I like that Files.com just works. Using Files.com has reduced the number of issues and communications when connecting with external partners. I find user maintenance is a non-issue with auto deprovisioning and there's no administrative overhead in keeping our accounts up to date. The initial setup is quite easy and straightforward. I've been a fan of the platform for a long time now and it seriously just works. Review collected by and hosted on G2.com.

I'd be curious to see if it could start to handle more ETL tasks. Or even replace some function/logic app tasks. Schema validation would be a quick one. Review collected by and hosted on G2.com.

Multiple protocols to access your files. Everything is just easy. More secure than the previous platform when creating new accounts. Once setup is complete, maintaining everything is a breeze. Review collected by and hosted on G2.com.

It isn't free? Seriously, I have no complaints. Even after several years. Review collected by and hosted on G2.com.

Easy to use interface. Quick to setup, easy to control permissions, and easy to customize the interface (branding.) Review collected by and hosted on G2.com.

I don't know if there is anything I dislike, per se. I think the functionality I need is there. It might not be as infinitely customizable as some would like, but it works for me and our organization. Review collected by and hosted on G2.com.

Files.com has been an excellent resource for our company when it comes to moving and sharing data with clients and vendors. It’s one of the most full-featured hosting platforms I’ve used, and we still don’t utilize it to its full potential. The customer support team is responsive and proactive with opportunities to learn and use the platform in new ways. I also find the layout and overall design polished, clean, and intuitive, which makes it easy to navigate and use day to day. Review collected by and hosted on G2.com.

I have yet to find anything lacking for our uses of Files.com. We utilize file sharing, automation, and SFTP which have all worked without issue. Review collected by and hosted on G2.com.

We’ve been using Files.com for our SFTP and file-sharing needs, and it’s been an excellent experience overall. The platform is very reliable, easy to manage, and secure, which is exactly what we were looking for.

What I like most is how intuitive the interface is — even team members with basic technical knowledge can use it without issues. The performance is consistent, uploads/downloads are smooth, and the integration options make it flexible for different workflows.

Their support team and account managers are outstanding. Every time we had a question or needed guidance, they responded quickly and professionally. It’s clear that customer satisfaction is a real priority for them.

I’ve used a few other file transfer services before, but Files.com stands out for its combination of simplicity, security, and dependability. Definitely a service worth recommending to any business that values efficiency and data protection. Review collected by and hosted on G2.com.

There isn’t much that I dislike, but I have already suggested to the team that they add a versioning service. They assured me that they are working on it and plan to implement it soon. Review collected by and hosted on G2.com.

Files.com has been a game-changer for our company’s photo storage and file management. As a large furniture manufacturer handling a high volume of high-resolution images, it makes everything effortless. The platform is secure, easy to use, and reliable—even when transferring large files. Its automation tools, permission controls, and seamless integrations save us time and keep things organized across teams. Setting up Files.com was a breeze, requiring minimal effort to integrate into our workflow. Onboarding was quick, thanks to the platform's intuitive design. We use it daily to manage and share high-res images, and it’s become an essential part of our process. Files.com ensures we consistently meet our media storage and sharing needs without hassle. Unlike some "big tech" solutions, Files.com prioritizes usability and customer support—making a huge difference. If you're looking for a secure, scalable, and user-friendly cloud storage solution, I highly recommend Files.com. It's been vital in streamlining our media management! Review collected by and hosted on G2.com.

There’s not much to dislike, but I would love to see even faster bulk upload speeds for extremely large files. Review collected by and hosted on G2.com.

I like that the Files.com interface is easy to use, which makes it easy to share files and folders. I also appreciate the ability to upload a file simply by dragging it into the folder on Files.com. The initial setup was very simple, without any issues. Review collected by and hosted on G2.com.

We have not achieved automation via the APIs for automatic uploading of the files; we couldn't get them to work. We suppose we are misunderstanding something in the documentation or the examples for this task. Review collected by and hosted on G2.com.

I use Files.com to transfer files with external customers. It's an awesome solution because it's so easy and flexible for end users to use, upload, and download files. This also saves a lot of time and allows for continuous file transfer processes. I particularly like the ease in transferring files and using the application. Review collected by and hosted on G2.com.

Na Review collected by and hosted on G2.com.

It’s easy to use and more accessible than our old file system. Review collected by and hosted on G2.com.

Nothing to add at this point. It’s still fairly new for us, and we like the features it currently offers. Review collected by and hosted on G2.com.

One of the things we appreciate most is how easy it is to onboard new users. Even those unfamiliar with Files.com can set up their accounts with minimal guidance from our team. When questions do arise, the built-in support resources are helpful and accessible, allowing users to find answers quickly.

We frequently set up SFTP automations integrations between our clients and Files.com, and the process is consistently smooth. Our clients rarely have questions and are able to complete the setup with ease, which speaks to the platform’s thoughtful design and reliability. Review collected by and hosted on G2.com.

I wish the daily email notifications offered more customization options like choosing whether to receive them in the morning or evening or a specific time of day. It’s not a major issue, but having that flexibility would be a nice enhancement to the overall experience. Review collected by and hosted on G2.com.