to consult, but when sharing data with third parties I would like to have the ability to set up a double code authentication, I am not sure if an infrastructure administrator has the option, up to now, I do not Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Efficient and Innovative"
5/5
What do you like best about Files.com?

The ease of use and reliability of the platform. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

That more apps aren’t available for integration Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Effortless to Use with Easy Access to Support Docs"
4/5
What do you like best about Files.com?

Simple to use for file sharing and access to support documents is easy. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

When subfiles are involved, the structure can be a little difficult to manage but it isnt that big of a deal. Review collected by and hosted on G2.com.

Nishanth C.
NC
Nishanth C.
Staff technical program manager
Small-Business (50 or fewer emp.)
"Light weight file sharing service with all the features you need and nothing you don't"
5/5
What do you like best about Files.com?

Ease of use.

Ease of administration.

Ease of operational training.

Easy to integrate with the existing suite of tools used. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Lack of sharing a link per file. The only link you can share is for the main folder or subfolder.

Please implement a feature where a link for a specific file can be shared. Review collected by and hosted on G2.com.

Brian P.
BP
Brian P.
National Director, Development, Applications & Data
Enterprise (> 1000 emp.)
"Does what you expect and more"
5/5
What do you like best about Files.com?

What a great platform. Exceeds our expactations.

We moved from a self-managed on-prem SFTP to files.com a few years ago and it had literally exceeeded our expectations in every manner. This includes: functionality, support, security, and pricing.

We currently use IP whiteliest to help with our security and this is done is a very smart manner.

We changed our comany name and a File.com expert was there to guide us to use a temporary alias, migrate all connections, then update the site name to seamlessly make this change with zero downtime.

I can't think of a feature this product does not have and would 100% recommend files.com to anyone and everyone. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I have honestly not seen anything to dislike. Review collected by and hosted on G2.com.

Matt B.
MB
Matt B.
Systems Administrator
Enterprise (> 1000 emp.)
"Files.Com does exactly what it says."
5/5
What do you like best about Files.com?

Files.com is a replacement for our old on prep sftp server. It works great and we have never had a single outage since we switched to them. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

Nothing really. Support is super helpful and made it easy to get onboarded. Review collected by and hosted on G2.com.

Response from Kevin Bombino of Files.com

Great that you haven't experienced any outages since switching to Files.com. Thank you for choosing us!

Will M.
WM
Will M.
CVE
Small-Business (50 or fewer emp.)
"Effortless File Management Made Simple"
5/5
What do you like best about Files.com?

Makes it extremely easy to manage my files Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I don't dislike anything about Files.com yet Review collected by and hosted on G2.com.

BF
Bruce F.
CIO
Mid-Market (51-1000 emp.)
"Files.com makes it easier for us to do business with other businesses"
5/5
What do you like best about Files.com?

Files .com provides a super friendly, easy to use interface with a huge host of features that allows you to configure it the way you need it. Integration options between different applications is a breeze.

Support is fantastic and has always been proactive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

nothing to add here. Our experience with Files.com has been great. Review collected by and hosted on G2.com.

KB
Kevin B.
IT Engineer
Enterprise (> 1000 emp.)
"Rock Solid solution for file transfer."
5/5
What do you like best about Files.com?

As a seasoned systems administrator, I've had the pleasure of implementing Files.com at two distinct organizations, and I can say that it has revolutionized the way we manage our file-sharing needs. The flexibility to integrate Files.com with other cloud storage solutions and automate file transfers across our entire organization is nothing short of remarkable.

Initially, our goal was to create a simple web portal for customers to upload files. However, as we dove deeper into the capabilities of Files.com, we discovered a powerhouse of a solution that far exceeded our expectations. The desktop application, CLI/SDK tooling, and integrations available with Files.com have allowed us to deliver unparalleled file-sharing experiences to our users.

One of the most significant advantages of Files.com is its versatility. It seamlessly integrates with various cloud storage solutions, enabling us to create a cohesive file-sharing ecosystem that caters to our unique organizational needs. This flexibility has enabled me to confidently say "Yes, Files.com can do that!" for numerous project requests, impressing stakeholders and meeting their expectations.

What's truly impressive about Files.com is its support team. Their guidance and assistance were always readily available whenever we encountered any challenges or had questions. The extensive documentation provided by the team has been an invaluable resource in ensuring a smooth onboarding process.

As a systems administrator, I can say that Files.com has made my life significantly easier. It's streamlined our file-sharing processes, reduced errors, and increased productivity across our organization. The peace of mind that comes with knowing our files are securely stored and easily accessible is unparalleled. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

I wish there was more attention spent on branding and customization. This doesn't really bother me as a systems admin, but the graphics and marketing teams would love to be able to do more with the landing page for the customer facing portal. The branding in my opinion is "fine" but it has room for improvement. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"They sorted out the issues"
5/5
What do you like best about Files.com?

I used to have problems with transferring the files through files.com, but it has been fixed. Review collected by and hosted on G2.com.

What do you dislike about Files.com?

UI already looks outdated. It would be great if the software can be updated to make it more modern. Sometimes, it's difficult to find the accurate file. Review collected by and hosted on G2.com.